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Home Instead Senior Care
Berks County

I want to thank you so much for your attention to detail and let you know how very much we appreciate the flexibility of your staff. Every caregiver you have sent our way has been especially wonderful, professional and most of all caring. We find the caregivers easy to work with and enjoy their company as much as my mom does.

 

— Elizabeth

Call us today at 610-372-2500
HomeInstead.com > zzFranSite - 554 - Berks County > About Us > Our Team

Our Team

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It All Started With Family

. . . To us it's personal
It was JoAnn Speicher, Frank Speicher and Jennifer Moyer's own experience caring for JoAnn's mother that brought them to the Home Instead Senior Care solution.  In 2003, JoAnn's mother needed help to remain independent in her home.  The family had many questions, but no source for answers . . .what to do?  Well, the journey took the family through many turns and false starts.   There seemed to be no informational resource available to guide the journey.  Then, they heard about Home Instead Senior Care.  In partnership with a local Home Instead Senior Care office, the family received the perfect answer to their needs.  More importantly, JoAnn's mother met her life goals of remaining independent and in her home.  Realizing that there were other families like theirs that needed help to keep their loved ones safely living at home, they began devoting themselves to making quality home care available throughout Berks County in 2004.  It’s what they know and love, and their services allow them to make a real difference to the community.  "Making a quality difference in the lives of others. . ."   Yes,  to us it's personal!

Caring Is What We Do. . .Your Team in Action!

The goal has always been to provide the highest-quality care in the industry, and our team shares the  vision of being your trusted partner in care. We have a  real commitment to caring for seniors and our entire team derives personal satisfaction by responding to the critical needs of seniors and their families.  We are ready to respond to your needs and your choices with information, resources and a dedicated caring team.

Our CAREGiversSM Are at the Heart of It All

Our CAREGivers are residents of the local area who are carefully screened, fully bonded and insured. Each takes part in our exclusive multi-phase training and we place a high priority on matching our CAREGivers with our clients to help develop a bond that will foster independence, promote well being and support the senior’s needs with respect and dignity.

Our Guiding Principles
We embrace the following core values
 demonstrated by our commitment to seniors:
To honor God in all we do.
To treat each other with dignity and respect.
To encourage growth in ourselves and others.
To build value in our service to others.

Jennifer (Jen) Moyer, Owner

Jennifer (Jen) Moyer, Owner

Jen is dedicated to quality of care for the Seniors of Berks County.  As an owner of the company, Jen works tirelessly on behalf of clients.  Jen oversees the day-to-day operations of the company.  Jen provides free assessments to clients and believes in providing information to seniors and their families allows them to make educated choices regarding their care.  "Seniors and their family members have a right to know how to meet their specific needs.  Home Instead Senior Care is a resource to meet their needs.  How can you make wise choices without great information?   I want to get the information into your hands, so YOU can make the choices for yourself and your loved ones."  You may email her at:  jennifer.moyer@homeinstead.com
JoAnn Speicher, Owner

JoAnn Speicher, Owner

JoAnn's heart is for the people.  JoAnn wanted to "Make a quality difference in the lives of others."  JoAnn saw first hand the value of caring relationships when her mother needed care.   As she watched the caring relationship grow between her mother and the Home Instead CAREGiver, she became convinced that she wanted to be a part of this mission of love. She wanted all Seniors to know the joy she and her mother experienced.  So, along with Jen and her husband Frank, they began this incredible journey.  You may email her at:  joann.speicher@homeinstead.com
Frank Speicher, Owner

Frank Speicher, Owner

Frank Speicher provides business management expertise to Home Instead Senior Care.  In the early years of HISC, Frank provided frontline care giving services to clients.  Together, JoAnn, Jen, and Frank work to provide excellence in care.
Donna E. Irons-Zimmerman

Donna E. Irons-Zimmerman, Office Manager, Public Relations

Donna E. Irons-Zimmerman joined Home Instead Senior Care in November, 2011 as the Office Manager and Public Relations contact. Donna joins the team with more than 25 years experience in communications outreach and grass-roots stakeholder development. On a personal level, Donna brings with her the shared experiences of caring for elder parents. She shares the Home Instead Senior Care commitment to quality care and support of Berks County Seniors and a passion for serving those in need. Contact Donna at donna.zimmerman@homeinstead.com.

Cathy Ramer, Client Care Coordinator

Cathy began her journey with Home Instead Senior Care as a CAREGiver, also.  Cathy has over 30 years experience with rehabilitation as a nursing assistant and a manager for specialized transportation.  Cathy meets with clients, assesses the environment and service needs and assists CAREGivers in understanding the duties required to meet the needs of each client through the Client Introduction program.  Cathy monitors services through our Quality Assurance program.  Every client deserves individualized care and Cathy is proud to coordinate this excellent care through her care management program. You may email her at:
 cathy.ramer@homeinstead.com

Barbara Reeser-Russell, Community Service Representative

At Home Instead Senior Care, we believe that we have an obligation to serve not only our clients, but the community.  Home Instead Senior Care actively participates in service organizations and service projects.  Barbara coordinates these projects like our "Be A Santa To a Senior" program. Barbara also provides educational programs for agencies, clubs, and churches.  These programs provide valuable information about issues and concerns of seniors and family care givers.  Barbara has first-hand knowledge of senior care since she, too, began life at Home Instead Senior Care as a CAREGiver.  If you would like to contact Barb regarding an educational seminar, you may email her at:  b.reeser@homeinstead.com

Karen Guers, RN

Although Home Instead Senior Care is a non-medical agency, Berks County retains a top-notch professional nurse to provide consultative services for our company. 

Jeanette Magerman, Administrative Assistant

Jeanette is the cheerful voice you hear when you call our office.  Jeanette also provides logistical support for events, such as our CAREGiver training programs, annual Memorial Service, and mass informational mailings.  Jeanette is the living example of our dedication to quality at all levels within our company.