Dr. Stephen Lunde - Co-Owner of Home Instead Senior Care Franchise
The establishment of a Home Instead Senior Care franchise in Northeast Arkansas began as a dream from my wife. She has always been involved in senior care as her mother has now lived in our house for over twenty years. Linda saw a need for a business that provides non-medical support services so that seniors may remain at home for longer periods of time. I retired from an active Ob/Gyn practice so that I could have the pleasure of working with my wife.
I am a board certified physician that practiced Obstetrics and Gynecology for over twenty years in Jonesboro. I didn't totally stay away from medicine as I am now employed by the state of Arkansas in the Health Department. I deliver prenatal care to women that have no "payer base" two days a week. I also devote free time to the local church health clinic. I have found that being a physician has been a big help in this business. I am frequently asked by families to go to the house of a client to make a sight visit. Because of my training I can evaluate the client and contact the appropriate family member should treatment be necessary. I am also able to assist families and clients negotiate the medical network.
My major responsibility at Home Instead Senior Care is marketing and assisting in the day to day management of our business. I am no happier than when i am out in the community discussing Home Instead Senior Care.
Linda and I have two children. Our oldest son, Matthew, is a lawyer in Jonesboro. Our youngest son, Adam, works at the local glass factory in the maintenance department. We have been blessed to not only have the boys and their wives here in town, but we also have three grandchildren. Adam has two boys, Aiden age 2 and Asher age 6 weeks. Matthew ha one daughter Elizabeth that will be 2 in late June. I have come to be called Grampy by the kids and the grandkids.
In my spare time I enjoy playing golf, reading, playing the piano, and most of all being with the grandkids. I shoot in the low 80's and have been fortunate to have four holes in one. My latest venture is to return to college at Arkansas State University. We are both taking courses as we are of the age that we don't have to pay tuition. THrough the sociology department classes are offered that will give the student a certificate on aging. I thought that this would be beneficial in our business and I am taking the Sociology of Aging and Death and Dying. I can assure you that things have changed dramatically since I was last in school.
My goal and passion got this business is to be known as the leader in non-medical care in the Northeast Arkansas region. We have assembled a marvelous staff that is totally dedicated to our clients and their families. All of the staff has personal experience with the care for loved one. We truly believe in and live the slogan- It's a passion for us and not a job.
Linda Lunde - Owner
Linda Lunde is co-owner of Home Instead Senior Care. She and her husband Dr. Stephen Lunde have lived in Jonesboro for 30 years. She attended the University of Alabama in Tuscaloosa, Alabama where she had a double major in Chemistry and Biology and a double minor in math and English. She was accepted to the University of Alabama medical school but decided to go into research. She worked in that field for 8 years before the birth of their two children. She has always been very involved with children and the elderly. When her Mom was 69 she came to live with them and was with them for 22 years. She had severe rheumatoid arthritis and at the age of 84 developed alzheimers disease. Mrs. Griffin passed away July 20, 2010. This experience caregiving for those years inspired her, along with her husband, to start Home Instead Senior Care in 2003. She loves seniors and is involved in the senior ministry at First Baptist church. She considers her work at Home Instead Senior Care a ministry to both caregivers and clients.
Judy Davis - Office Manager
I came to Home Instead five years ago after 25 years in the Emergency Medical Field as a Paramedic. I also worked as an assistant administrator of a nursing home. Currently I oversee day to day operations and assist in hiring and client care. I do phone intakes and try to find out as much as possible about each client and family and their needs before we do a home visit.
I live in Harrisburg and have been married for 40 years to my high school sweetheart. We have four children and twelve grandchildren. I am very blessed to have all of my family living close to me so I can spend lots of time with them.
I grew up with my parents who were older and my mother lived with my husband and me for fifteen years before she passed away. I am very familiar wit the decisions that have to be made when grown up children become the "parents" of their parents. I only hope that by calling us at Home Instead we can make it a little easier and give some options and peace of mind to anyone who wants to try to keep their elderly loved ones at home. I know from experience that as difficult as it can be, some of the sweetest times I have had with my mother were at home in her last years.
At Home Instead we are dedicated to making a difference in the lives of seniors by adding a personal touch, not only to our clients, but to their families and our CAREGivers. We offer in house training, mentoring programs and opportunities for our CAREGivers to continue to grow and learn. Out staff is always willing to listen to the concerns and ideas of our CAREGivers.
