The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our care team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (760) 674-1905 to get help setting up home care for a family member.
We are flexible when scheduling our services and can provide a few hours a week or 24 hour services depending on what your needs might be. Our services are designed for practically any living arrangement where an older adult simply need companionship, mind stimulation, interaction or help with , day-to-day activities.
Our Home Instead Senior Care franchise owners possess a heartfelt desire to work with seniors in their community. We have come together as a group of dedicated professionals to deliver a home quality care solution that meets your needs. We employ trained, screened and bonded CAREGivers to serve your family's senior loved one with compassion and devotion in the Palm Desert, Palm Springs CA area.
Rob Costello is the President of the local Home Instead franchise that covers Palm Desert, Palm Springs and surrounding cities. His local office has proudly been providing excellent service to seniors since 1996.
Rob has the passion to help others and make a difference in the community, which has helped him develop a highly motivated staff and become the area leader in quality home care. He believes it is important to give back to his community and participates in causes that are important to him-helping those in need. His Home Instead Senior Care office and team help assist seniors with non-medical home care needs, allowing them to remain independent in their own homes. Their excellent caregivers can also provide additional help in assisted-living facilities and care centers.
Our mission is to provide the highest level of care, with the best caregivers for you or your loved ones. Our team consists of the best caregivers in the desert. All of them are fully trained, CA State certified and insured.
Renee's primary responsibility as Office Manager is to ensure that our office staff exceeds the expectations of every client and family member with whom we work. She works closely with our office staff and CAREGivers to ensure that we provide quality services to our clients. She knows the Home Instead mission well. Along with maintaining the day-to-day office activities, Renee also shares responsibilities of meeting with prospective clients to answer their questions and address their needs. We are fortunate to have her as one of the leaders on our team.
Regina has been with the company since 2006. She brought to the company 20 years of experience in the medical field having worked for Medicare SSI, as an insurance biller for several doctors, as a CNA for skilled nursing facilities and in acute hospital settings, and as an Administrative Medical Assistant for an adult trade school.
Regina is responsible for caregiver interviews, in-house training, background screening and annual quality assurance visits to our clients, hosting educational workshops for family caregivers. If needed, she will fill in as a caregiver for our hospice clients. Regina is a team player and an asset to our overall operation.
Nathan is a local resident of the valley and resides here year-round! He has been working in the home care industry for the last decade, doing everything from caregiving to admin work in our office. Nathan came to our Home Instead team in 2016 as a CAREGiver and is now responsible for onboarding our new CAREGivers. He keeps up with the ever growing demand for excellent, highly trained and compassionate CAREGivers for our clients! Nathan loves his job and said, "I couldn't be happier to be a part of the Home Instead Senior Care team and this is an amazing company to work for!"
Christina is a native of the valley and a proud mother of two (ages 2 and 15). Christina went to medical college for administration, but her compassion led her to caregiving. Soon after, Christina would shift her talents to become the lead Office Manager at a corporate home care agency with more than 300 clients. We are proud to have Christina leading our Quality Assurance program at Home Instead Senior Care. Her goal is making sure our clients and their families are provided with the utmost care and to ensure that any change in needs is always met with the best CAREGivers possible.
Gloria first came to Home Instead Senior Care in 2017 as a CAREGiver. Due to her compassion, Leadership skills, effective multi-tasking skills, and a decade of Caregiving experience she was quickly placed in office as a client care coordinator and scheduler.A Coachella Valley native, Gloria has devoted herself to make a difference with our seniors through Caregiving for almost a decade. Her experience working in facilities and home settings has been a great asset to our team. Coordinating, managing and scheduling all of our clients and caregivers has allowed her to flourish at Home Instead Senior Care. Gloria has brought the culmination of her experience to our Home Instead team through her passion in making a difference in our community.
Gianigna joined the Home Instead team in 2019 as a Human Resources Administrator. She provides administrative and technical support for the day-to-day HR duties. This includes, administering employee benefits, assisting with employee relations, aiding in recruitment, and hiring and on boarding. Moreover, she cooperates in creating, implementing, and maintaining departmental standard operating procedures. Gianigna has an associate degree in Social & Behavioral Science and a bachelor’s degree in Psychology with an emphasis in Preclinical Studies. Her education and previous work experience with the County of Riverside, allow her to apply the best practices to generate and administer Human Resources policies and procedures, and collaborate on recruitment and retention strategies, therefore helping to attract the best and brightest professionals to our caring staff as well as ensuring that they are engaged throughout their Home Instead experience.
Alondra is part of the Client Care Coordinating and scheduling team for our Home Instead Senior Care office. Alondra comes with certifications for a medical assistant, phlebotomist, and licensed and certified pharmacy technician. Through the years, she has worked as a caregiver, pharmacy technician, and medical assistant. Her knowledge, experiences and work ethic have been a great asset to the team, as well as her love and compassion for the community being served. She has been a Coachella Valley resident since for the past 14 years.
Prior to Home Instead Senior Care, Beverly was a Senior Lead for a leading company's Outsourcing Department and was responsible for a team of 8, as well as oversee their work performance, quality and training of new employees. Beverly first came to Home Instead in 2008 as a lead caregiver to join her sister Regina, who was already on on board as one of the office staff. Beverly now helps lead our Quality Assurance Department which insures that all of our clients are receiving the best care possible.
"Reliable, good communication, and a sense of genuine caring. After checking with several other care companies in the valley, none were as organized, efficient, or as interested in my business as Home Instead. I would use Home Instead again without hesitation.