With customer service being a key factor in the success of any
company, Home Instead Senior Care of Green Bay, WI has taken their commitment to
the highest quality home care available a step further.
“Customer service has always been a top priority, but with hiring
anywhere from 1-5 CAREGivers each week from the Green Bay area, we wanted to ensure that each
client has a consistent and reliable experience,” says Home Instead Executive Vice President,
Jason Crane. “To do that, we brought on a dedicated
CAREGiver Trainer, MaryJo Tisdale, MS, who has a strong health and corporate
training background. In addition to the strong fundamentals education we’ve
provided, MaryJo will deliver even more evidence-based and ongoing training for
our CAREGivers in the service areas requiring deeper skill
“Home Instead already had a strong training system in place, which is
why they’re as reputable as they are for in-home care services in the Green Bay
area,” commented Tisdale, “by having the training be an ongoing learning
practice, our CAREGivers will achieve a whole new level of capability, ensuring
that they’re always aware of the latest practices, techniques and information
that can help our clients.”
Ranking high on Tisdale’s training agenda are expanded training
curriculum in Alzheimer’s Disease & Other Dementias and End of Life Care for CAREGivers. Also provided as a community service are
Family Caregiver Training workshops for families supporting individuals with
Alzheimer’s Disease or other dementias.
Tisdale has a Master of Science Degree (Management and Organizational
Behavior) from Silver Lake College in Manitowoc, and a Bachelor of Science
Degree (Community Health Education) from UW-La Crosse.
She is a licensed CNA, and most recently lead staff training and
development efforts at Humana Insurance Company for over 13
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.