I love working at Home Instead and look forward to our continuing growth and being a part of making the lives of seniors brighter. "To us...It's Personal"
Melanie Bolden-CRT Coordinator
I have been working with the Elderly for the past 20 years. I started out as a CNA working in a nursing home when I was 16. Over the years I have worked in all facets of Senior Care including home health, an Alzheimer’s and Dementia treatment facility, End Care, nursing home care, and as a CAREGiver for Home Instead. I also worked in the emergency medical field as an EMT.
I live in Jonesboro with my four children ages 8-17. Outside of work I am an active member of the Jonesboro Business and Professional Women as well as the Northeast Arkansas Autism Association.
Here at Home Instead I take care of Compliance, Retention, and Training, as well as assist in the hiring of new CAREGivers. I am the advocate for the CAREGivers and work diligently to make sure that they are happy with their careers. In the last two years since I have been in this position, I have started a CAREGiver mentoring program, full onsite training and follow up program, started our CAREGiver Café where they can come and have a place to relax as well as get CEU’s, and maintain the franchise website and Facebook page as well as any IT situations that come along.
I am so blessed to be able to have a job where I feel I can make a difference. Seniors deserve dignity, respect, and to be able to live out their days knowing that someone cares about their wants and needs. Here at Home Instead we put the “Personal” in personal care and know that our CAREGivers are making a difference each day in someone’s life.
Mary Whitlock - Staffing Coordinator
Before I came to Home Instead as a CAREGiver in March 2010, I was a family CAREGiver. I took care of my mother for 8 years and my father in law after his health declined.
I am orignally from Lousianna and my husband Todd and I moved to Arkansas 21 years ago. We live in Monette with our daughter Janna who is a senior at Buffalo Island High School.
I started working in the office as the Staffing Coordinator in September 2010. I had recieved experience in an office setting working for MJB Production Company for almost 5 years.
The thing I love best about working for Home Instead is making sure our clients are taken care of. By being able to staff our clients, I know without a doubt that the right person for the job is alway on hand. Because to me, Its Personal.
Martha Mills-Accounting Executive
I started working for Home Instead Senior Care in January 2010 as Billing and Accounting Coordinator. Prior to working here I worked as a supervisor in a factory for many years, in billing for Emerson Ambulance, and a court clerk in Poinsett County for 9 years.
I live in Harrisburg with my husband Larry who is Sheriff for Poinsett County and our four legged child Chaunu. We have 5 grandchildren.
Sarah Akin - Customer Service Rep
I currently handle client quality assurance visits…..by visiting at random clients at their home to make sure our caregivers are doing what they want and need. Any recommendations / comments are discussed with management to insure the best quality care both for the client and the caregiver. I also visit many of them on their birthdays and for special needs.. Birthday cards are sent to those not visited or out of the Jonesboro area.
Our clients are set up thru State- funded programs, such as Elders Choice (a State financial), Veterans program, and Long Term Health Care insurance policies……all of these , as well as Private pay clients require information to be sent into different agencies for approval. I assist in preparing these forms and following up with respective agencies for approval.
Periodic caregiving meetings are also held at our Caregiving Training offices. I assist in preparing foods and caregiving programs for the group. We most recently had a series of programs concerning Alzheimer's.
Getting the word out in the community is also one of the duties I enjoy the most. I visit with nurses and facilities in the area giving out brochures, and Holiday goodies. I also visit clients when hospitalized or in rehabilitation centers. There have also been recent exhibits in the community that I assist With……Operation Medicine Cabinet (collecting expired medications from seniors), Young at Heart Expo (discussing Home Instead’s services) and the
HGM Tradeshow , as well as private meetings with businesses and organizations.
Being in corporate sales for over thirty (30) years gave me the experience and expertise to be a “public face” for Home Instead. I had moved away from Jonesboro for several years, but when I moved back , after my husband’s death, I ran into Dr. Lunde at a tradeshow…..they were needing marketing personnel, so it was a great match!
One of my children and 2 of my grandchildren are here in Jonesboro. I enjoy spending time with them and visiting my daughter and her son in Eureka Springs when possible. I am also very involved with the Jonesboro and Arkansas BPW (Business & Professional Women) .
I appreciate working at Home Instead and enjoy being a part of the office staff and the Lunde’s. We all have had personal experiences with “taking care” of friends, family, and relate with various work- related positions……It’s a passion for us all, not just a job!