Lisa & Ed Ganem
Click here to view Lisa Ganem on LinkedIn.
Lisa and Ed Ganem opened their Home Instead Senior Care offices of Seacoast and Southern New Hampshire in 2002 after experiences in their personal life lead them to understand the many challenges that families face. Lisa's aging grandparents and the loss of family members, including the death of her father at an early age, prompted her to leave her career in finance. During this same time, they took in Ed's mother during her last years of life, as she alternated visits with Ed's siblings, to ensure she could remain at home and enjoy her children and grandchildren. Soon after these experiences, they realized their goal was to offer other families support by giving them the choice to allow their loved ones to age at home, wherever they may reside, with dignity and independence.
As a powerful, cohesive team, Lisa and Ed oversee day-to day operations, company standards and the overall management of their Home Instead Senior Care franchises. Their business acumen paired with their desire to promote a better quality of life for seniors allows them to successfully demonstrate their passion for serving the community. Ed works to ensure a personal level of service as he gets to know each new client and most often goes above and beyond the call of duty as he looks after the well-being of every client. While, Lisa works to get involved in the community as she serves on the Board of Service Link since 2005 and the Board of FOSI (Friends of Service Link), as Treasurer. Lisa graduated from the University of Massachusetts Lowell with a Bachelor's of Science in Finance. Ed graduated from University of Massachusetts Boston with a Bachelor's of Science in Criminal Justice.
Prior to Home Instead Senior Care, Lisa worked for many years as CFO for Harvard Translation, Boston Mass., followed by managing a 22 person financial consulting team for Managed Ops, Bedford, NH. She ended her corporate career as General Manager of North America for Exact Software based in Holland. During this same time, Ed worked in many capacities--spending most of his time forming a medical device manufacturing company with his brother but made a career change to join Lisa in her commitment to Home Instead Senior Care.
Director of Operations
Born and raised in New Hampshire, Jen has been committed to serving the needs of seniors for almost a decade. She is a University of New Hampshire graduate and is an active member of the Portsmouth community. Jen came to Home Instead Senior Care in April 2007 after gaining a wealth of knowledge from the healthcare industry as a social worker in skilled rehab facilities. She has also served as the Director of Community Relations at a local senior living community. As the Director of Operations, Jen oversees the daily performance of the office, ensuring the highest level of customer service and quality care.
Director of Business Development
Click here to view Carey Fitzgerald on LinkedIn.
Carey joined Home Instead Senior Care in July 2009 as Community Liaison. In August 2010, she became Marketing Manager. In her current role, she works to balance her internal and external responsibilities: managing Home Instead's local web presence and public relations initiatives as well as acting at a bridge between the office and community we serve. Her goal is to maintain strong relationships with New Hampshire health care providers, rehabilitation facilities, independent and assisted living communities as well as others whose patients and residents can benefit from our assistance. Carey is proud to communicate our unique approach to the seniors in our community who are searching for the best solution to age in place.
Originally from Old Saybrook, Conn., she currently resides in Portsmouth, N.H. She received a bachelor’s degree in business administration of Bryant University, Smithfield, R.I., USA. Her hobbies include traveling, reading, skiing and running.
Clinicial Care Educator
Kim has actively enjoyed and respected seniors since an early age. Visiting with the ladies in her grandmothers rest home became the beginning of her desire to become a nurse. Kim graduated from Concord Hospital School of Nursing in 1980 and worked as an RN for 12 years. Changing direction, she home educated her two daughters, at which time her senior father- in-law also came to live with her family. In 2005, Kim began as a CAREGiver for Home Instead Senior Care, joining the office staff as Quality Assurance Manager in 2007. Kim provides the Personal Care Training Education and assists with new client care manager with on-going support of our clients and caregivers.
Recruitment & Retention Coordinator
Becky is Recruitment and Retention Coordinator for Home Instead Senior Care, joining the team in June 2011. In her current role, she is responsible for maintaining strong relationships with our CAREGivers. She offers exceptional organizational skills which she has gained through her diverse work experience. Becky is responsible for all aspects of the hiring process. She understands that each client has individual needs and works to find the right CAREGiver match. Her main objective is to select CAREGivers who are reliable, compassionate and have a genuine interest in the quality of life of seniors in our community. She continues to be excited to be involved with a company that provides such a beneficial service to families, allowing seniors to stay at home.
Prior to working for Home Instead Senior Care, Becky worked for 8 years in finance as an Accounts Receivable Representative and Distribution Manager for a funding company specializing in the temporary staffing industry. She received a Bachelor’s Degree in English from the University of Maine, Orono, Maine.
Becky is a current resident of Dover, N.H. Her hobbies include running, hiking, traveling and spending time with her Jack Russell Terrier, Harvey.
Client Care Manager
Celie Harris is Client Care Manager with Home Instead Senior Care of Seacoast & Southern New Hampshire since being hired in February 2014. In her new role, Celie is excited to work closely with our clients and caregivers, helping them solve their daily challenges.
Prior to her current role, she spent the previous five years works for Exeter Health Resources working as Operations Manager for a multiple of physician practices. She is currently working to complete her Master’s in Business Administration from the University of New Hampshire. She graduated Summa Cum Laude with a Bachelor’s of Science in Health Management and Policy from the University of New Hampshire.
Her hometown is Durham, NH but she currently resides in Portsmouth, NH. When she is not working, she is sailing and boating in the Great Bay, running local road races and enjoying four-season outdoor adventures with her friends and family. She is a member of Voices from the Heart, a women’s chorus in downtown Portsmouth and a Steward for Smuttynose Island (Isles of Shoals).
Emily Fontaine is staff coordinator with Home Instead Senior Care of Seacoast & Southern New Hampshire since July 2012. In her current role, she is excited to work with clients and caregivers to provide solutions to their scheduling and service needs.
Prior to her current role, she was employed by Starbucks Coffee Company for 5 years. She received a liberal arts degree from Life Pacific College, San Dimas, California. She is currently working to complete her second degree in creative writing and philosophy at Southern New Hampshire University.
She currently resides in Dover, NH with her husband, Matthew. When she is not writing she enjoys spending time with their dog and two cats.
Community Relations Manager
Olivia joined Home Instead Senior Care in February 2013 as our Community Liaison. She is excited to support both our Client Care/Quality Assurance Department as well as our Marketing/Community Relations efforts. She will act as a liaison to the community, our clients and CAREGivers. She looks forward to using her background in social work and community outreach to enhance Home Instead Senior Care’s mission—enabling seniors to live healthy, happy independent lives at home, wherever that may be. In March 2014, she was promoted to Community Relations Manager--handling even further community responsibilities.
She joins our team after spending 5 years as the Community Outreach Coordinator for a small local non-profit based in Portsmouth, NH. She graduated magna cum laude from Connecticut College, New London, CT. She has her Bachelors of Arts in Psychology and Human Development with a focus in life span development and senior studies. Olivia is a 2010 graduate of Leadership Seacoast. She lives in Kittery Point, Maine with her husband and two cats.