Linda Thompson, CNA, Quality Assurance, worked several years in the Retail and Rehabilitation Industries. Linda joined us in 2004 as a Caregiver where she provided excellent care to several clients. She joined our management staff in 2006 as Director of Quality Assurance. In this postion she has the opportunity to implement The Home Instead Senior Care Quality Standards, direct caregiver training, and mentor our caregivers. She spends significant time in the field assessing clients and developing care plans.