We have used HI services for over three years. During this time our mother has needed increasing levels of care. My mother maintains her mental facilities but is physically limited. Because she's "with it" and has found losing her independence difficult, it has been essential that she works with caretakers she gets along with. We've been especially pleased with the effort HI makes to find compatible caretakers.
Angie has been with Home Instead Senior Care since 2007. As the
Client Services Manager, it is Angie's job to select CAREGivers for
clients and manage their schedules. She works very hard to match Clients
and the level of care required to their CAREGivers. With Angie
staffing, no shift goes unfilled. Prior to working with Home Instead
Senior Care, Angie had seven years experience operating and managing
retail stores. There she was responsible for managing employee
schedules, hiring, training, and orientating new employees.
Angie is originally from Romania, but has called this area home since
she was sixteen. She is married to a Cook County Sheriff's Deputy and
has four children. Angie's hobbies include bowling, bike riding, and
spending time with her family.
Colleen has been with Home Instead Senior Care for over eleven years! Colleen holds a degree in Business Marketing. She previously worked as an Advertising and Sales Consultant for fifteen years. When her own father became ill, Colleen quit her job in sales and marketing career to become the primary family caregiver. Colleen found this role so rewarding that she took a part-time job as a CAREGiver with Home Instead Senior Care. Colleen was quickly promoted to an administrative role and has continued to progress. Colleen led the Client Care team for 7 years. She received her certification as a Certified Senior Advisor in 2010. Colleen was promoted to Home Care Consultant in June 2016.
In her new role she will enhance relationships with referral providers and ensure our brand provides the quality our external stakeholders expect.
Colleen has three children and one granddaughter. She enjoys walking, reading, and attending her granddaughter's sporting events.
Nancy is a Staffing Manager with Home Instead Senior Care. She worked for years in Temp Staffing agencies, finding professional, experienced workers for business clients. She honed her skills in customer service, listening and uncovering needs. She joined Home Instead as a Receptionist but was quickly promoted to Staffing Manager.
Her easy-going manner, quick laugh and ability to stay cool make her a terrific fit for the Staffing Tea, Nancy is a long-time resident of Elk Grove Village. She is fluent in Spanish, loves to cook and dance. She enjoys family time and is a proud Mother of four children and 4 granchildren.
Lidia is a Staffing Manager at Home Instead. She enjoys the challenge of understanding exactly what her clients need and want, then she works to find just the right care giver to help each family. For many years she worked as a nanny. Each family had Lidia for many years. In fact, you can say she raised 2 different sets of children! She loves those children and they love her to this day.
Lidia last worked as quality control at medical device manufacturer. Her order fulfillment job required attention to a multitude of details, customer needs and regulator controls throughout each fast-paced day! She is originally from Poland and enjoys spending time with her two young boys and Husband. She also loves to cook and promote a healthy lifestyle.
Marian, known as Robbie, has been with Home Instead Senior Care for 4 years. After retiring from a corporate career she wanted to explore a meaningful opportunity. She was attracted to caregiving as she had always been the family's care giver. Robbie began her 'next thing' as a part-time care giver at Home Instead Senior Care. She quickly distinguished herself as friendly, outgoing, responsive and capable. She was promoted to an office role shortly thereafter. For over two years she handled all aspects of the office administration in an efficient and organized manner. In May 2016 she was promoted to a client-facing role called "New Client Engagement". In this role she will answer initial service inquires (if you call about services you will likely speak with her!) and help arrange and organize service for new clients.
Robbie's professional back ground includes 32 years in office management and IT support at Zurich America. Her daughter is also a CAREGiver at Home Instead Senior Care (in fact, she was hired before Robbie). Robbie lives in Carol Stream and has 3 children, 9 grand children, 3 cats and 2 dogs. She enjoys spending time with her family, helping her elderly neighbors, going to movies and concerts with her granddaughters, shopping, reading and working with her team mates at Home Instead!
Megan is the Home Care Consultant for the Elk Grove Village Home Instead Senior Care office. In this dynamic role, she advises prospective clients and their families and crafts feasible solutions. She also works with area referral providers to make sure referrals for non-medical care are smooth and timely.
Megan was born and raised in DuPage County. She lives in Glen Ellyn with her Husband and 2 daughters. Their family is athletic; her daughters play softball and volleyball and her Husband is a High School water polo and swim coach. Growing up Megan was greatly influenced by her family, especially her grandparents, and remains close to her extended family.
Sherrie’s Mother was a nurse and she grew up learning how to make a difference in people’s lives. A lifelong care giver, she has been a CNA for almost 30 years! She and her Husband raised 3 boys and 1 girl and now have a 13 year-old grand-daughter that is the light of her life.
As Lead Care Giver Sherrie assesses client needs, advises families on adaptations needed to age in place safely and trains care givers. Between her extensive skills and infectious smile there is no problem Sherrie can’t tackle!
In her spare Sherrie helps run our Be A Santa To A Senior Program. In this effort she makes sure the Holiday Spirit reaches hundreds of less fortunate seniors in our communities and care facilities. Sherrie loves crafts and her nickname is ‘Sugar Sherrie’.
As one of the most successful care givers EVER at Home Instead, Emilia earned a promotion to Lead Care Giver in february 2019. Emilia was a care giver to hundreds of clients during 10 years givign care. She never met a situation or puzzle she couldn't solve. Given the intimacy of care giving tasks, every success means building trusted relationships - across hundreds of seniors and their families!
Emilia's warm smile and graceful demeanor helps her guide clients to better outcomes.
In her spare time Emilia enjoys enjoys swimming and exercising. She also volunteers to help people with alcohol and drug dependencies. She also sings second soprano in a choir!
Terrie Thompson has been with Home Instead since 2009.
She received her degree in Elementary Education from Illinois State
University, and taught pre-school for 10 years. Terrie also worked
in Sales and Marketing in Telecommunications for 40 years before
joining Home Instead.
At Home Instead Senior Care Terrie wears many hats. Aside
from reception, she has been a Community Liaison, and for many years has led our "Be a
Santa to a Senior" program as well as coordinated our Alzheimer's Walk. She is also a CAREGiver and facilitates introductions between client and CAREGivers. "I
love all aspects of my life here at Home Instead".
We are very lucky to
have her on board!
email@example.comSusan Poppert is our On-Call Coordinator at Home Instead. This is an essential and difficult role. Susan manages afterhours and weekend emergencies and other short-notice staffing situations. Susan joined Home Instead Senior Care 5 years ago as a part-time care giver. Her part-time role soon grew to fill practically every available hour! As a care giver she competently helped seniors with Alzheimer’s, personal care needs, transferring and all house hold tasks. Seniors love Susan.Susan’s full-time job is managing a 24-hour call center for a large oil and gas distribution Company. Her role provides years of professional experience managing difficult situations over the phone. We are lucky to have Susan! She lives in Arlington Heights and loves her dogs!
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.