History of Home Instead Senior Care of Chicago
Home Instead Senior Care of Chicago was established with one purpose in mind—to provide trusted, compassionate non-medical care to seniors in our great city. As the nation’s premier senior home care organization, Home Instead provides the training, resources and expertise to ensure each of our three Chicago offices are equipped to help families find effective solutions to their senior homecare needs.
History of the Chicago Downtown Office
Dr. Sam and Carla Robinson opened the Downtown office in 2004 and serve the Near West and South Side areas of Chicago. Sam and Carla witnessed the challenges of providing care for their aging great-grandmother, who lived part of each year with each of her three children in three different cities until she could no longer travel. When she became a permanent resident at her daughter’s home, over time the challenges of constant care resulted in caregiver burnout.
It was this experience that caused Sam and Carla to research senior home care service providers in Chicago to seek out the help needed to restore quality of life for all family members. Their inability to find any source of quality service prompted them to open the Chicago Downtown office for Home Instead. Their experience enables them to understand the needs of families needed senior home care and to tailor the right services for each situation.
History of the Chicago Northside Office
Susan Phelan opened the Chicago Northside office for Home Instead in 2004. Through personal reflection and outside counsel, she made the decision to leave a corporate job and look for a career opportunity involving greater service and compassion to others.
When Susan learned about Home Instead, she immediately recognized the immense value the organization provides to the seniors they serve, to their adult children looking for guidance and direction and to the CAREGivers seeking meaningful work.
Susan and her Chicago Northside team understand that while their focus is on serving a particular elder, their work equally involves service to the extended family of caregivers. Few of us have the experience or physical and emotional strength to deal with our parents aging on our own. The Home Instead team is available to provide the support and resources needed to find effective solutions.
History of the Chicago Gold Coast Office
Jackie & Michael Melinger became franchise owners with Home Instead Senior Care in 2001. Both graduated from the University of Illinois in Champaign. Their experience includes health care management, human resources, customer service, and quality control. Jackie served as an Illinois Licensed Nursing Home Administrator, holds a Master's Degree in Human Resources from Chicago's Loyola University, and oversees staffing and bookkeeping. Michael oversees client services, and overall administration of the company. and is currently serving a 2nd 3 year appointment on the Illinois Department of Public Health's Home Health Advisory Board. Additionally, Michael spent 7 years on the Board of Directors of the Illinois Chapter of the National Private Duty Association, and serves on the Skokie Health Department's IPLAN Committee.
Jackie & Michael also volunteer regularly in various community causes and activities, including nursing home pet therapy, Alzheimer’s support group facilitation, Parent Teacher Association, Youth Athletic Coaching, and the North Shore Senior Center Escorted Transportation Service.
All three neighborhood offices of Home Instead Senior Care of Chicago make it easy to get started with a complimentary initial consultation. Please call your local Chicago office today:
- Chicago Downtown, Near West & South Side: 312.348.7238
- Chicago North Side & Midway Area: 773.784.4024
- Chicago Gold Coast/Lincoln Park/NW Side/O'Hare Area: 773.463.3500
We look forward to working with you soon!
