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Home Care Staff in Elk Grove Village

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Caring is Personal To Us

​The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team of Elk Grove, IL stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (847) 690-9825 to get help setting up home quality care for a family member.

We have come together as a group of dedicated professionals to deliver a home care team solution that meets your needs. We employ trained, screened a​nd bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.

Senior Care Team in Elk Grove Village

Angie McCulloch, Client Services Manager

Angie McCulloch, Client Services Manager

angie.mcculloch@homeinstead.com

Angie has been with Home Instead Senior Care since 2007. As the Client Services Manager, it is Angie's job to select CAREGivers for clients and manage their schedules. She works very hard to match Clients and the level of care required to their CAREGivers. With Angie staffing, no shift goes unfilled. Prior to working with Home Instead Senior Care, Angie had seven years experience operating and managing retail stores. There she was responsible for managing employee schedules, hiring, training, and orientating new employees.

Angie is originally from Romania, but has called this area home since she was sixteen. She is married to a Cook County Sheriff's Deputy and has four children. Angie's hobbies include bowling, bike riding, and spending time with her family. ​​

Angie has a contagious laugh that can brighten anyone's day.​

Colleen McGuinn, Home Care Consultant

Colleen McGuinn, Home Care Consultant

cmcguinn@homeinstead.com

Colleen has been with Home Instead Senior Care for over eleven years! Colleen holds a degree in Business Marketing. She previously worked as an Advertising and Sales Consultant for fifteen years. When her own father became ill, Colleen quit her job in sales and marketing career to become the primary family caregiver. Colleen found this role so rewarding that she took a part-time job as a CAREGiver with Home Instead Senior Care. Colleen was quickly promoted to an administrative role and has continued to progress.  Colleen led the Client Care team for 7 years.  She received her certification as a Certified Senior Advisor in 2010.  Colleen was promoted to Home Care Consultant in June 2016. 

In her new role she will enhance relationships with referral providers and ensure our brand provides the quality our external stakeholders expect. 

Colleen has three children and one granddaughter. She enjoys walking, reading, and attending her granddaughter's sporting events.​


Kelly Hutchison, Owner

Kelly Hutchison, Owner

kelly.hutchison@homeinstead.com

Kelly has been involved in the health care industry for 16 years. He began his career as a business consultant helping large health care providers design and implement business strategies and improve operations. His business experience helps him to evaluate people, set standards and direction, and make clear choices. He experienced caregiving firsthand as a family caregiver for his father, a WWII decorated Army veteran, who passed away in the family farmhouse in 1999. That experience opened his eyes and heart to the challenges families face when caring for aging seniors. Kelly brings his compassion for seniors, dedication to his CAREGivers, and business insight to work every day. He knows what it takes to provide personalized care to seniors in the privacy of their own home. He has an open door policy to all clients and CAREGivers.

Lidia Lisowski, Staffing Manager

Lidia Lisowski, Staffing Manager

Lidia.lisowski@homeinstead.com

Lidia is a Staffing Manager at Home Instead.  She enjoys the challenge of understanding exactly what her clients need and want, then she works to find just the right care giver to help each family.  For many years she worked as a nanny.  Each family had Lidia for many years.  In fact, you can say she raised 2 different sets of children!  She loves those children and they love her to this day.

Lidia last worked as quality control at medical device manufacturer.  Her order fulfillment job required attention to a multitude of details, customer needs and regulator controls throughout each fast-paced day!  She is originally from Poland and enjoys spending time with her two young boys and Husband.  She also loves to cook and promote a healthy lifestyle.


Michel Pocklington, Client Care Manager

Michel Pocklington, Client Care Manager

michel.pocklington@homeinstead.com

Michel Pocklington is one of our Client Care Managers. Michel has a rich variety of experiences that helps her understand your senior's needs and craft sound advice for non-medical care. She previously worked in the fields of art and financial services. She has her Masters in Counseling and most recently worked at Clearbrook.

