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Home Instead Senior Care
Pismo Beach/San Luis Obispo

Dear Carol,  


Managing the care and assuring the happiness of aging family members is one of the most trying passages in life. Our family dreaded these years only to find that Home Instead and its staff provided truly exceptional care. You have done so with compassion and a level of professionalism that has given us great comfort.  Your efforts to find caregivers on short notice to cover odd hours for lengthy periods of time have been much appreciated. Our mother smiles when your staff is present - surely powerful testimony to their kindness and the level of engagement they've encouraged. Their skill managing medical emergencies has been conservative and flawless. We could not be more pleased with the service you've provided and can only hope our kids are able to arrange equivalent ones when we need them.

Sincerely yours,

David Grubbs (Service in Nipomo)
2535 East Palo Alto Ave
Fresno, CA      93710
559-299-1677

 

 

Call us today at 805-773-3744
HomeInstead.com > zzFranSite - 345 - Pismo Beach and San Luis Obispo > About Us > Our Team

Our Team

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Your local Home Instead Senior Care franchise office staff members possess a heartfelt desire to work with seniors in their own communities. It's the reason why they were chosen to serve seniors and their families right here in San Luis Obispo County.

Not only are our team members great at their jobs, they are among the kindest and most caring people that you could ever hope to deal with.

Whether you're ready for help, or if you're just looking for some information for the future, our caring staff is on call to quickly answer your questions and accommodate your senior personal care service needs. Give us a call and find out for yourself just how much this great team can help you or your loved ones.

 

 


Tiffany Alcantara

Tiffany is the President and CFO of Home Instead Senior Care and holds the position of Operations Manager. She has been with the company since 2001. She handles the financial processes such as payroll, accounts payable, accounts receivable, annual budgeting and business planning including advertising, as well as growth and development. Tiffany also makes sure that the team is aware of the current trends and regulations of in home care to assure that Home Instead Senior Care is setting the standard. She also manages our state approved Injury and Illness Prevention Program and assures that our Staff and CAREGivers provide quality customer service at all times. Tiffany has completed courses on Managing and Financing Independent Business. 

Tiffany enjoys spending time with her family, friends, and the family pets; Lucky, a golden Labrador and the two cats; Max and Caridwen. Tiffany is an avid reader, and especially enjoys historical fiction, medical texts and home improvement.

Tiffany has over 16 years experience working with seniors and the developmentally disabled and joined our team in December 2001.


Carol Lynn Rose

Carol opened Home Instead Senior Care in June of 2001.Carol is the Vice President and Secretary for the company and has the position of Client Care Coordinator. In this role she goes out into the community and meets potential clients and educates them on the services that Home Instead Senior Care offers and ensures that our services meet the needs of future clients. Carol visits the homes of potential clients and provides them with a plan of care, free of charge. She uses this assessment as a tool to help the family and the client figure out exactly what the clients needs and goals are. She also provides quality assurance visits for existing clients to make sure that they are satisfied with their current service and to assure that the needs and goals are being met. Carol is currently a sub chair board member for the Life Steps Foundation Linkages Program, a respite program for family care givers.

Carol enjoys spending time with friends and family and loves to spend time creating one of a kind pottery art and is a Certified Massage Practitioner. Carol has over 11 years experience working with senior citizens and their needs.  Carol lives in Pismo Beach.


Laura Bartley

Laura joined Home Instead Senior Care in January 2005.  Laura is the Recruitment and Retention Coordinator; she is responsible for finding high quality candidates to become our CAREGivers, thoroughly screening them, and training even the most experienced people to become extraordinary CAREGivers and take excellent care of our clients. Laura's position requires a large amount of data entry, paperwork and documentation.

If you are interested in becoming a CAREGiver, give Laura a call - but remember, she has very high standards and only hires the absolute best!

Laura enjoys reading and loves playing card games.  She also enjoys getting together with family.  Laura has studied in crisis intervention, cultural diversity and counseling. She currently resides in Arroyo Grande with her Husband and her Son.


Heather Willden

Heather has been a part of the local Home Instead team since 2002. She has held the positions of CAREGiver, administrative assitant, and on-call representative. She was promoted to Service Coordinator In January of 2011. Heather handles all client and CAREGiver schedules as well as payroll and billing data entry as well as many other miscellaneous duties throughout the day.
Heather says that she "most enjoys connecting with the clients and their families, lending a sympathetic ear, talking with them and helping them by assigning a compatible CAREGiver. When our Clients call us with positive feedback is when I feel most successful"

Theresa

" I truly enjoy being a CAREGiver because I know that I am helping those in need. I want someone to care for me when I need it, the way I have being doing for so many years."
 
Theresa started working with us in January of 2004. She is experienced with all levels of care and is fun to be around. She is great at engaging clients and making them feel like family. Theresa has provided over 10,700 hours of care.
 

Veda

I derive much satisfaction from sharing time with the elderly, making them happy and not so alone. I like to encourage them to tell me stories about their life.
 
Veda retired from her career as a registered nurse in 1992. She began working with us in 2003 and since then has provided over 2800 hundred hours of care for our clients in San Luis Obispo County. She is experienced in every aspect of care from companionship to hospice.