Our Quality of Assurance Etobicoke Home Instead Senior Care
Frequency of follow up is something you should demand from a home care company. All too often home care companies will pair a caregiver with a client and never express interest in either party again until there is a problem. At Home Instead Senior Care we understand the need to build and maintain relationships in order to recognize and resolve problems before they develop. Our clients and CAREGivers are not just names on a list or profiles on a computer. We seek to meet and interact with our clients and employees on a regular basis in order to know them as individuals and then meet their individual needs.
At our Etobicoke Home Instead Senior Care franchise office, we follow up regularly with our clients to ensure that quality care is being provided. Our client care coordinator intersperses friendly phone calls with home visits so that our clients have ample opportunities to ask questions or address any concerns they may have.
We want to be the best care provider in the community! In order to achieve our goal, we candidly ask our clients to rate both the caregivers and our office staff on the level of service we provide.
We are passionate about your loved one's care. Every month we consider the feedback we have received and implement new ways to improve our service. In response, we have even offered cooking and Alzheimer's classes for our CAREGivers. Please feel free to contact our company with any questions or recommendations you may have. We are eager to assist you in any way we can.
Sincerely,
Greg Bechard
Managing Director
