The main difference between Home Instead Senior Care and other Home Care Agencies in Etobicoke is the care our CAREGivers provide.  We have a comprehensive recruitment process that includes phone and face to face interviews, 6 reference checks, and a criminal background check.  

Once they are selected our CAREGivers go through a broad classroom training program that includes testing to ensure a strong level of understanding.  Our CAREGivers are our valued employees and we treat them as such.  Here are some of the unique programs we have for our CAREGivers that allows us to recruit and retain some of the best individuals in the community:

• We treat them with respect
• CAREGiver recognition program including birthdays, CAREGiver meetings, tenure awards, personalized recognition for success, CAREGiver Newsletter
• CAREGiver of the month selection and reward program
• CAREGiver of the year selection and reward program
• Quarterly CAREGiver meetings including communication, training, and socialization with peers
• Comprehensive Training Program

1. CAREGiver training including basic, safety, advanced, and activities

2. Alzheimer Training Program

3. Hospice Training Program

4. Ongoing quarterly training at CAREGiver meetings

5. Coaching and mentoring with our Quality Assurance Coordinator

• We call all 6 references
• Criminal Background Check
• Complete safety program