Our Team

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​​​​​​​​​Care Team Tucson, AZ; quality care for seniors.​​

Caring is Personal to Us

​The need for in-home senior care services here in Tucson and the surrounding communities doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (520) 770-9943 to get help setting up home care for a family member.

We​ have come together as a group of dedica​ted professionals to deliver a home care team solution that meets your needs. We cover all types of care fro​m Alzheimer's care to Respite care. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.​

Checkout more about our CAREGivers and what services they can provide for your loved on in the Tucson, AZ area.

Our Owners​ 

​Scott and Kathy Ehrsam, RN, Home Instead Senior Care Tucson co-owners​ 

SCOTT KATHY PROFILE.jpg 

For mo​re than 19 years, Home Instead Senior Care in Tucson has grown and established itself as the leading non-medical provider for the Old Pueblo. Focused on the promise of peace of mind, Scott and Kathy have dedicated themselves to living out the mission of Home Instead - making it a personal experience that their wonderful clients can count on.​

Care Team Tucson, AZ​​

The Home Instead Senior Care - Tucson Team is a special blend of caring, intelligent and insightful people who are focused on providing the best quality care possible for your family needed. Take a look at the highly qualified, compassionate people involved in our Tucson team so that you can make a better decision about your loved one's future.

Evie Stamps – Executive Director

Evie Stamps – Executive Director

​Evie first joined us in 2009 as a CAREGiver after several years as an independent business owner in home services.  Her acumen for not only providing excellent care, but an innate ability to understand and respond to client needs, became very apparent.  She further demonstrated her talent as a CARECounselor, mentoring and supervising other CAREGivers.  She went on to be a Client Care Manager, managing the care and the client relationship throughout the association.  As Director of Client Care, she lead the entire team of Client Care Managers and CARECounselors in assuring excellent service to our clients and guidance and support for our CAREGivers.  Now Evie is able to lend her leadership to the entire administrative staff.  Evie’s passion for excellence shines through.


Tormay Newman - Director, CAREGiver Education & Training

Tormay Newman - Director, CAREGiver Education & Training

​Providing well-trained CAREGivers is crucial to the Home Instead Senior Care mission of offering superior client service. Tormay plays such a critical role in achieving this objective. She possesses a Masters degree in Education from the University of Arizona, as well as nearly thirty years of training and education experience. Prior to joining Home Instead Senior Care in 2005, Tormay had spent seven years at the Alzheimer's Association in Tucson, where she was the Regional Director of Programs and Services. "Our training curriculum is industry leading and second to none. Needless to say, we believe we have the single best person available to ensure that we have the best trained non-medical CAREGivers in Tucson," stated Scott.


Bonnie Martinez-Hatley - Staffing Manager

Bonnie Martinez-Hatley - Staffing Manager

Bonnie joined us in March of 2003.  At that time there was just two admin staff including her, and about 30-40 CAREGivers.  Now there are 17 admin staff and well over 200 CAREGivers. Bonnie is the backbone of what gives Home Instead Senior Care the ability to consistently exceed our client's expectations. Efficient scheduling, making perfect matches between clients and CAREGivers, and reacting quickly to staffing requests are what separates Home Instead Senior Care from other competing services. "We put ourselves into our client's shoes and we know these things are very important. It requires more effort, but it's often the difference between acceptable and exceptional. We strive to be exceptional," Bonnie proudly stated.


Tina Delgado - Community Relations Manager

Tina Delgado - Community Relations Manager

​We were thrilled when Tina joined us in January of 2014. Having spent the most recent ten years of her career in a variety of positions in the Continuing Care Community side of the senior care industry, Tina was looking for an opportunity to not only be involved in allowing seniors to age in place in the place they call home, but was looking for a “home” herself. Having worked in a national corporate environment, she was truly seeking something more personal. “Home Instead was exactly what I was looking for”, states Tina. “It’s obvious that this is much more than a job for everyone on staff. They truly care about their clients and the other employees. I truly believe in this service, so it’s easy for me to share my enthusiasm with the community”.


Nancy Barnwell - Ambassador of Apprecitation

Nancy Barnwell - Ambassador of Apprecitation
Nancy was a real coup for Home Instead Senior Care when she joined in July 2003.  “I had known Nancy almost as long as I have been in business and was thrilled to add her to our team” said Scott. "After eight years in homecare and hospice and the last five serving the Alzheimer's Association, Nancy is uniquely well suited for ensuring client satisfaction," he added. Nancy 's job is to "own" service quality from the initial meeting to set up services, to ongoing monitoring of client satisfaction. "I've known Scott and Home Instead Senior Care for years, in fact I even used Home Instead a few years ago to help with my aunt. It's very satisfying to work with an organization so dedicated to quality service", added Nancy.​

Becky Ratliff-Bosch - Client CARE Manager

Becky Ratliff-Bosch - Client CARE Manager

​Becky comes to us with a great blend of professional experience. Not only does Becky have a background in marketing, but she also has experience as a Social Worker and patient advocate. Becky was seeking an opportunity to represent a company that she felt not only confident in, but proud of the level of quality of services offered. She also wanted the chance to develop relationships within the community and feel a sense of satisfaction knowing that the care offered had a profoundly positive effect on the clientele and their families. Becky joined the Home Instead Senior Care team in August of 2006. “We are so pleased to have Becky. She is the perfect blend of enthusiasm and compassion,” said Owner, Scott Ehrsam


Jen Taylor - Client CARE Manager

Jen Taylor - Client CARE Manager

​Jen became a CAREGiver for Home Instead in June of 2007, after an exceptional career in a variety of customer service positions. Jen continued to prove her competence as a CARECounselor, Client Care Coordinator and now as a Client Care Manager. She is extremely intuitive about the needs of both clients and CAREGivers. The CAREGivers truly appreciate her support and feed off of her enthusiasm. “I love what I do!” Jen has often been heard saying. We love what she does too. 


