 Lisa & Ed Ganem Co-Owners
lisaganem@homeinstead.com
Click here to view Lisa Ganem on LinkedIn.
Lisa and Ed Ganem opened their Home Instead Senior Care offices of Seacoast and Southern New Hampshire in 2002 after experiences in their personal life lead them to understand the many challenges that families face. Lisa's aging grandparents and the loss of family members, including the death of her father at an early age, prompted her to leave her career in finance. During this same time, they took in Ed's mother during her last years of life, as she alternated visits with Ed's siblings, to ensure she could remain at home and enjoy her children and grandchildren. Soon after these experiences, they realized their goal was to offer other families support by giving them the choice to allow their loved ones to age at home, wherever they may reside, with dignity and independence.
As a powerful, cohesive team, Lisa and Ed oversee day-to day operations, company standards and the overall management of their Home Instead Senior Care franchises. Their business acumen paired with their desire to promote a better quality of life for seniors allows them to successfully demonstrate their passion for serving the community. Ed works to ensure a personal level of service as he gets to know each new client and most often goes above and beyond the call of duty as he looks after the well-being of every client. While, Lisa works to get involved in the community as she serves on the Board of Service Link since 2005 and the Board of FOSI (Friends of Service Link), as Treasurer. Lisa graduated from the University of Massachusetts Lowell with a Bachelor's of Science in Finance. Ed graduated from University of Massachusetts Boston with a Bachelor's of Science in Criminal Justice.
Prior to Home Instead Senior Care, Lisa worked for many years as CFO for Harvard Translation, Boston Mass., followed by managing a 22 person financial consulting team for Managed Ops, Bedford, NH. She ended her corporate career as General Manager of North America for Exact Software based in Holland. During this same time, Ed worked in many capacities--spending most of his time forming a medical device manufacturing company with his brother but made a career change to join Lisa in her commitment to Home Instead Senior Care.   Jennifer Martin Director of Operations
jenmartin@homeinstead.com
Born and raised in New Hampshire, Jen has been committed to serving the needs of seniors for almost a decade. She is a University of New Hampshire graduate and is an active member of the Portsmouth community. Jen came to Home Instead Senior Care in April 2007 after gaining a wealth of knowledge from the healthcare industry as a social worker in skilled rehab facilities. She has also served as the Director of Community Relations at a local senior living community. As the Director of Operations, Jen oversees the daily performance of the office, ensuring the highest level of customer service and quality care.   Amy McBride Human Resources Manager
amymcbride@homeinstead.com
Amy holds a bachelor's degree in Liberal Arts from the University of Massachusetts Dartmouth, and has been with Home Instead Senior Care since September 2007. She offers exceptional organizational skills which she has gained through her diverse work experience. Her thorough nature aids her in maintaining all state required documents for our files as well as payroll & billing processes. Amy is responsible for all aspects of the hiring process. She understands that each client has individual needs and works to find the right CAREGiver match. Her main objective is to select CAREGivers who are reliable, compassionate and have a genuine interest in the quality of life of seniors in our community.   Kim MacLennan Quality Assurance Manager/Client Care Manager
kimmaclennan@homeinstead.com
Kim has actively enjoyed and respected seniors since an early age. Visiting with the ladies in her grandmothers rest home became the beginning of her desire to become a nurse. Kim graduated from Concord Hospital School of Nursing in 1980 and worked as an RN for 12 years. Changing direction, she home educated her two daughters, at which time her senior father- in-law also came to live with her family. In 2005, Kim began as a CAREGiver for Home Instead Senior Care, joining the office staff as Quality Assurance Manager in 2007. Kim provides the Personal Care Training Education and oversees daily caregiver performance for personal care clients. Quality Assurance home visits and on site caregiver evaluations, along with daily support for caregivers, ensures high standards of caregiver competence and active client participation.   Erin MacLennan Lead Operations Coordinator
erinmaclennan@homeinstead.com
Erin is Lead Operations Coordinator of Home Instead Senior Care of Seacoast & Southern New Hampshire. Joining our team in June 2010, she has provided innovative strategies for handling caregiver and client schedules. She maintains strong relationship with our client-base of over 100, ensuring that their needs are being met. She is the editor of our monthly CAREGiver newsletter, providing our CAREGivers with helpful tips and company updates!
