Rob and Shelley Brown - Franchise Owners
In 1995, Rob graduated Cum Laude from Tennessee Tech University with a Bachelors degree in Business Administration. He also holds a CPA certificate of which he specialized in the health care field. Shelley, as well, received a Bachelors degree in Sociology from Tennessee Technological University and a Masters degree from Middle Tennessee State University. Shelley is a Certified Gerontologist. In September 2004, the Home Instead Senior Care franchise was established for the Upper Cumberland. Rob runs the day to day operations of the Cookeville and Crossville offices. In addition to Shelley's many duties, she facilitates the specialized training for Home Instead Senior Care's Alzheimer program and currently teaches Sociology, Aging Studies, and Race and Ethics at TTU.
Rob and Shelley have been married since 1998 and have two precious boys-Dylan and Austin.
Rob and Shelley believe it is a privilege to be a part of someone's life and play a role in assisting them in remaining independent. They want to insure successful aging and a quality of life for our aging Americans today and in the future.
Renee Maynard - General Manager
Renee has been with Home Instead Senior Care since March of 2006. She was a CAREGiver for a year before taking an office position as Recruitment and Retention Coordinator. She was then promoted to Service Coordinator, Office Manager, and now her role is General Manager for the Cookeville and Crossville operations. She was born and raised in Cookeville, but now resides in Baxter. She has four children.
Renee is passionate about helping seniors maintain their independence. With Renee's promotion to General Manager, she oversees the operations of the Cookeville and Crossville offices. Some of her duties include managing the CAREGivers, arranging schedules, and ensuring compatiblity between the clients and their CAREGivers. All these duties help assure the families that their loved ones are being taken care of around the clock. When Renee thinks of Home Instead Senior Care, she thinks Caring, Compassionate, Loyal, and Trustworthy. Renee has a strong desire to give back to seniors as they have given to others all their lives. She loves that she is helping people to stay in their homes as long as possible.
Elizabeth McDonald - Staff Coordinator
Elizabeth is from Baxter, TN and she has a son named Kolton. She is a certified LPN and has been with Home Instead Senior Care since 2006. She was a CAREGiver for two years, received her Alzheimer's Training certification, and then was promoted to an office position as Recruitment and Rentention Coordinator. She is now Staffing Coordinator, and her duties include managing the CAREGivers, arranging schedules, and ensuring compatiblity between the clients and their CAREGivers.
Elizabeth strives to provide the best CAREGivers to the local seniors in the Upper Cumberland so that those seniors are able to stay in their homes longer. She loves the personal interaction with the CAREGivers, learning their personalities, and informing them of their responsibilities to the clients of Home Instead Senior Care. She believes Home Instead Senior Care is a resource for the community, and is happy to be a part of that.
Rachel Smith - Client Care Coordinator
Rachel is a Cookeville, TN native and a graduate of the nursing program at Tennessee Tech University. She has worked as a CAREGiver with Home Instead Senior Care and was recently hired as Client Care Coordinator. Rachel is happy about the opportunity to work with Home Instead Senior Care clients, their families, and their CAREGivers to ensure the highest quality of service is provided.
One of Rachel’s many roles as the Client Care Coordinator is to focus on the individual needs of families and clients by developing tailored Care Plans to ensure their satisfaction, safety, and independence. Throughout a family's relationship with Home Instead Senior Care, Rachel monitors those Care Plans through quality assurance visits and regular communication with family members and their loved ones.
Amanda Pryor - Recruitment and Retention Coordinator
Amanda began her journey with the Home Instead Senior Care team in January of 2011 as a CAREGiver. She was initially promoted to Administrative Assistant, but has now been been given the responsiblities of Recruitment and Retention Coordinator. Her responsibilities at this position are to screen and hire only the best CAREGivers, as well, as training and orientation responsiblities. She was born in Sparta, TN and still lives there today with her husband and son, Corbin.
Amanda is excited and proud to be able to help ensure excellent care to the seniors in the Upper Cumberland community.
Kori Edgington - Community Service Representative
Kori is an East Tennessee native who moved to Cookeville to attend Tennessee Technological University. She received a Marketing Degree in December of 2010 after which she started a position at the Herald Citizen. She worked at the Herald Citizen for almost two years before joining the Home Instead Senior Care Family. Kori is happily married to her husband Drew, a Cookeville native, and they have one son, Tucker.
Kori started her career with Home Instead Senior Care in February of 2013. She serves as the Community Service Representative for Home Instead Senior Care. She plans to use her Marketing background to educate the community on the variety of services and support that Home Instead Senior Care has to offer to families across the Upper Cumberland.
Sara Bilyeu - Staff Coordinator
Sara began her journey with the Home Instead Senior Care team in June of 2013 as a CAREGiver. She quickly impressed us with her caring and vibrant personality; so much so, that she has been promoted to Administrative Assistant, so that we could enjoy her presence even more. Sara is now our Staff Coordinator, and her duties include managing the CAREGivers, arranging schedules, and ensuring compatibility between the clients and their CAREGivers.
Sara really enjoys interactions with seniors and their families. She says that she is “very blessed to go home at night knowing I have helped someone!” In her spare time, she enjoys anything outdoors, spending time with her family and friends, and Alabama football (Roll Tide Roll!). Sara also teaches “Children in Action” at Bangham Heights Baptist Church.