Home Instead Senior Care
West Chester

Prior to purchasing Home Instead Senior Care in West Chester with Phil McFadden in April 2007, Amy started her career there as a CAREGiver.  She soon began sharing her time between CAREGiving and assisting in the office.  Rapid growth necessitated the need for Amy to focus on office functions including scheduling, recruiting/retention, and payroll.  Amy soon became the Manager of Staff Operations for the West Chester office which is still her main focus as an owner. 

Amy’s professional background includes management positions as a travel agent; as well as, ownership/partnership in Crossroads Consignment and Mary Wilson’s Luncheonette, both formerly located in Malvern, PA.  She attended the University of Delaware concentrating her studies on sociology and health services and is a graduate of Immaculata University with a degree in Human Performance Management.

Amy was born and raised in Chester County.  Her family’s county roots date back to the early 1800s.  She embraces the opportunity to continually provide top quality service to our county’s senior citizens.

Prior to purchasing Home Instead Senior Care in West Chester, PA with Amy Herkins in 2007, Phil managed the Home Instead Senior Care office in Trooper, PA and managed field operations in the West Chester office. 

Before joining Home Instead Senior Care in 2003 Phil was an on-air personality at WCOJ a local radio station in West Chester where he anchored and reported on Chester County news.  Phil started working at the age of 12 as a coat check boy at his uncle’s restaurant, The Marshalton Inn and worked in the restaurant business through high school, college and beyond.  This work experience is where Phil believes he developed an understanding for customer service, a key component to the success of Home Instead Senior Care.

He has a pre-med degree from West Chester University and is a graduate of Bishop Shanahan as well as St. Joseph’s in Downingtown. Phil and his wife Niki McFadden celebrated the birth of their first child, a son, Chase Christian this past December. 

As a lifetime native of Chester County he enjoys giving back to the community through the Greater West Chester Area Sunrise Rotary Club where he chairs the Community Service Committee.

Peg has been a member of the Home Instead Senior Care organization since 2004. She has worked in various positions before settling into her current role in the Quality Assurance Department. She loves the daily opportunity to talk with our clients, their families, and our CAREGivers.

Peg resides in Chester County with her husband of 26 years, their five children, and their dog Zack.

Bill was born and raised on a dairy farm in Delaware County, attended and graduated from West Chester University. Among other things Bill taught English and coached baseball, as well as teaching couples how to dance on a nightly basis.

Bill’s favorite things include family, golf, dance, and of course the work he does for Home Instead Senior Care. As one of our Community Service Representatives, Bill spends his time meeting with families and potential clients to discuss their needs and what care they would like to see their loved ones receive.

Janet has been with Home Instead Senior care since August 2009. Prior to joining our team, Janet had a career as a special events consultant. Janet attended and graduated from the University of Pennsylvania with a Bachelors of Art.

Having cared for both of her parents in their later years, Janet understands the true value of Home Instead Senior Care and the positive difference it’s service provides to clients and their families.

Kara joined our office in December of 2009 as our Community Service Representative/ Marketing Representative. As a May 2009 graduate of Shippensburg University, Kara earned her degree in Public Relations and Marketing.

Born and raised in West Chester, she is familiar with Chester County and it’s many resources, and is very excited to be able to put that knowledge to good use as a member of the Home Instead Senior Care family.

Dancing since the age of four, Kara was a member of the Chester County Dance Company. She performed both locally and regionally, participated in competitions, and taught several styles of dance to children and teens.

In Kara’s spare time, she continues to take dance classes, is involved in community fund raising.

Raised in Myrtle Beach, South Carolina, Emily moved to West Chester to attend West Chester University.  After graduating with a Bachelor’s degree in Psychology, she started at Home Instead Senior Care as a part-time CAREGiver.

In addition to working at Home Instead Senior Care, Emily’s experience began as an instructor working with disabled adults. Her caring ways make everyone feel at ease.

Her favorite things are books and movies. She loves the ocean and wishes she still lived near one. However, she truly loves living in West Chester and is excited to work with our clients, their families and our CAREGivers.

Gina was born and raised in Chester County and graduated from Rosement College.  Prior to joining out team, she worked in the financial services industry for twenty-one years, managing accounts, generating revenue, and expanding relationships within the industry. 

She possesses strong skills in assessing customer needs.  She also holds an undying commitment in creating long-term, beneficial partnerships. 

She is adept at forging solid relationships with clients, caregivers and the Home Instead Team.