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Home Care Services Consumer Protection Act

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​​Senior Care Assistance

​Home Care Services Consumer Protection Act Overview AB1217

California law established the Home Care Services Consumer Protection Act which, as of January 2016, requires Home Care Organizations to be licensed and creates a public online registry for Home Care Aides who have been background checked. This law is intended to promote consumer protection for elderly and disabled individuals who hire private aides to come into their homes and provide assistance with activities of daily living. Our license number is HCO 434700001. All agencies must have a license to operate in California.​​

Home Care Aide Registry

This website allows Home Care Aides to submit an online application and payment to be listed on the Registry. In addition, the Registry provides individuals with the ability to search for a Home Care Aide who has completed the application and criminal background check process. Please note, for this search feature you must have the Home Care Aide’s first and last name at the time of application and their HCA ID/PER ID* issued by the Department.​​

*The terms: "HCA ID/PER ID, and Personal ID" mean the same thing and are a unique (10) ten digit number that is given to each Home Care Aide for the Home Care Aide Registry. The number is created when a Home Care Aide completes his/her application. Some Home Care Aides may already have this number if they have completed a criminal background check through the Department before.​​

Both Agency and Aide has their own unique number.​​

In order to provide care in the State of California agencies and aides must abide by the law. Home Instead Senior Care in Sunnyvale, CA ​is fully compliant to the legal standards.​​​

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Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

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