Our CAREGiver of the Year for 2018 is Rebecca N.!
Rebecca is an amazing CAREGiver that goes above and beyond for her clients every single day. Over the past year, she has truly demonstrated her leadership abilities as a lead CAREGiver by fully embracing Home Instead’s Team Caregiving approach. Her primary clients are long term clients of the Covina office, a wonderful couple in San Dimas, Mr. & Mrs. Collins. Rebecca is the family liaison for all care coordination activities with medical professionals as well as our internal Home Instead team. In addition, she also manages the client’s household since the couple’s children do not live close by.
CAREGiver of 4th Quarter 2018: Michelle S.
CAREGiver of 3rd Quarter 2018: Stephanie C.
We are excited to announce Stephanie C. as our 3rd quarter CAREGiver of the Quarter! Stephanie has been with Home Instead for less than a year but quickly caught the attention of our office staff from the very beginning. Stephanie's compassionate heart and willingness to take on any challenge has been an incredible addition to our team. She has tremendous positivity and always brings an outstanding attitude!
Stephanie is extremely flexible and has already worked with a wide variety of clientele without receiving any complaints. She adapts quickly to each client's needs and can build trust instantaneously. We continuously receive compliments from our clients regarding her kind-heartedness and compassionate care. She is in high demand with every client she has served!
The office staff can always rely on Stephanie to provide the best care under any circumstance. Every interaction she has with us is memorable and professional; not to mention she is such a delight to work with! Stephanie goes above and beyond with every opportunity. She is an exceptional young woman who has touched the hearts of our clients, their families and everyone here at Home Instead. Way to go Stephanie!!
CAREGiver of 2nd Quarter 2018: Carol G.
Carol has been a dedicated CAREGiver with Home Instead since 2006. She truly understands what it means to be a valuable team member and has stepped up to help our clients when we needed her the most. She has an incredibly upbeat attitude which resonates greatly when she is around others.
Our office constantly receives compliments for the care she provides and praises for the compassion she has for those under her care. Carol gains the trust and respect from her clients quickly while creating an infinite bond to make them feel comfortable. She is open to all types of clients and continuously seeks ways to improve her experience and training techniques. We can always rely on Carol to rise to any difficult occasion!
Particularly in the past year, Carol has made an everlasting impression on our office team as a someone who embodies what it means to "Live Home Instead." She is always positive and professional when communicating with us. Her personality is infectious and shines to those around her. We are proud to have her as a part of our team! Thank you, Carol, for bringing joy to the lives of our seniors.
CAREGiver of 1st Quarter 2018: Christy F.
Christy has been a Home Instead CAREGiver for over 11 years and has continuously enriched the lives of the client’s she has cared for. She is filled with positivity and the ability to bring joy to others. We feel she exemplifies kindheartedness and truly has a passion for helping others.
Over the past 11 years, Christy has served a wide array of clients including a long-term client with cerebral palsy who absolutely adores her. She is versatile when it comes to working with continuous schedules as well as taking on short term assignments as they arise. She shows compassion, takes the lead, and always engages each client based on their personality and needs.
In the past year, Christy has gone above and beyond to accommodate the needs of our busy shift schedule. She is a trustworthy and reliable asset to our team who makes her clients feel comfortable accepting care. Even in the toughest of situations, Christy has risen to the occasion and handled them with grace.
We thank you, Christy, for all you do for our clients and for our office team. You are an outstanding CAREGiver and team member!!
Our CAREGiver of the Year for 2017 is Alice R.!
Alice began her career at Home Instead in 2005 and has exclusively and continuously cared for our clients for over 12 years. The impact that Alice continues to have on our clients was best described by David Butler who is the son of one of our long-term clients who passed away in 2016.
“Alice was a companion and caregiver to my mother, Rosemary Butler for the last years of her life (about 10 years). This caregiver is a very special person to us. What she did was beyond just a daytime job.
Alice worked tirelessly over those last 3 years in not only making Rosemary comfortable, but constantly working at rehabilitation, reading to her, using flash cards for re-training, seeing to every comfort and physical care, taking her for walks pushing her special chair, interfacing with the nursing staff, telling her stories, etc. The constant care and caring service absolutely made mom’s last years’ far better than they would have been with just an ordinary caregiver treating the assignment as a ‘job’.
On days Alice was with mom, she was much more active and engaged. On days Alice was not working, which was usually her vacations, it was much harder for us to connect with mom. Sometimes she would just sleep through the visits.
