Scott Ehrsam, Home Instead Senior Care Tucson owner
Scott Ehrsam opened the doors of his Home Instead franchise in January 1996. At the time he was one of the first five or six owners to open an office. With the exception of the Founders of Home Instead, Paul and Lori Hogan, Scott remains as the longest tenured franchise owner in the network. “I was looking for a business opportunity where I could do “good” along with doing “well”.
Our primary purpose is ‘To bring honor to God by improving the lives of our clients, their families and our employees, period’. I have always fundamentally believed that if we treated people with exceptional service and a caring heart, we would be successful”. More than two decades later and thousands of clients served, Home Instead in Tucson has established itself as the premier provider of in-home care in the greater Tucson area and surrounding communities.
The Home Instead Senior Care - Tucson Team is a special blend of caring, intelligent and insightful people who are focused on providing the best quality care possible for your family needed. Take a look at the highly qualified, compassionate people involved in our Tucson team so that you can make a better decision about your loved one's future.
joined us in 2009 as a CAREGiver after several years as an independent business
owner in home services. Her acumen for
not only providing excellent care, but an innate ability to understand and
respond to client needs, became very apparent.
She further demonstrated her talent as a CARECounselor, mentoring and
supervising other CAREGivers. She went
on to be a Client Care Manager, managing the care and the client relationship
throughout the association. As Director
of Client Care, she lead the entire team of Client Care Managers and
CARECounselors in assuring excellent service to our clients and guidance and
support for our CAREGivers. Now Evie is
able to lend her leadership to the entire administrative staff. Evie’s passion for excellence shines through.
Emily decided to join our team as a CAREGiver after years of working as a machinist. When asked what piqued her interest in caregiving, she said, "I always enjoyed caring for others and missed the connection and relationships." Being a CAREGiver provider her with that connection she craved. Emily had a unique attentiveness with her clients and shined as a leader when working with others to provide a great experience. These attributes made Emily the perfect candidate to mentor and train our CAREGivers. Empowering a team of compassionate people focused on creating the best outcomes for our seniors with knowledge and expertise second to none. "I love to see the spark in someone's eye when they learn something new.' Emily said of her favorite thing about being our Training Coordinator.
After several years as a business owner, Belina chose to join us as she states, "I recognized the need to make a difference in the lives of others" Helping someone in their time of need gives me a feeling of appreciation." As a CAREGiver, Belinda truly made a difference in the lives of our clients. Her ability to connect and guide peers lead to becoming a mentor for other CAREGivers in the field. "Sharing knowledge, ensuring the success of each CAREGiver is an important role," Belinda said. As her confidence and skills grew, Belinda went on to the Client Coordinator position, where she works tirelessly to make the connection between the client and CAREGiver the most positive and enriching experience possible for both parties.
Janet began her journey with us in March of 2017 as a CAREGiver. Her compassion and ability to anticipate the needs of our clients were apparent as she received compliments and high praise from every client for which she cared. "I enjoy inspiring people to be as independent as possible and making them feel good." Says Janet. It became evident with Janet's background in customer service and capacity to handle stressful situations while remaining calm expressing empathy and respect; she would make a great addition to our admin team. Janet has been ensuring customer and CAREGiver satisfaction since January of 2018 as Staffing Coordinator. When asked what she loves most about her role, Janet stated, "Connecting with the CAREGivers and learning of their interests and client needs and preferences, to provide the best match and care possible."
After working in the service industry for a few years, Kristyn says, "I felt called to care for others, especially seniors." That's how she came to be a CAREGiver for our team. Kristyn's attention to detail and genial nature brought joy to our clients in her care. "Putting a smile on someone's face and livening up their day is the best part of my life. I feel good going home at the end of the day, knowing I provide care for those who need it." Kristyn explains. Her desire to help create the best possible relationship and ability to see connections made Kristyn a great candidate for the Staffing Coordinator role. When asked how she felt about her position as a Staffing Coordinator, Kristyn advised, "I get to feel the love shared between our clients and CAREGivers when the fit is just right. It is a privilege to provide the service and care we do, and I take to heart the responsibility to produce the best match for both our CAREGivers and clients."
