Chardenae schedules clients with last
names starting with A-L. She also schedules for our Senior Options
clients, ensuring we are utilizing their authorized amounts each month.
Chardenae completes the billing for Senior Options as well. She is
responsible for matching the needs of our clients with the talents and
personalities of our CAREGivers. She makes sure clients’ scheduling
needs are met as needs and health issues change.
Kay oversees the coordination of
all client care, from the initial phone inquiry, to care consultations
to quality assurance visits with our current clients. Kay keeps in
contact with clients and their families to ensure Home Instead maintains
extraordinary services. She and her team informs and keeps the
community aware that the services we provide enable seniors to stay
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.