Home Instead Senior Care Network Honored by Canadian Franchise Association

Gold Award of Excellence winner in Mature/Established category

TORONTO, APRIL 16, 2012 – The Home Instead Senior Care® network was recently recognized as the 2012 Canadian Franchise Association (CFA) (www.cfa.ca) winner of the Gold Award of Excellence in Franchising in the Mature/Established category, which is for franchise systems in business for 11 years or more. The award was presented in Niagara Falls, Ontario at the CFA National Convention. The Home Instead Senior Care network provides companionship and home care services for seniors in their own homes and in seniors' care facilities, and has 30 locations across Canada from Halifax to Victoria.

Considered the pinnacle of franchise achievement in Canada, CFA Awards of Excellence in Franchising are given annually to franchise systems that have demonstrated the strongest, most mutually-rewarding relationships with their franchisees, based on the results of a comprehensive survey of franchisors and their franchisees administered by third-party research firm InfoFeedback.

This year, 54 CFA member franchise systems participated in the survey, marking the highest number of entrants in CFA history. Winning franchise systems demonstrated a dedication to superior franchisee relations, teamwork, and communication.

"This is a great honour for the Home Instead Senior Care franchise network," said Jeff Huber, President and Chief Operating Officer of Home Instead, Inc.. "We cherish the partnerships we have with our franchise owners which enable us to be leaders not only in the senior home care business, but in the franchise industry as a whole," he said.

About the Canadian Franchise Association (CFA)

With over 500 corporate members nation-wide, representing many of Canada's best-known brands, the Canadian Franchise Association is the national voice for franchising in Canada and works with all levels of government to ensure the development of industry-made solutions. CFA promotes excellence in franchising and educates Canadians about franchising, specific franchise opportunities and proper due diligence through its many events, programs and publications. For more information, visit www.cfa.ca.

About Home Instead Senior Care in Canada

In Canada, there are 30 independently owned and operated Home Instead Senior Care franchise offices. There are 19 in Ontario – 11 in the Greater Toronto Area, as well as in Barrie, Ottawa, Peterborough, Sudbury, London, Windsor, Waterloo and Kingston. Five are in B.C. – Kelowna, Port Coquitlam, Vancouver, Victoria and White Rock. There are also locations in Winnipeg, Saskatoon, Calgary, Edmonton, Halifax and Charlottetown. Services include Alzheimer's and personal care, companionship, meal preparation, medication reminders, light housekeeping, and incidental transportation for errands and shopping. A local Home Instead Senior Care office's services are available at home or in care facilities from a few hours per week up to 24 hours a day, seven days a week.

Founded in 1994 in Omaha, Nebraska by Lori and Paul Hogan, the Home Instead Senior Care® franchise network is the world's largest provider of non-medical in-home care services for seniors, with nearly 1,000 independently owned and operated franchises providing more than 50 million hours of care throughout the United States, Canada and 14 additional countries around the world. At Home Instead Senior Care, it's relationship before task, while continuing to provide superior quality service that enhances the lives of seniors everywhere.