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Reviews

​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Lexington, NC have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 


"When my mother needed round the clock care I called Home Instead and within hours I had help for her day and night. I was very well pleased with the care my mother received. My mother and dad were both happy with the loving care Denise gave them both. All of the staff were so nice and professional and watned to make us feel comfortable with all that they did for us. Thank you so much for your care!"

"Thank you so much for providing the services you do! I really appreciate it and am referring your company to others. Of course, I'll be using your services again myself, I'm sure. Bless you!"

"No words could begin to express my gratitude to Shanna and her staff at Home Instead Senior Care in Lexington, NC. Let me just share why I am so thankful!My mother lives in Lexington, NC; I live in Fredericksburg, VA and work just outside Washington DC. Being an ??only child, a father and grandparents all deceased, I found it difficult to juggle everything when Mom got sick, unable to drive to/from her doctors that are an hour from her home. I remember being in Lexington when Mom was sick wondering "who, how"...then driving downtown I saw the Home Instead sign and remembered my friend talking about her daughter working for them in Pennsylvania. I called and spoke with Shanna. She asked me a few questions, making sure she provided us with what we needed, no more, no less. She made everything SO easy! After contracting I never wondered if Mom got to her doctors; I never worried if she needed anything done at home. Her caregiver, Amy, made sure not only that Shanna was informed, but also me. Amy even got Mom a calendar in order to maintain Mom's doctor appointments. When she would take Mom to the doctor, Amy would even take her walking around to break up the long drive. She took Mom anywhere she wanted to go, they ate where Mom wanted to and she treated Mom just like I would. Aside from the caregiving and errands, another really amazing task that Amy did was taking Mom's dog, Bo, to get his bath. How great is that!In addition to the caregiving, errands and tasks, I have to mention the record keeping! It was organized and professional, simple and easy to understand. Mom knew where the client journal was and if she ever forgot anything, she could go to the notebook and read it to me. I never had to question what happened that day nor was I taken by surprise on any bill.I can't begin to say how thankful I am for Home Instead. They made a really hard situation easier for us and to me, that is simply the best! Home Instead was more than a business for us, it was a very simple answer to our critical situation.Again, thank you for everything!"

"My father had the most wonderful caregiver. We couldn t have been more pleased with the services. Staff was very attentive to the needs of my family and picked the perfect lady to stay with my father. Highly recommend this company. "

Posted by thelmaromeroon Aug 22 2013

"I just recently went through a very hard time in my life where I lost my mother to Alzheimer's. While she had it for quite some time, the last few years were the hardest. Her disease required me to be with her almost around the clock and this was so difficult to do because I was also managing a full time job on top of the normal duties of a wife. I did things on my own for a long time until I realized that I couldn't possibly continue with it all. I reached out to Home Instead Senior Care and from the very first conversation I was already feeling better. They assured me that their caregivers would assist in giving me my life back and also take care of my mother the way that she so deserved. I was so relieved to find out that they were absolutely true to their word. The team of caregivers that they sent out were wonderful. They were not only knowledgeable of Alzheimer's but they were all so very compassionate and respectful towards her. While I recently lost my mother and it's been difficult, Home Instead and their team were there for me and her until the very end. I cannot say enough good things about this company. If you are feeling at all like I was several years ago I urge you to give them a call. Even if you aren't ready for care now at least educate yourself on what they could do for you. It has been a blessing to have them in my life. "

Posted by youngrlindaon Feb 12 2013

"It was referred by a friend that we chose to have Home Instead Senior Care for my mom. I can't say enough great things about them. They are very responsive and very flexible. They can change their hours of service based on the needs of their clients.My mom's caregiver is very caring and sweet. She's always making sure she's taking her meds on time. We found a great match caregiver for her. I will recommend this provider to anyone. "

Posted by Caring802on Jul 24 2012



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