"Penny is our primary caregiver for my mom and she is fantastic. She's been able to provide consistent and safe care while also able to not only handle her shifting realities, but also able to bridge the language gap with ease."
"Great helpers. A comfort for me and my family to have good care. Always able to provide extra helpers when needed."
" I'm very happy there is a grant in place that allows someone to help care for my mother a few hours a week. But more than that, I'm very happy we are able to pay for extra hours when I need to be out of town.
"We hired Home Instead Senior Care Phoenix. When some places wanted more hours, Home Instead Senior Care Phoenix has a two-hour minimum, so this agency would work out for me better. The caregiver is wonderful. She is on time and does anything that I ask her. She is very friendly. She helps me run errands.
"I wanted to write and acknowledge the terrific job that your staff has done in the care of Denny D. Much has happened in recent days and I am VERY impressed with the manner in which the process has gone. Dawn Camarillo has been excellent to work with over the past several months. She has handled every situation very professionally and with great sensitivity. Tammy and Jahna have been excellent in their work with Mr. D. They are the best! I also want to acknowledge the work of Peggy and Luther as part of this team. My compliments to you in putting together a great staff of wonderful folks! "
" Thank you for your assistance and caring provided during Rita's illness. Your assistance allowed us to keep her safely and comfortably at home until her passing. We will remember your compassion always."
"Earlier this month I visited my Aunt in Scottsdale for nearly a week. She has been cared for by Mary of Home Instead/Phoenix for a month or two. I want to commend Mary. She exemplifies everything one could ask for in a companion/caregiver and is a superb reference for your company. Her thoughtful, kind and professional approach to my aunt was exemplary"
"Thank you so much for being there for me through this difficult situation. You coming to see me, being a phone call away, and giving me the support I needed along with Home Instead has helped a great deal. It has helped me face new challenges one by one and I learned a little more about myself. You helped me realize how much stronger I really am. I am so grateful."
"I want to thank you all for the excellent care you provided to Lela for the past 3 years. Because of you Lela was able to stay in her own home. Lela grew to love her primary care giver, Georganna and referred to her as her daughter. Lela also loved Kaye who was with her in her final days. I sincerely hope that both of these wonderful ladies continue to provide care to you other clients. Should they or your service ever need a reference, please contact me. "
"I have caregivers from Home Instead Senior Care come in occasionally, and they have been very cooperative because I don't use them on a regular basis. However, this has caused me to have one kind of a drawback, and that is I get different caregivers. If I can afford it, I would like to have a regular schedule like every couple of weeks or something like that and have the same caregiver. All of the caregivers just really have done an excellent job. I have them drive me to doctors' appointments that are 50 miles away, and sometimes they do some house cleaning or cook a meal for me. Like I said, I get different caregivers and they have different personalities and different things that they are better at; some are better at things than others, but generally I get very good care with what I need.
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