There are a thousand instances of special care from decorating her room for each holiday with familiar decorations, to re-arranging family pictures so mom could see them, to being sure her view out the window was available as much as possible. Money cannot buy the service Alice provided. Her service comes from deep and special caring that can only come from within about what one is doing. Mom received the best possible, loving care from Alice.”
Alice was very bashful upon being told she was our CAREGiver of the Year. She humbly said, “There are so many others who deserve this honor. This work is so important to me but I really don’t want the attention so please don’t make a fuss over me!” We believe Alice exudes benevolence. She brings out the best in everyone and epitomizes the principals of Living Home Instead!
CAREGiver of 3rd Quarter 2017: Yolanda F.
Yolanda is a wonderful CAREGiver who has been with the Home Instead Family for a little over 2 years. She truly understands the team concept and is always willing to help the office staff and other CAREGivers give the best care to every client. Her positive and upbeat attitude also helps dealing with difficult situations and making client’s feel relaxed and comfortable.
Her primary client’s daughter praised her by saying “Yolanda treats my mom like she’s her mom. She works with me like we are partners to provide the best care for our mother. She will bring me her ideas for improvements. Yolanda never seems to get upset and frustrated though there are difficult days for her to manage. My mother’s doctor is amazed at her condition and that is due to the great care she is getting between the Home Instead CAREGiver’s like Yolanda and the family. I very much appreciate the partnership and support she provides.”
As she accepted the award, Yolanda stated, “I am surprised to get this award and it’s nice to be recognized. I am especially thankful that the family is happy with the care we are providing for their mother. I will continue to provide the best care for my clients!”
Thank You Yolanda, You Are Amazing! We appreciate your hard work and dedication!
CAREGiver of 2nd Quarter 2017: Rebecca N.
Rebecca has been a Home Instead CAREGiver for over 3 Years and is an exemplary individual who constantly enhances her skills, takes the lead, and works with her fellow caregivers and office staff to deliver the best care to clients. One of her greatest assets is adaptability and we consider Rebecca a leader and team player who always tries to advance Home Instead's goal of excellence in caregiving.
Over the past 3 years, Rebecca has cared for our clients with the most complicated care needs. Currently, she cares for 3 clients with Dementia, one of which has Alzheimer's and is bed-ridden. She always assesses the situation and works within the client's limits to ensure their safety and dignity. A client's daughter Elizabeth said, "Rebecca is a wonderful caregiver. She took care of both of my elderly parents but her primary focus was taking care of my mother. She had a wonderful way with my mom. She was strong, caring, and compassionate in dealing with her. My mom would, often times, get sad and would just want to give up. Rebecca would not allow my mom to give up. She would tell her (that with her help) they could get the job done. Thank you, Rebecca, for taking such good care of my parents."
Accepting the award, Rebecca stated, "I would like to thank Home Instead for giving me the opportunity to work in a job that is so fulfilling. I can help others by providing comfort and companionship. I am glad I decided to go into this field of work. It is challenging, but in a good way."
Thank You, Rebecca, for your dedication, passion and hard work for caring for our clients like they are your family!
CAREGiver of 1st Quarter 2017: Hilda D.
Hilda has been a Home Instead CAREGiver for 10 years. She is a compassionate and incredibly hard-working caregiver. In the past 3 years, she was working exclusively to care for a couple in San Dimas. Hilda was the family liaison for coordinating all medical care with medical professionals and the associated appointments. But more importantly, Hilda attended to both client’s every need with gentleness and kindness.
Client’s daughter Linda observed, “I love her sense of humor. People with dementia and frail bodies need a little laughter to improve their outlook and their health. I just love to hear Hilda laugh, and she helps my mother and dad laugh too. Hilda has demonstrated a passion for helping those in need of home care. She is very dedicated, honest, and trustworthy. She has been a Godsend for my family.”
Client’s other daughter Julie said, “She shows genuine care for them in every respect. In addition, Hilda's expertise is unmatched - and even proven by my bedridden father's improved condition. In addition, both he and my mother now express enjoyment in their daily lives thanks to Hilda. When our family talks about Home Instead Senior Care, we often remark about how wonderful all of the caregivers are - especially when there are so many horror stories out there. In particular, when we family members refer to Hilda, we all call her an angel. That is what she is to us.”
Thank You, Hilda, for your dedication, passion and hard work for caring for our clients like they are your family!
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