CAREGiver of the Month - Lupe


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Lupe Baeza


​​​Helping Her Mom Sparked CAREGiver Lupe’s Drive 


For five years, Lupe Baeza compassionately provided a major portion of her 89-year-old mother’s 24/7 care, traveling from her home near Doña Ana, New Mexico, to El Paso, Texas, to spend the weekdays with her. Because she assisted her mother as a family caregiver, Lupe was confident she could help other seniors – and she has been doing that exceptionally well for Home Instead Senior Care® of Las Cruces since May 9, 2014, not long after her mother died.

As a reward for her service to seniors and their families, Lupe was honored as CAREGiver of the Month for June at the franchise that has been owned for almost 19 years by Jan and Ron Wimsatt. Staffing Manager Ann Marie Vasquez said: “Lupe’s clients adore her, and she has made a difference in all of her clients’ lives because she is an excellent CAREGiver who is also such a dependable person. She doesn’t hesitate to help when she can, and she is always respectful.”  

While also praising Lupe’s dependability, Client Care Coordinator Dona Martinez said: “Lupe’s clients really like her and what she does. She is proactive and takes direction well.”

Valerie Catalan appreciates Lupe’s assistance as Valerie carries out her duties as the CAREGiver Development and Training Coordinator. “Lupe has been helpful when I have asked and is always very kind,” Valerie said. Lupe, the franchise staff noted, sees her clients as family. 

“I see a lot of same characteristics in my clients that remind me of Mom. I try to take care of them just as I would for Mom and as I would hope to receive when I need the assistance,” Lupe said. “My mom was loved. Her doctor told her that she was fortunate to have so many caring children because on the opposite end of the spectrum, some of the elderly have no one at all. I am from a family of 11 children, and we wanted to keep Mom out of a nursing home.”

That is what Lupe is doing now with her clients. “One client who passed in January really bore a striking resemblance to Mom in many different aspects, and I loved her to death just like I do with all my other clients. I really love taking care of seniors. I meet many interesting people who put their trust in me. I love to hear them talk about the past and their kids. That makes me feel good because I know we have bonded. All of them are so appreciative, and you can seldom feel that appreciation from most other jobs no matter how hard you try or devoted you are. 

“I return the love they express. I let them know I am there for them and that I’ll do just about anything they ask as long as I can keep them safe.”

Lupe loves the experiences she has had with each of her four regular clients, including one who has two dogs – both Yorkshire terriers – that the client takes care of despite her dementia. “My client’s daughter wants her to do as much as she can for them to keep her as active as possible,” Lupe said, “and I feel the same way. She does a pretty good job, and the dogs mean a lot to her. When I walk in the door, I can immediately detect if she’s in a blue mood. All I have to do is ask about her dogs and what they’ve been doing, and she immediately brightens up.”

Until a month ago, the client had three Yorkies, but one died during the week when the client was visiting her daughter in Chicago. “When I came in the next Monday morning,” Lupe said, “I heard about it and braced for a very challenging day. But my client dealt with it well. 

“She explained to the two other dogs that their friend had died. As a result of what happened, my client told me, ‘I will never leave again.’ But then we focused on the fun times she had with that Yorkie, who chased off a burglar one night a long time ago when it was much younger. Pets mean so much to seniors, and most of my clients have them.”  

Another client’s dog can sense the end of the day when Lupe takes out her cell phone to log her hours before leaving. “The dog is perfectly quiet until I get off the phone and then starts barking,” Lupe said with a laugh. 

Lupe laughs at other stories, like the time a client misplaced her keys. “Someone asked, ‘Well, where did you leave them?’ I had to laugh because the reply was, ‘If I knew, we wouldn’t be looking, would we?’ I am really happy with the job and intend to keep going as long as I can.”

Home Instead CAREGivers, who are screened, trained, bonded and insured, provide a variety of non-medical services to help keep seniors independent. For inquiries about employment with Home Instead Senior Care, please call (575) 522-7133 . Home Instead Senior Care also accepts online applications to become a in home caregiver.

For further information about the company, visit Las Cruces Home Instead Senior Care, or learn more about our company's senior home care services by viewing our digital brochure.​​​​

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