Jeanie Crowe, Client Care Coordinator Jeanie has been a Key Player since December 2002.
As an award winning CAREGiver herself (2002 Central Region CAREGiver of the YEAR) she knows the importance of achieving the highest level of client services and satisfaction.
She accomplishes this by thoroughly understanding the needs of our clients being responsive to their changing needs and knowing the attributes, skills and personalities of each of our CAREGivers. Penny Kinney, Moline Office Manager Penny has been a Key Player since February 2006 serving as Recruitment & Retention Coordinator for both our Bettendorf and Moline locations. Her ability to carefully select our CAREGivers and to support and encourage them has been a major reason for our trusted reputation.
As Moline Office Manager she oversees our Illinois Quad Cities clients and CAREGivers, as well as field employment and service inquiries.
Shelley Scheckel, Service Coordinator Shelley has been a Key Player since October 2009 as Service/Staffing Coordinator.
In her role she is responsible for client and CAREGiver schedule and the daily scheduling additions, changes and adjustments. She is also part of the selection process in making a compatible match of CAREGiver and client. Janet Mau, Human Resources Employment Coordinator Janet has been a Key Player since August of 2010.
Janet is a well respected member in the Quad Cities with professionals helping seniors. Her passion for meeting the needs of seniors and their caregivers makes her the right person to lead our CAREGiver Experience. Debbie Elliott, Associate HR Coordinator, Community Relations Debbie has been a Key Player since July of 2009.
Her degree in education and past experience at a leading Sylvan Learning Center makes her the ideal person to direct our "CAREGiver Leadership" program to take ordinary people and become extraordinary CAREGivers.
Debbie's tenure in Community Relations at a local senior living community has earned the respect of her peers as an ethical, trusted senior care professional, and has consistently made our office one of the top fundraisers for the Walk to End Alzheimer's. She also directs our annual Be A Santa to a Senior program delivering gifts to 2000 needy seniors each year. Pam Thompson, RN Pam has been a Key Player since February of 2011. As a Registered Nurse, she will provide periodic oversight of client care, as well as CAREGIVER education and training. Pam will also be the point of contact for families keeping them up-to-date on their parent(s). Amanda Schaffer, Staff Coordinator Amanda has been a Key Player since August 2011.
In her role as Staff Coordinator she assists the Shelley in the day-to-day scheduling of our clients and CAREGivers.
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