Debra Nichols - Franchise Owner
Debbie opened her Home Instead Senior Care office in April 2005. Debbie manages the day to day operation of the business which includes many administrative employees and amazing CAREGivers for our clients. Our office is a very busy place and if we are not all working together as a tight team, it would not run as efficiently as it does. Daily our goal is to make sure that each and every one of our clients receives the best possible home care. Sometimes that means getting groceries for a client before a storm, sometimes it means taking them to a doctor’s appointment, sometimes it’s helping them take a shower and get dressed while they are recovering from a surgery or other health illness. Each of our clients has individual needs and our goal is to make sure we fulfill them.
Home Instead Senior Care, Attleboro is a family business. Debbie’s niece, Holly Geribo, has been working at Home Instead Senior Care since it opened as our Client Service Coordinator. Her daughter, Ashley Nichols, joined in 2009 as our Business Manager after graduating from college. Debbie loves animals and resides in North Dighton with her family and dogs, Ella, Ranger, and Bandit. In the future, Debbie hopes to get a puppy trained as a pet therapy dog to visit her clients!
Pat Hamel- Recruitment and Retention Coordinator
Pat joined our staff in January 2011 as our Recruitment & Retention Coordinator. Pat has extensive experience working in the field of human resources and we are very happy to have her at Home Instead Senior Care. Pat’s primary responsibility is to hire the best possible CAREGiving staff to service our clients as our business continues to grow.
Holly Geribo - Service Coordinator
Holly starting working for Home Instead in April 2005, when the office first opened. Holly is not only our service coordinator but she is also Debbie Nichols’ niece. Holly grew up in Easton and lived in several states while her husband, Derek, was in the Army. Holly now lives in Norton with her husband and their two beautiful daughters, Kayla and Kassandra. She graduated from Endicott College and spent many years providing direct care to individuals with disabilities. Holly is definitely the "go to" person in the office. Holly says, “This is a great fit for me. I enjoy talking to potential clients and their families. I am glad to let them know how we can help them and also provide other community resources. I also match our wonderful CAREGivers with our clients. This is not something we do quickly. Everyone is unique and the matchup is very important.” Holly loves cooking and sewing as well as spending time with her two dogs- a Yorkie named Pebbles and a Cocker Spaniel named Judge.
Erin Morrison - Staff and Training Coordinator
Erin has worked for Home Instead Senior Care for over 5 years. Erin grew up in North Attleboro and still resides there with her son, Trevor and her fiancé, Robert. Erin started out at Home Instead Senior Care as a CAREGiver. Although she says she has been a caregiver for most of her life. She has taken care of family and friends. She is always looking to help in any way she can. She also worked as a Certified Nursing Assistant, but she felt like she didn’t have enough time to really get to know the clients which is why she came to work for Home Instead Senior Care. Erin’s primary responsibility is to coordinate and schedule our CAREGivers and clients. Erin has the great ability to listen to client needs and find the perfect CAREGiver to match those needs. She understands the needs of the CAREGivers as well since she herself was a CAREGiver. She also schedules our CAREGivers for various training programs. Erin enjoys movies, fishing and camping. She also likes spending time with her family.
Mary Louise Champagne - Director of Community Relations
Mary Louise joined our staff in August of 2008. Her primary job is to educate the community about the services that Home Instead Senior Care provides to seniors. Many families are not aware that our services exist. Mary Louise calls on hospitals, rehabilitation facilities, home health companies, hospice companies, and many other medical or senior related organizations.
Mary Louise resides in Attleboro with her son, Robbie and daughter, Emma Lillian. Mary Louise has been a wonderful addition to our staff.
Ashley Nichols - Business Manager
Ashley Nichols started working at Home Instead Senior Care in January 2010. Ashley graduated from Johnson and Wales University. She now resides in Taunton. Ashley is our Business Manager. She is also the daughter of franchise owner, Debbie Nichols. Ashley works in accounts receivables and accounts payable. She also assists our Human Resource department. Ashley maintains all of our social media and web marketing. Ashley says, “I feel that my ability to pay close attention to detail helps me a lot in this position. I’m also glad to be part of not only a growing company but a company that helps people, especially seniors who can be forgotten sometimes. In the past I traveled and volunteered in South America and I always have had a need to help people.” Ashley enjoys cooking, shopping, traveling and playing with her cat, Paige.
Diane Palmer- Administrative Assistant
Diane Palmer joined our team in June 2012. Diane grew up in North Attleboro but now lives in Attleboro with her husband. She has three children and six grandchildren. She has always worked in an office setting. Diane is responsible for handling our day to day incoming phone calls as well as providing administrative support to all staff members. “I am excited to be part of a team that helps make a positive impact on the lives of our seniors.” Diane has cared for family members in the past with chronic illnesses and currently helps her daughter with her grandson who is disabled. She likes to go boating, hiking and baking cookies with her grandchildren.
Debra Flanagan- Client Care Coordinator
We would like to welcome Debra Flanagan as our new Client Care Coordinator. Debra is really excited about her position at Home Instead Senior Care. Debra grew up in Foxborough. Debra went to Toccoa Falls College in Georgia and then lived in Florida. While in Florida she managed a 55 plus Resident Owned Retirement Community. Then she came back to this area where she worked as an Administrative Support Specialist. Debra meets with potential clients and their families, conducts introductions to new clients, and oversees our quality control by visiting clients frequently to make sure they are receiving the services they need and making changes, as necessary, to their care plans. "Working for Home Instead Senior Care is very rewarding knowing that the goal is to help families maintain their loved one’s independent lifestyles.” Debra is very active in her local church where she is on the greeting, hospitality and outreach team. She also likes walking, biking and a spontaneous weekend away.
Lynn Richards- Community Service Representative
Lynn Richards started with Home Instead Senior Care in April 2013 as our Community Service Representative. Lynn calls on local organizations providing information about our services. She is also engaged in the community doing health fairs and giving presentations at area churches, organizations and businesses. Lynn resides in Taunton with her husband and family. We are really excited to have Lynn joining our team!
Nanci Ferguson- CAREGiver Trainer
Nanci started at Home Instead Senior Care as a CAREGiver. She now trains our current CAREGivers on many topics. She is a certified nursing assistant. She covers many topics in her training classes including safety when working with seniors, building a relationships with seniors and what tasks to do while you are working in a senior's home. Nanci is a wonderful teacher and a great listener. She really connects with the CAREGivers. Nanci is from Rhode Island and currently resides in Fall River, MA. She is a great asset to our team!
Alice Briere, R.N.
Alice joined Home Instead Senior Care in January 2012. Alice has an extensive background in cardiac care as well as home care. Her primary role at Home Instead is an educator to our caregivers. She teaches a monthly training class on Alzheimer's and Dementia. Alice also assists with quality assurance visits to clients. Alice is a great resource for us. She currently resides in Attleboro.