We were thrilled when Tina joined us in January of 2014. Having spent
the most recent ten years of her career in a variety of positions in the
Continuing Care Community side of the senior care industry, Tina was
looking for an opportunity to not only be involved in allowing seniors
to age in place in the place they call home, but was looking for a
“home” herself. Having worked in a national corporate environment, she
was truly seeking something more personal. “Home Instead was exactly
what I was looking for”, states Tina. “It’s obvious that this is much
more than a job for everyone on staff. They truly care about their
clients and the other employees. I truly believe in this service, so
it’s easy for me to share my enthusiasm with the community”.
Becky comes to us with a great blend of professional experience. Not
only does Becky have a background in marketing, but she also has
experience in Social Work and patient advocation. Becky was seeking
an opportunity to represent a company that she felt not only confident
in, but proud of the level of quality of services offered. She also
wanted the chance to develop relationships within the community and feel
a sense of satisfaction knowing that the care offered had a profoundly
positive effect on the clientele and their families. Becky joined the
Home Instead Senior Care team in August of 2006. “We are so pleased to
have Becky. She is the perfect blend of enthusiasm and compassion,”
said Owner, Scott Ehrsam
Jen became a CAREGiver for Home Instead in June of 2007, after an
exceptional career in a variety of customer service positions. Jen
continued to prove her competence as a CARECounselor, Client Care
Coordinator and now as a Director of Client Care. She is extremely
intuitive about the needs of both clients and CAREGivers. The
CAREGivers truly appreciate her support and feed off of her enthusiasm.
“I love what I do!” Jen has often been heard saying. We love what she
DeAnna joined us in September 2013 as a CAREGiver. She came to us from a
unique circumstance, in that she had been using Home Instead Senior
Care in Joplin, MO to care for her mother after her father had been
tragically lost in the F5 tornado that devastated the town on 2011. She
threw her heart into caregiving and it quickly became clear that her
passion for helping others was second to none. She was elevated to
CARECounselor in early 2014 and we quickly added the responsibilities of
recruiting and retaining excellent CAREGivers like herself. “Her
enthusiasm for being a CAREGiver and for Home Instead is infectious”,
stated owner Scott Ehrsam. “She treats the other CAREGivers like family
and truly cares for their needs.” DeAnna is now overseeing the entire CAREGiver experience ensuring every CAREGiver feels valued, appreciated and rewarded for their compassionate work.
Judi came to us in the summer of 2009 from a Home Instead
Senior Care office in Hemet, California. Her experience in Hemet, along
with her innate administrative talent, makes her a key figure in
ensuring that the office is operating efficiently and effectively. Her
soothing tone and calm demeanor also makes her a fantastic Executive
Cindy was an exceptional CAREGiver from the time that she joined us in
November of 2004. She was also a foundational member of the group that
developed the CARECounselor program. Cindy served as a CARECounselor
for a couple of years offering her the opportunity to work more closely
with the office staff. It quickly became apparent that Cindy was gifted
with exceptional organizational skills and detail orientation. She has done a heroic job of bringing order to all
administrative functions surrounding the effort to find and keep the
very best CAREGivers. Currently Cindy is our Payroll Administrator.
During the 22 years that we have been in
business we have never been so well prepared to handle all of the
staffing requirements that arise outside of “normal” business hours.
Carole is on duty from the time the office staff leaves in the evening
until they return the following morning. Working along side Celeste, our
After Hour Client Care Coordinator, this dynamic duo is prepared to
handle whatever comes our way. Carole has an extensive background in
customer service in the insurance industry as well as working as a
caregiver prior to joining Home Instead in October 2009. We have a 24/7
business, and we are able to manage it better than anyone in our
industry thanks to Carole and Celeste.
Jo joined Home Instead as a CAREGiver in
January 2009. Like many of our CAREGivers, Jo had a wealth of
diverse experience prior to becoming a CAREGiver. In Jo’s case we
tapped into her office experience to assist us with maintaining records. Accuracy is of course a
top priority. Jo's infectious smile and warm, "Welcome Home," greeting when entering our office or answering the phone offers the best first impression.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.