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Home Instead Senior Care Reviews


Home Instead is a leader in home care; however, you don't have to take our word for it. Read what other families have to say about their experience with our CAREGivers and services.​​ 

You can also visit Caring.com to read additional testimonials and see why Home Instead Green Bay was named a Caring Star in 2019.

Reviews & Testimonials

"We have had very qualified caregivers throughout. The administrative staff has been very responsive and accommodating as requirements have changed."

Posted by Anonymous Reviewer on Nov 18 2020

"Home Instead has been a God-send. We use 10 hours over 2 days a week (4 & 6 hours). Our support has been on time, the communication with the scheduler has been efficient and flexible. Because we are dealing with Alzheimer's, consistency is an important factor, and Home Instead is very aware of that. Caregivers are very well trained, so you can rest assured you're in good hands, and you don't have to worry when you leave. That really takes a load off your shoulders. They keep a journal, which facilitates keeping order and smooth communications. It is also very helpful because they catch changes I may miss. When you're in the situation all the time, you often miss the tiny changes. I feel as if we have a care team. They are also very empathetic and supportive of my husband and me. I tell everyone, "If you need help, call Home Instead. Their care has improved the quality of life for both of us."

Posted by Anonymous Reviewer on Nov 18 2020

"Home Instead does everything possible to make sure your loved one can stay home and as independent as possible. It helps to have her home where we can see her when able."

Posted by Anonymous Reviewer on Nov 18 2020

"The care workers are professional and friendly."

Posted by Anonymous Reviewer on Oct 21 2020

"We are very happy with the ladies that come to our home. They are cheerful and accommodate our needs with cooking and other household chores. They are like having good friends here."

Posted by Anonymous Reviewer on Sep 16 2020

"You send the right people to help me with my needs."

Posted by Anonymous Reviewer on Sep 15 2020

"Most of the caregivers sent over are a great asset to our Mother and our home. Because my Mother lives with us (my family) I can attest that it is an abnormal scenario to what the normal is for most clients. Although the first month, there was a multitude of caregivers at the house - the schedulers have worked hard to match up the caregivers that jive best with Mom. Thank you."

Posted by Anonymous Reviewer on Aug 26 2020

"I have been very pleased with the services provided by the caregivers as well as the local office staff, and would definitely recommend Home Instead. The caregivers who have been assigned to assist my father have all been very kind, attentive and helpful. He has been very happy with each of his caregivers and looks forward to their visits. The office staff are responsive to any queries, and keep me updated on issues."

Posted by Anonymous Reviewer on Jul 29 2020

"Everyone that I have worked with so far -- including billing/accounting, scheduling, Mom's caregiver -- has been very professional and great to work with."

Posted by Anonymous Reviewer on Jul 28 2020

"Friendly, competent staff make all the difference. The level of expertise with our caregiver is amazing and makes me feel very comfortable when leaving to run errands. Keep up the great work!"

Posted by Anonymous Reviewer on Jul 28 2020

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