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​​ ​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Greater Worcester County and MetroWest areas have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 


"Several years ago, as my mother's health and memory were declining, we used the services of Home Instead to help her. The caregiver the agency sent was reliable and professional and, most important to my mother, warm, attentive and caring. The office staff was likewise very responsive and professional. I would strongly recommend them to any family with an elderly loved one needing care. "

Posted by Ruth V. on Apr 18 2017

"Professional, caring attitude. Competency in completing process the way they said they would. Excellent care giver "

Posted by lisa A on Mar 25 2017

"The internet and today's technology can be useful tools to enrich your care-giving experiences with your clients and their families!  A late client of mine with Alzheimer's [worked on] the Navy's [special] Bomber built [many years ago].  His sons told me this initially; later, my client and I often talked about [this special bomber], but it was from a "designer's perspective." About two months before his death, i took him outdoors on a Hospice gurney to enjoy the sunshine and fresh air.  I told him I found a military review of the [special bomber] written from the perspectives of Navy Commanders, pilots and navigators, soldiers on the ground supported by the [special bomber] missions, and the varied applications this airframe was adapted for (aircraft fueling, radar and missile electronic jamming, platform)--Everyone loved [the special bomber]; it was a superb aircraft and was even used on the raid of Osama Bin Laden for its electronic jamming prowess.  The review was 16 pages so I told my client I would read only selected paragraphs I thought he'd be most interested in.  I did that and then he said, "Read them again!"  Then, it was "Read all of the review!" What surprised me most was in the few weeks that followed, he talked about some of the observations from the review.  My client died a few weeks after that, but after almost 60 years, he now knew the airplane he had [worked on] at [college] was as exceptional as the amazing man that he was!"

"The PCAs just do a wonderful job keeping Dad as healthy as possible.  They notice most changes and keep us informed which helps us stop small problems from growing into bigger ones."

"I hope you are well and had a nice Thanksgiving.  I really appreciate that your CAREGiver CS helped my Mom make a pie for our family gathering.  My mother had not contributed to these holiday meals in quite awhile, so it was really special for me that she did some cooking and that when we all sat down to eat, she had a hand in the preparation, too."

"Thank you, Margie!  Kathy called me, too... I really appreciate the attentive communication Home Instead has!  It makes me feel very secure in the kind of service you are providing for my mother."

"The wedding was lovely. M&G had a great time as did all the guests.  Everything went off without a hitch... Thank you so much for connecting us to this agency. [CAREGiver] A was outstanding. She arrived early, she looked fabulous, she fit right in with all the guests, she was engaging, interested and participatory all evening. You wouldn't guess she was a caregiver unless you knew.  She attended to Ms. A very well, she communicated with the family and participated with Ms. A in the wedding in an appropriate manner.  We can't speak highly enough.  We would hire her again and recommend her in a heartbeat. [CAREGiver] A did more work hours than her contract and I told her to submit them and we would cover the additional hours and any additional fees... Thanks again for getting us such professional coverage in such a timely manner. M."

"Hi Amanda, Thanks for locating, with short notice, an overnight companion for [client S.] Everyone that helped [client] S in the past week has been wonderful.  I will recommend Home Instead and do a YELP review and anything you guys want/need for a customer testimonial. ...I have been so so so so happy with the help for my mom and dad. Sincerely, [daughter] D  "

"My parents and I met with Angela Bartlett of Home Instead Senior Care on Friday, February 6th to do the initial assessment to see what services would be most appropriate. I was very impressed with Angela's professionalism and demeanor towards my parents. She explained Home Instead's services clearly, and she listened to my Mother's concerns and questions respectfully. My brother Dave emailed from Texas a dozen or more questions to Angela, and she responded immediately, so much so that my brother was astounded how quickly she responded to his requests. After spending over an hour with us, Angela made it easy to sign up for Home Instead's services, because of her years of experience in the home care field she knew just what services were right for my parent's situation. I want to thank Wendy Nollman for introducing us to Home Instead, and I have gotten to know and respect Laurie Bender's commitment to this important field as she leads the Senior Services networking meeting each month."

"One of my colleague recommended Home Instead Senior Care. The first person they sent did not work out with my mom. The second one was better. She was enthusiastic, experienced and worked well with older people. I was happy with the care she got. She helped my mom with the dishes, cleaned her nails and even did the laundry. She kept my mom's things tidy. She was a really good match to my mother. "

Posted by Caring9172 on Apr 17 2013
Dear Home Instead and Staff,
On behalf of my family I wish to express our appreciation for the magnificent care and kindness that all the Home Instead staff (provided)... You provided Mom with the comfort and security she very much needed in order to manage her last journey here in peace. In your care she was totally confident and secure; she trusted you completely. Home Instead and staff have made an enormous contribution to helping my Mom travel her last most difficult journey. I will be forever grateful to you all for your professional commitment and loving care for MOM. Thank you so much.


Dear Friends,
What a wonderful job you did taking care of our Mom! …was a saint and a much loved companion for her. Thank you for enabling her to live independently this past year – it made a world of difference to her.



Dear Laurie,
I cannot begin to express how grateful I am to the wonderful services and care that I as well as my mother received from Home Instead Senior Care over the past 4+ years. Your staff and you were … my lifeline …my therapists… my friends… my answer to "how does an only daughter provide the right dose of care, concern, companionship and competency when she's not able to be with her mom whom she loves so much?" Everyone in the office touched our lives in some way…

Thank you from the bottom of my heart,


Dear Home Instead Staff,
We are so grateful for all the care and kindness you gave my mother. Especially I want you to know that….of your staff, brightened and eased my mother's life…and provide my brother… and I great relief to know how well loved and cared for Mom was. There really aren't enough words to tell you how forever grateful I will be. Wishing you all much peace!


To Our Friends At Home Instead Senior Care,
Our deepest thanks to everyone for your great support and care given to….over the past several months. It will be long remembered by all of us. Good Luck and keep up your excellent work.


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