DeAnna Mancini - Recruitment and Engagement Coordinator

DeAnna Mancini - Recruitment and Engagement Coordinator

​DeAnna joined us in September 2013 as a CAREGiver. She came to us from a unique circumstance, in that she had been using Home Instead Senior Care in Joplin, MO to care for her mother after her father had been tragically lost in the F5 tornado that devastated the town on 2011. She threw her heart into caregiving and it quickly became clear that her passion for helping others was second to none. She was elevated to CARECounselor in early 2014 and we quickly added the responsibilities of recruiting and retaining excellent CAREGivers like herself. “Her enthusiasm for being a CAREGiver and for Home Instead is infectious”, stated owner Scott Ehrsam. “She treats the other CAREGivers like family and truly cares for their needs.”


Judi Thompson - Executive Assistant

Judi Thompson - Executive Assistant

​We have the good fortune that the man Judi was marrying was relocating to Tucson. Judi came to us in the summer of 2009 from a Home Instead Senior Care office in Hemet, California. Her experience in Hemet, along with her innate administrative talent, makes her a key figure in ensuring that the office is operating efficiently and effectively. Her soothing tone and calm demeanor also makes her a fantastic Executive Assistant.


Kandace Ramer - Staffing Coordinator

Kandace Ramer - Staffing Coordinator

​Kandace proved herself an outstanding CAREGiver for Home Instead in September of 2011. Her steady hand in dealing with some very difficult client situations gave us great confidence in inviting her to join the office staff as a Staffing Assistant in September of 2012. Kandace is very organized and efficient, highly valued traits in coordinating the schedules of hundreds of clients and CAREGivers. That steady hand reveals itself almost daily in handling the urgent staffing issues we face every day. “Kandace brings a dry wit along with her calm demeanor which we’ve all come to appreciate. You can’t help but feel she’s ‘got it covered’, figuratively and literally”, said Scott Kandace was promoted to Staffing Coordinator in summer of 2014.


Cindy Heintz – Family Resource Specialist/Payroll

Cindy Heintz – Family Resource Specialist/Payroll

​Cindy was an exceptional CAREGiver from the time that she joined us in November of 2004. She was also a foundational member of the group that developed the CARECounselor program. Cindy served as a CARECounselor for a couple of years offering her the opportunity to work more closely with the office staff. It quickly became apparent that Cindy was gifted with exceptional organizational skills and detail orientation. She made the switch to full time Recruiting and Retention Assistant in the fall of 2010 and has done a heroic job of bringing order to all administrative functions surrounding the effort to find and keep the very best CAREGivers.


Carol Irizarry-Pierce – After Hour and Weekend Staffing Supervisor

Carol Irizarry-Pierce – After Hour and Weekend Staffing Supervisor

During the 16 years that we have been in business we have never been so well prepared to handle all of the staffing requirements that arise outside of “normal” business hours. Carole is on duty from the time the office staff leaves in the evening until they return the following morning. Working along side Becky, our After Hour Client Care Coordinator, this dynamic duo is prepared to handle whatever comes our way. Carole has an extensive background in customer service in the insurance industry as well as working as a caregiver prior to joining Home Instead in October 2009. We have a 24/7 business, and we are able to manage it better than anyone in our industry thanks to Carole and Becky.​


Joanne Baird – Payroll Assistant

Joanne Baird – Payroll Assistant

​Joanne joined Home Instead as a CAREGiver in January 2009. Like many of our CAREGivers, Joanne had a wealth of diverse experience prior to becoming a CAREGiver. In Joanne’s case we tapped into her office experience to assist us with processing payroll which consists of gathering the hours reported daily by our more than 200 CAREGivers serving our nearly 200 clients. Accuracy is of course a top priority. Joanne’s experience in the office as well as being a CAREGiver is a great asset in this regard. Joanne still provides care to a client she has served for a couple of years. “Those special relationships are just too difficult to walk away from. I’m fortunate to be able to keep that and help in the office as well,” stated Joanne. ​


Emily Greenleaf – CARECounselor

Emily Greenleaf – CARECounselor

​Emily joined Home Instead as a CAREGiver in November of 2013.  She exhibited all of the attributes we seek in great CAREGivers right from the beginning.  She is highly dependable, reliable, compassionate, caring and very thorough.  She represented Home Instead so well, we wanted her to pass on her wisdom and approach to caregiving with the other CAREGivers, so we promoted her to CARECounselor in mid-2014.  She does such a great job supporting, educating and connecting with CAREGivers.  She sets a fine example to emulate.  CAREGivers feel very confident and competent with Emily by their side.


Marlo Simons – CARECounselor

Marlo Simons – CARECounselor

Marlo became a CARECounselor in early 2012. Marolo's calm and steady demeanor is a great asset as she deals with the myriad of situations our CAREGivers face on a daily basis. She is such a great combination of passion for serving others, compassion for our clients, and professional caregiving that she represents an ideal model for our CAREGivers. “Making sure our CAREGivers are well prepared for their clients and making them feel connected and appreciated really energizes me every day”, said Marlo. Owner Scott stated, ”Marlo embodies everything we wish our CAREGivers to emulate. She is a terrific addition to the team. “Having ‘been there, done that’, Marlo adds a richness to CAREGiver support that you simply can’t get from a book”.


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