Ann Vigeant, CAREGiver Services Director
Ann joined the company in August, 2005 and tells us she’s blessed to be able to work with such wonderful people who are Home Instead CAREGivers. We know our CAREGivers feel the same way towards her. A former CAREGiver herself, Ann understands the challenges and rewards of CAREGiving. In addition to supervising client care, scheduling, and HR functions, Ann directly manages the "CAREGiver Experience," which seeks to nurture a community of caring professionals who are dedicated to creating outstanding relationships with the older adults they serve.   Debra Hackett, Client Care Manager
Debra is the first contact for seniors and their families seeking Home Instead services and directly manages many of Home Instead’s more challenging accounts. After a long, successful career in sales, marketing, and customer service that took her around the country and world, Debra turned to something dearer to her heart: eldercare. When she returned to her native Maine, Debra knew she found her calling when she joined Home Instead in March, 2010. Fannie Hirst, Quality Assurance Coordinator
A former CAREGiver of the Year award winner, Fannie’s role has her working closely with CAREGivers and Clients to facilitate the creation of outstanding relationships between them, which is initiated by a personal introduction of CAREGiver to Client and is followed-up by regular quality assurance calls and visits. In her spare time, Fannie continues her lifelong passion of photography - her Biddeford business specializes in portraiture of young and old. Teri Lapointe, Staffing Coordinator
Teri tells us she’s "coated with butter," as nothing seems to faze her! A must-have trait for a staffing coordinator, The Saco resident made the transition into the office in the Fall, 2007, after providing care for a former client. Said the former client’s son when informed of Teri’s new position: "Dad got outstanding care from Teri – you couldn’t have picked a better person for your office." Kerry Betts, Facility Partner Administrator
In her role in facilitating Home Instead’s on-site presence in area facilities, staff, residents, and residents’ families appreciate Kerry’s welcoming smile, abundance of patience, and quiet confidence. Kerry tells us she feels privileged to be part of a great team of people who are sincerely dedicated to making the "Home Instead" experience successful for all. Alisha Petrucci, Weekend Staff Coordinator
Alisha is a talented young woman who is working as both a CAREGiver and the weekend on-call representative while she completes her education to become a professional social worker. We know she’ll be successful in that career, as she performs her CAREGiving and administrative positions with maturity, responsibility, common sense, patience, and creativity. Kathryn Forcier, LPN, Trainer
With Ginny, Kathryn co-manages Home Instead’s training and loves the opportunity to share her knowledge and experiences with our enthusiastic CAREGivers. Kathryn’s nearly 40 years of nursing experience; ten years of experience providing in-home care to her elderly in-laws; and ongoing CAREGiving assignments make her an ideal resource for our CAREGivers. Karen Ferrande, Sales and Marketing Coordinator Karen has made a career of environmental consulting, marketing, and graphic design, but when the opportunity arose to work with seniors, she knew she had found her calling: “it wasn’t about what I can share with them, but what they can teach me.” Karen delights in being an integral part of a team where compassion and personal commitment is shared by all. Kathy Emmons, Recruitment and Retention Coordinator Kathy grew up in Kennebunkport, Maine and moved all the way to Kennebunk, where she has lived all her married life, nearby to her three grown children and seven grandchildren. A well-known former business owner, Kathy is a Rotarian and is actively involved in many groups in the community. |
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