Home Instead Senior Care
Roanoke

Michelle has overseen the entire operation of Home Instead Senior Care in Roanoke and Lynchburg since 2009. Together with her talented staff, she works tirelessly to ensure that Home Instead clients receive the best possible care with every CAREGiver visit. Michelle truly has a servant’s heart, and a real passion for helping our clients and their families.

Kim has been with Home Instead Senior Care since 2009. As the Human Resources Manager, Kim is also responsible for the hiring, training and supervision of our CAREGiver staff. “I love working for Home Instead Senior Care because I truly feel like we really make a difference everyday!”

Scott has been with Home Instead for since 2005. He manages the marketing department and his responsibilities include working with area medical professionals, retirement communities, businesses, and organizations to help provide extraordinary care and resources to seniors in our communities. “I’m passionate about working with seniors, and on a personal note, I love movies, cars, and a good book.”

Lois has been with Home Instead Senior Care since 2009 and in the senior industry in the since 2004. She is passionate about working with senior adults and their families, and dedicated to making sure all of our clients have a positive experience with us. “I love the many facets of my job, but my favorite part is visiting with our clients and spending quality time with them. I look forward to constantly improving how we can make someone's day a little brighter.

As a Quality Assurance Coordinator, Bonnie gets to help both our CAREGivers and our clients have a positive experience. She started with Home Instead Senior Care in 2009 in Pittsburgh, Pennsylvania, but in 2012 she made Roanoke, Virginia her home. “It's very rewarding providing care, understanding and solutions to those in need. I feel lucky to be able to continue my affiliation with this remarkable company
 

Brenda joined our Home Instead Senior Care team in 2005. Today as the Community Relations Director, Brenda helps keep our clients, families and our community updated through our website, social media and newsletters. She also facilitates family support groups, teaches Family Education classes and coordinates our community events. “I love Home Instead Senior Care and our mission. Finding the best care for your loved one can be a difficult task and one that is oftentimes unfamiliar and overwhelming. I enjoy educating our community about the various resources available to them; I'm here to help you in any way that I can.”

Mary’s role within our company is to ensure the compliance with the Virginia Department of Health regulations, to supervise our personal care CAREGivers, and be a resource person for clients, families and our office team. She has held this important responsibility with the company since 2004. “My job is different from day to day, which makes it challenging and interesting.”

Bette has been in home health care industry for over a decade. She came to Home Instead Senior Care in 2012, and in her capacity as a Personal Care Coordinator, she oversees the provision of personal care to our clients that need such services. She also has three adult sons and is a dog breeder. “My love for seniors is one of the joys of my life.”

As Service Director, it’s Lorraine’s job to oversee the matching of clients and CAREGivers together to make sure that everyone is delighted with the care being provided. This job takes a very special skill set, and Lorraine fits the bill. She has been with our team since 2008. “When not helping our seniors and their families, I love crafts and my dogs and spending time with my daughter and grandson!”

Stephanie coordinates Client and CAREGivers schedules and matches the right caregivers with the right clients. She joined our team 2007. “The thing I love the most about my job is knowing that I am helping the seniors in my community be able to stay in their homes. In my free time I enjoy spending time with my 4 children, going to their games and school events.”

Lenda assists the General Manager in her day to day activities. She oversees the billing department and filing Long Term Care insurance claims. “I am blessed to be a part of this team, staff and CAREGivers, who admire and love our seniors.”

Sandy has been with Home Instead Senior Care since 2007. Today, she conducts the training for all of our CAREGivers, including our Alzheimer’s and Dementia classes. Sandy does a wonderful job preparing our CAREGivers for all the challenges they may face in caring for our clients. “I believe the relationship built between the CAREGiver and the client is what makes Home Instead Senior Care a special place to be.”

Lisa joined the Home Instead team in 2010 as a CAREGiver. Today as the Recruitment and Retention Coordinator, Lisa conducts interviews and completes all the pre-hire screening requirements of potential CAREGivers. Lisa finds the best and most qualified CAREGivers to care for our clients. “I love what I do because I can make a difference and help the seniors in my community.”