Consumer rights Clients receiving home care services from an agency such as Home Instead Senior Care have the right to be involved in the service planning process including: helping to identify needs, participating in planning the schedule, and to receive services with reasonable accommodation of individual needs and preferences. Clients or their POA are the only ones permitted to make scheduling changes. Prohibitions No CAREGiver, Key Player, or any other individual affiliated with Home Instead Senior Care may assume power of attorney or guardianship over a Client. This means we will not manage or at all be involved with our client's financial matters or medical decisions.
Information to be provided Prior to the start of services, Home Instead Senior Care provides the Client, the Client's legal representative, or other responsible family member an information packet containing the following information:
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.