Michel has also been a professional and family care giver!  She knows first-hand what you are going through. Michel lives in Arlington Heights. She enjoys spending time with her Husband and three terrific boys,watching them play baseball and going on nature walks!

Sherrie Littrell, Lead Care Giver

Sherrie Littrell, Lead Care Giver

Sherrie’s Mother was a nurse and she grew up learning how to make a difference in people’s lives.  A lifelong care giver, she has been a CNA for almost 30 years!  She and her Husband raised 3 boys and 1 girl and now have a 13 year-old grand-daughter that is the light of her life.

As Lead Care Giver Sherrie assesses client needs, advises families on adaptations needed to age in place safely and trains care givers.  Between her extensive skills and infectious smile there is no problem Sherrie can’t tackle!

In her spare Sherrie helps run our Be A Santa To A Senior Program.  In this effort she makes sure the Holiday Spirit reaches hundreds of less fortunate seniors in our communities and care facilities.  Sherrie loves crafts and her nickname is ‘Sugar Sherrie’.



Alina Merrill, HR Manager

Alina Merrill, HR Manager

amerrill@homeinstead.com

Alina Merrill has been with Home Instead since 2008. Previously she worked as a Activity and Volunteer Coordinator for Sunrise Church Creek. Alina received her degree in Psychology from the West University of Romania. Her experience working with volunteers at Sunrise Church Creek and her personality made her a great fit as a Staffing Manager here at Home Instead. Alina became excellent at determining which CAREGiver will be the perfect fit for our clients. She is sensitive to client needs and developed strong bonds with CAREGivers.

Alina was promoted to Manager of Human Resources in 2017.  In this role Alina manages our recruiting, hiring, retention and payroll processes.

Alina and her husband Mike have a son, Darien and daughter Ariana. In her spare time she enjoys creating custom-made jewelry, shopping, and keeping fit and healthy with yoga.

Jermel Dameron, Lead CAREGiver

Jermel Dameron, Lead CAREGiver

jermel.dameron@homeinstead.com

Jermel joined our team in 2015 as a Care Giver.  She quickly distinguished herself as an excellent care giver and we learned how helpful she can be. Jermel’s can-do attitude earned her an essential part-time role in the office.  In June of 2017 she became a Lead Care Giver.  In this role she introduces care givers to new clients at the beginning of an assignment and answers any questions care givers have about their client or care.  She administers our online care giver training academy and she helps lead our large and growing community charity event, Be A Santa to a Senior.  

Jermel is a former gymnast.  She spends much of her spare time taking her teen-age daughter to gymnastic events.

Cyndi Constertina, HR Recruiter

Cyndi Constertina, HR Recruiter

cyndi.constertina@homeinstead.com

Cyndi Constertina is our Recruiter.  She finds and recruits wonderful, caring people to be compassionate caregivers!  Cyndi has a wealth of experience in HR and Recruiting.  She worked at United Airlines where she recruited flight attendants and has many interesting stories from those days! Cyndi also worked as a corporate trainer for United’s Credit Union and even spent time at Baxter Credit Union in customer service.
 
Cyndi lives in Arlington Heights with her Husband and 2 teenage boys.  She is very involved in her community and volunteers as a Bible Study Leader at St. James School. Her favorite past-time is watching her boys play baseball and tennis.

Terrie Thompson, Receptionist and Administrator

Terrie Thompson, Receptionist and Administrator

terriet@homeinstead.com

Terrie Thompson has been with Home Instead since 2009. She received her degree in Elementary Education from Illinois State University, and taught pre-school for 10 years. Terrie also worked in Sales and Marketing in Telecommunications for 40 years before joining Home Instead.​

At Home Instead Senior Care Terrie wears many hats. Aside from reception, she has been a Community Liaison, and for many years has​ led our "Be a Santa to a Senior" program as well as coordinated our Alzheimer's Walk. She is also a CAREGiver​ and facilitates introductions between client and CAREGivers. "I love all aspects of my life here at Home Instead". 

