"My family and I wanted to let you know how grateful we are to have CAREGiver Mary working for us and in our Mom's life. To put it simply, if she hadn't been working the other weekend, Mom would not be with us today. She saved Mom's life and we are eternally grateful.
Despite repeated phone calls and a visit from her nurse the day before, nobody realized how much trouble Mom was in. As soon as Mary walked in for her shift, Mary realized Mom was in congestive heart failure (which was confirmed by Hilton Head Hospital doctors) and quickly called 911. Her quick reaction in all likelihood, saved Mom's life.
Over the years Mary is the one we can always count on to make herself available. In this final stage the one person Mom looks to for reassurance and support is Mary.
"The office staff puts the "CARE" in CAREGiver. They are so appreciative of their clients AND Caaregivers. They truly want the best for both sides of the "team". I worked in the corporate world for over thirty years very successfully but never felt total satisfaction or happiness. Here... TOTAL SATISFACTION AND BEYOND HAPPY!!! Thank you so much Home Instead Senior Care ~ Savannah, GA. ♥"
"My mother loves her care provider! She is reliable, happy and makes great suggestions for safety and well-being."
"The caregivers that we have had are wonderful. Also, any time I need help with anything the office staff is very accommodating."
"We love the personal attention the office staff gives to each call. There are 2 women working with my mother. I have found them to be cheerful and attentive when I have interaction with them. My guess is they are the same when we are not around. That is what we are counting on....their wonderful attention to my mother. Thank you."
"As a geriatric care manager, I think your administrative staff is responsive to my requests for caregivers and finds well-qualified candidates."
"Prior to becoming a customer of Home Instead, I meet with them and had all my questions clearly answered. They worked to get a good "fit" of the caregiver and my husband,and succeeded. Both he and I like her very much. She is punctual, watches him carefully, and does her best to keep him moving and entertained. The billing is simple, and the billing people and caregiver assignment people are always available should I have questions or changes. "
"Our experience with the Home Instead staff has been wonderful. My fathers care givers have been very caring and go out of their way to help he and my mother. They are great about talking to me or my sisters about what is going on with my fathers health. They seem really invested in doing the best for our family.
"I phoned Home Instead on a Monday morning at 9am, I needed to have someone sit with my Dad at night only. There was a very nice Nurse Pam that came out before noon on the same day to visit with me. That night at 5pm someone was there to sit with my Dad. I was very impressed with the quick service. The CNA'a were the most professional and sweetest people ever. Unfortunately my Dad passed the next night. If ever I was in need of assistance such as this, I would use them again. Thank you to the Home Instead staff.
"The caregiver that was given to us by Home Instead is good and very patient with my mom.