Home Instead Senior Care
Lexington

In-Home Care for Seniors

The Home Instead Senior Care® network of locally owned and operated franchises is one of the most trusted networks of home care worldwide. An innovator in eldercare since 1994, Home Instead Senior Care is dedicated exclusively to helping seniors stay in their homes as they age.

Home Care You Can Trust

Home Instead Senior Care franchise owners, administrators and CAREGivers^SM all share a passion for improving the quality of life for seniors and families in their communities. Here in your community, we offer a range of non-medical services that can be customized to your needs so you’ll get exactly the help you need. Our CAREGivers are area residents who are kind, compassionate and truly enjoy working with seniors. They are professionals, extensively trained in elder care, and all are screened, insured and bonded.

Home Instead, Inc. demonstrates commitment to quality care through our proprietary PEAQ program – Pursuing Excellence by Advancing Quality. In fact, we commissioned J.D. Power and Associates to routinely survey CAREGivers and clients to ensure consistent delivery of high-quality service.

In Your Neighborhood

At Home Instead Senior Care of Lexington, we work diligently to meet your needs and more; we strive to exceed them. Although our Lexington home care team is part of an international company — which gives us a world of experience and resources to draw on — our home care team is a local business offering friendly, responsive care right in your neighborhood.  We provide thousands of hours of senior home care services annually to seniors in their homes, in assisted-living facilities and even in nursing homes. In situations when a client has aging-related medical needs beyond our home care capabilities, we refer them to our close partners in the local health care industry.

Why We Are Different

1. High Quality Caregivers - Highly selective caregiver screening and recruitment (only about 40% of applicants hired).
2. Trained Caregivers - Extensive caregiver training after initial orientation including Alzheimer's/dementia care.
3. Quality Assurance Program - Periodic visits to clients by QA Staff to assure client satisfaction and caregiver compatibility.
4. Professional Administrative Staff - Efficient, professional, responsive and friendly, compassionate client services staff.
5. Guaranteed Caregiver/Client Compatibility - Significant focus on achieving client/caregiver compatibility
6. Caregiver/Client Introductions - Face-to-face caregiver to client introduction by Quality Assurance Staff when services are initiated.
7. Drug Testing - Initial employment and on-going random drug testing of caregivers.
8. Quality Monitoring - On-going quality survey through J.D. Power and Associates.
9. Excellent Reputation - Only non-medical home care provider recognized by and participating in Tufts Health Plan's and Harvard Pilgrim Health Plan's member services programs. Ask about us at your local senior center.

We invite you to compare us with others you might consider. 

When you cannot be there, we are!

The Home Instead Senior Care Lexington office provides compassionate, reliable home care services for older adults and disabled individuals throughout the following communities:

• Arlington
• Belmont
• Lexington
• Medford
• Woburn
• Winchester