Prior to Home Instead Senior Care, she worked for many years in retail, ending her career as a Banana Republic store manager. She is a current resident of Portsmouth, NH.   Becky Parsons Operations Coordinator
beckyparsons@homeinstead.com
Becky is Operations Coordinator for Home Instead Senior Care, joining the team in June 2011. In her current role, she is responsible for maintaining strong relationships with clients and CAREGivers to ensure that Home Instead Senior Care delivers quality and reliable service to its clients. As Becky enters her new role she is excited to be involved with a company that provides such a beneficial service to families, allowing seniors to stay at home.
Prior to working for Home Instead Senior Care, Becky worked for 8 years in finance as an Accounts Receivable Representative and Distribution Manager for a funding company specializing in the temporary staffing industry.She received a Bachelor’s Degree in English from the University of Maine, Orono, Maine.
Becky is a current resident of Dover, N.H. Her hobbies include running, hiking, traveling and spending time with her Jack Russell Terrier, Harvey.   Carey Fitzgerald Marketing Manager
careyfitzgerald@homeinstead.com
Click here to view Carey Fitzgerald on LinkedIn.
Carey joined Home Instead Senior Care in July 2009 as Community Liaison. In August 2010, she became Marketing Manager. In her current role, she works to balance her internal and external responsibilities: managing Home Instead's local web presence and public relations initiatives as well as acting at a bridge between the office and community we serve. Her goal is to maintain strong relationships with New Hampshire health care providers, rehabilitation facilities, independent and assisted living communities as well as others whose patients and residents can benefit from our assistance. Carey is proud to communicate our unique approach to the seniors in our community who are searching for the best solution to age in place.
Originally from Old Saybrook, Conn., she currently resides in Portsmouth, N.H. She received a bachelor’s degree in business administration of Bryant University, Smithfield, R.I., USA. Her hobbies include traveling, reading, skiing and running.   Julie Stone Business Development Director
juliestone@homeinstead.com
Click here to view Julie Stone on LinkedIn.
Julie joined the Home Instead team in June 2011 as Business Development Director.
Julie brings with her over 15 years of professional experience in behavioral health, providing counseling and case management to adults with mental health issues. She earned her Master’s Degree in Social Work from the University of New Hampshire in 2000 and since that time has worked in the field of geriatrics. Julie has worked as the Executive Director of Compass Care, non-profit, serving seniors and their families through programs such as an adult medical day program and health and wellness clinics. Additionally, she has worked as Account Executive for a hospice organization, Administrator of an assisted living facility and Program Manager for ServiceLink.
Ms. Stone currently serves on the Seacoast “Seniors Count” Committee and has been involved in the New Hampshire Elder Abuse Advisory Council, Seacoast Hospice Ethics Council, New Hampshire Legislative Committee for Long Term Care Rates and was a guest speaker at the National Conference for Alliance of Information and Referral Systems.
  Antoinette Tow Administrative Assistant
Antoinette(Toni) is administrative assistant for Home Instead Senior Care of Seacoast and Southern NH. Joining our team in June 2010, she has been become the voice of our office. She answers most phone calls and manages them with ease. Toni assists with client billing and payroll while managing our client and caregiver files.
Toni was born and raised in Portsmouth, NH. She spent many years as a hair stylist and cosmetologist while raising two children--who are now grown. She currently resides in North Hampton, NH.
Julie Mueck Administrative AssistantKate Gabriel Weekend Supervisor
Kate joined the Home Instead Senior Care team in early 2008 as a Staff Coordinator. In early 2009, she transitioned into the marketing department where she spent a year and a half working as Community Liaison and Marketing Manager. In August 2010, she re-entered operations, as Operations Coordinator. In June 2011, transitioned yet again to Weekend Supervisor. In her new role, she will bring with her years of experience managing our caregivers and clients. Charlene Flanders Weekend Supervisor
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