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serves Bosque Farms, Belen, Peralta, Albuquerque, Algodones, Bernalillo, Cedar Crest, Isleta, Los Lunas, Placitas, Rio Rancho, Sandia Park, Corrales, Tijeras
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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Albuquerque, NM

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (505) 884-0353 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Mary Martinez, Franchise Owner

Mary Martinez, Franchise Owner

​Mary worked for the previous owner for two years before becoming the owner in 2002.  She loves being a "hands on" owner, supporting her team every day.  Mary is inspired by her parents, who are now clients.  When not working, she enjoys spending time with her own family that includes two teenagers and a pre-schooler.  Mary is very involved in the community serving on several boards including the Albuquerque Hispano Chamber of Commerce, Uniting New Mexicans Against Adult Abuse, The Lovelace Medical Center Governing Board, and the Holman's Autism Foundation.


Terri Ann Dorcas, Administrative Director

Terri Ann Dorcas, Administrative Director

​Terri Ann has a heart of gold and our clients and caregivers know it!  Terri Ann manages the Administrative team. She has been a member of our team for several years.  She and husband David have two children.  She has past experience as an EMT which serves our team quite well as she is a wealth of knowledge!


Frederica Sawyer, Client Care Coordinator

Frederica Sawyer, Client Care Coordinator

Frederica joined the management team after being a caregiver and working directly with clients.  This is something that is truly in her heart!  She has become a strong advocate for our clients and our caregivers.  She has only been in New Mexico for a few years but has truly embraced our diversity and beauty.  She enjoys walking along the bosque with her two dogs Apollo and Cornbread.


David Branch, Service Manager/VA Specialist

David Branch, Service Manager/VA Specialist

David joins us after serving as a beloved caregiver out in the community.  He joined the Service Coordination team and is often the voice you hear when you call regarding schedules.  David is our VA Specialist so most of his scheduling time is spent taking care of our honored Veteran clients.  He is a cheer and dance coach when he is not working with us in the office.  His energy and great attitude is contagious!​


Jeannie Roybal, Care Coordinator

Jeannie Roybal, Care Coordinator

Jeannie has been an amazing CAREGiver to many of our clients.  She comes to us with a background working for the state of New Mexico.  We  are glad she is bringing her skills into the management team.  Jeannie enjoys being able to meet individually with families and help them set up just the right amount of care for their loved ones!​


Frank Mastropiero, Client Care Manager

Frank Mastropiero, Client Care Manager

​Frank has been part of the Home Instead Senior Care family since 2011.  He is out in the community providing education to service providers and meeting with clients and families.  Frank is originally from New Jersey but he, and his wife,have always had a love of New Mexico.  He volunteers during his spare time working with the deaf and hard of hearing of the Albuquerque community.  


Mary Benavides,Administrative Assistant

Mary Benavides,Administrative Assistant

Mary joined our Staffing team after spending time in the field as a CAREGiver.  She came in house to join the staffing department where she learned all about our clients and CAREGivers.  She then made the move to Administrative Assistant where her familiarity with clients and CAREGivers has been extremely helpful.  She is a longtime member of the Albuquerque community and loves spending time with her family.​


Marithza Thomas, Adminstrative Assistant

Marithza Thomas, Adminstrative Assistant

Marithza serves as Administrative Assistant, providing support for the Administrative Director.  She works directly with our VA clients in processing their billing.  Marithza joined the administrative team after working in the field as a CAREGiver.  It was a hard decision for her to make until she realized she would get to serve so many more clients from the office! 


Ernie Serda, Community Relations Manager

Ernie Serda, Community Relations Manager

​Ernie has been a lifelong member of the Albuquerque community.  He is a retired APD officer and very well respected by his peers those he meets in the health care industry.  His compassion for those we serve shows in everything he does for our clients.  When he is not working with Home Instead Senior Care, he is flying the friendly skies with Southwest Airlines.


Kathy Phelps, Recruitment Manager

Kathy Phelps, Recruitment Manager

​A graduate of New Futures in Albuquerque, Kathy's career has included many years in the Title and Escrow industry, specializing in the marketing of Title Insurance.  While a working Mom, she enhanced her resume by attaining Certification as a Hospital Ward Clerk.  Her duties included charting, medical transcriptions and communicating medication terminology to staff.  Fortunately for us, Kathy found her new home at Home Instead in December of 2009.

 
Mother of 3, grandmother of 3, Kathy married Brian shortly after her high school graduation.  She loves walking, hiking, volleyball, reading "Twighlight"-like books and watching great movies!  Kathy's been a caregiver herself...taking care of her Mother-In-Law for over 2 years before she passed away from cancer in 2009.

Cindy Brown, Training and Resource Manager

Cindy Brown, Training and Resource Manager

​Cindy has been on staff since 2008, but has worked in senior care for nearly 20 years. With a wealth of experience in Alzheimer's and dementia care, she assists families, Clients, and CAREGivers with solutions to their on-going and unique challenges as head of our Quality Assurance Program. And as a Licensed Social Worker, Cindy's able to respond to more delicate and complicated situations. She also conducts various community education and support programs on aging.  She loves and adores Kevin, her husband of almost 20 years. A diehard University of Tennessee fan, she bleeds Big Orange. When she's not working, Cindy's an avid reader, devouring several books a week, and enjoys exploring the Jeep trails of Colorado


Bernadette Rivera, Human Resources Assistant

Bernadette Rivera, Human Resources Assistant

Bernadette became a member of our HR team in February, 2016.  She is the mother of two grown children and two grandchildren.  She has been a caregiver herself...caring for family members so she understands the importance of our work.  Bernadette has been free of cancer since 2013 and sees life as being precious.  She is a very outgoing and cheerful person.  She enjoys the outdoors, and loves to ride motorcycles​ with her fiance, Alan.


Dolores Prince, Service Coordinator/Weekend Coordinator

Dolores Prince, Service Coordinator/Weekend Coordinator

​Dolores began her Home Instead Senior Care journey in the Santa Fe office in 1998. As a smaller office at the time, she did a variety of office jobs including payroll, receptionist, staffing, interviewing -- just about anything necessary to keep it going! After moving away and then returning to New Mexico, she joined the Albuquerque office as a staffing coordinator over five years ago. Dolores specializes in overseeing our Department of Senior Affairs clients. She's a trained massage therapist and has worked in the behavioral field as well.

 
Dolores enjoys the beautiful New Mexico outdoors, loves to travel, and is fascinated by herbs and health foods. She is married and loves to spend time with her three granddaughters

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