We are very lucky to have her on board!


Jane Chew, Book Keeper

Jane Chew, Book Keeper

jchew@homeinstead.com

Jane comes from an accounting background of 24 years at a globally based publishing company of trade magazines. Because most publishing companies survive on ad-generated revenue, the internet caused Jane to look elsewhere for work and she found Home Instead Senior Care. 

Jane is the proud mother of four married daughters and the proud grandmother of 11 grandchildren. She stays very busy trying to attend the grandchildren's functions, from sporting events to musical recitals!

Robbie Bowers, New Client Engagement

Robbie Bowers, New Client Engagement

robbie5@homeinstead.com

Marian, known as Robbie, has been with Home Instead Senior Care for 4 years.  After retiring from a corporate career she wanted to explore a meaningful opportunity.  She was attracted to caregiving as she had always been the family's care giver.   Robbie began her 'next thing' as a part-time care giver at Home Instead Senior Care.  She quickly distinguished herself as friendly, outgoing, responsive and capable. She was promoted to an office role shortly thereafter.  For over two years she handled all aspects of the office administration in an efficient and organized manner.  In May 2016 she was promoted to a client-facing role called "New Client Engagement".  In this role she will answer initial service inquires (if you call about services you will likely speak with her!) and help arrange and organize service for new clients.

Robbie's professional back ground includes 32 years in office management and IT support at Zurich America.  Her daughter is also a CAREGiver at Home Instead Senior Care (in fact, she was hired before Robbie). Robbie lives in Carol Stream and has 3 children, 9 grand children, 3 cats and 2 dogs. She enjoys spending time with her family, helping her elderly neighbors, going to movies and concerts with her granddaughters, shopping, reading and working with her team mates at Home Instead!​


Hannah Floro, Staffing Manager

Hannah Floro, Staffing Manager

hannah.floro@homeinstead.com

Hannah is a Staffing Manager with Home Instead Senior Care.  Her experience includes banking and salon services.  In the salon industry Hannah worked as a stylist and was promoted through management into recruiting, training, staffing and scheduling with several salons.  As a banker she made customer service her number one priority, often going above and beyond to make sure a customer’s questions or problems were addressed.  Hannah likes to travel, practice yoga and do fun activities with her Husband and two young girls.  She lives in Hanover Park IL.


Ann Sabala, On-Call Coordinator

Ann Sabala, On-Call Coordinator

Ann Sabala is our On-Call Coordinator at Home Instead. In this essential role Ann helps answer the phone and manage situations that arise outside normal business hours. Ann joined Home Instead as a part-time CAREGiver in 2013 and made a great impression with her winning smile and positive attitude! 

Ann also works full-time as an office manager for O'Brien – Sexton, a manufacturer rep company in the toy industry. She wears many hats in this job and has been there for 18 years. Ann has two children, a daughter in college who lives with her and a son who is recently engaged. She also has 2 dogs, Lloyd a Jack Russell Terrier, and Cassie a Golden Retriever. In her spare time Ann finds time to volunteer at her Church.​


Pepper, Therapy Dog and Office Mascot

Pepper, Therapy Dog and Office Mascot

Pepper is our wonderful, sweet mascot and a volunteer therapy dog. As a certified therapy dog she visits long-term care facilities, such as nursing homes and rehab facilities, where she wags her tail and helps people forget their condition and surroundings. She is a member of the Northwest Community Hospital Animal Assisted Therapy Team. The medical benefits of therapy pets are just beginning to be understood, but ask any patient the highlight of their hospital stay and they will say the visit from a therapy dog!​

Pepper often visits the office and helps distract the office team from their day jobs. Although a well-behaved and well-mannered lady, she does like attention. Tricks are not her strong suit, but she can shake paws and give high-fives.​



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