​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Richmond, VA have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

"I don't get over to see my Mom often enough and HI's staff keeps her interested and alert while they are there. "

Posted by Bernie's daughter on Dec 19 2018

"A senior family member of ours needed to be at VCU every week day for 30 days and all our local family members have full time employment and it was going to be impossible for us to make this journey alone. Home Instead helped us achieve those appointments. We could tell from the first consultation that we had the right company. The Home Instead employee came to our house and talked us through the services and we were so pleased with her professionalism and kindness; even acknowledged our puppy dog. We immediately signed a contract. We contracted with Home Instead to provide a driver to and from VCU. The driver was professional and caring and above all timely throughout the entire duration of our appointments. We could not have gotten through it without the help of Home Instead. Thank you for being a great resource for the Richmond region. We wouldn't hesitate to call you again if we ever needed your services in the future"

Posted by George V on Oct 26 2018

"We recently hired Home Instead for my wife. They help us with basics like meal preparation, companionship, and assistance with every day activities and so on. The caregiver we have is great."

Posted by Doug on Aug 06 2018

"The home office staff are great to work with - always very professional and helpful, and the aids sent to care for my mother when I have to go out for the day have all been very friendly, competent and compassionate women. I always feel confident leaving my mother in their hands."

Posted by Sherry A. Robertson on Oct 19 2017

"Thank you for sending Tangy to preserve my sanity! "

Posted by Deanne H. on Dec 18 2015

"They’re always nice, friendly, dependable, reliable and caring people. Thank you! "

Posted by Betty M.1 on Dec 16 2015

"They're very very good. I would tell anyone what good service they can provide to anyone. "

Posted by William W.1 on Nov 25 2015

"We are very, very happy and satisfied with Delores! Mom loves her. "

Posted by Ike S. on Oct 28 2015

"Currently, both of my parents are receiving services from Home Instead. We have all been blown away by their kindness and the hard work of everyone. My parents love the woman that helps them out a few times a week. The office staff is definitely friendly and you can tell they really do care. A big thanks especially to both Heather and Stephanie in the office for always going above and beyond. "

Posted by richmondmom on Sep 17 2015

"I am the daughter of a person who's curently using Home Instead. I need to let you know that we are just so pleased with our service at this time. Joyce is doing an excellent job and I would like to ask for this to be shared with others. She has found the key to our father's happiness which was his belly. She cooks amazing meals for him and keeps the house spotless. She also focuses on his PT exercises and makes sure that he doesn't suffer from atrophy and can get out when it gets warmer. We are very appreciative! "

Posted by Caring114756250 on Jul 31 2015

I cannot tell you how wonderful it has been working with Home Instead Senior Care's office and staff during the last several years, first with Dad and then Mom.  Your care and concern for them, plus listening to me whenever change was needed was most appreciated.     ~ D.F.

Thank you so much for arranging for the excellent help for our recovering mother...The ladies  were wonderful to her and did nice extras too. ~ E.P.

Words can't express how much my sister and I feel about the wonderful loving care your workers gave to our dear daddy.  He truly enjoyed all of you.  Your kindness and prayers have meant alot to us during these difficult days.  I have given your card to a neighbor who is seeking help for her parents.  I told her you all were wonderful.   ~ S.G 

Thank you for your help.  I know we can count on Home Instead Senior Care in the future.     ~ G.F.

Thank you so much for all your help with my grandparents over the past several weeks.  You and your agency have been very understanding and responsive to the changing needs...Despite very tight time frames, you were able to provide round-the-clock quality companions for my grandfather in both the hospital and nursing home...We appreciate the kindness and sympathy with which you handled our ever changing requests, even when they were late at night!  MANY MANY thanks for your help.     ~ S.R.​

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