I wish to commend you and your staff for being an outstanding organization. When I first called back in late October 2011, I needed a companion/helper for my mother who lived in her own home in Mississauga. You and Karen and your team took the information I gave you and matched her with Devianee. It was a match made in heaven.
My mum passed away January 24, 2012, and although Deviannee's time with my mum was short (less then 3 months), she was the absolute, hands-down, best caregiver for my mum in what turned out to be her final months.
Devianee was compassionate, caring, attentive, funny ... she knew when to leave my mum for while, and when to come back. She truly cared for my mum and that made all the difference to her - and to me, giving me great peace of mind on the other side of Toronto.
Karen , our contact with your agency, was also outstanding. She kept in touch regularly, and when it seemed in January that my mum was fading, was already looking for extra help for her to stay in the home.
Yours is the fourth agency I have dealt with in the past year. If I can offer any advice to families looking for help for their loved ones , it is this: Go straight to HOME INSTEAD ... do not pass go... do not bother to contact other agencies. Your team is the best.
With much gratitude for Devianee's care, and you and your agency.
Alison
RN BScN
Alzheimer Society Peel is fortunate to have a strong working partnership with Home Instead Senior Care Mississauga and Etobicoke.
In supporting Alzheimer Society Peel, Home Instead Senior Care has proven to be an invaluable resource to our staff, clients, caregivers and family members. We truly appreciate their continued commitment to serving those affected by Alzheimer's and related dementias and to all seniors living in Peel.
Donna Schell
Chief Operating Officer
Alzheimer Society Peel
Dad had more than his fair share of health challenges in his last two months of life but many hands had helped make sure that the last part of his journey had been as comfortable for him as possible.
Your staff is wonderful. It offered the family great comfort when we could leave Dad's room and know that he was in good hands - that there was someone there to assist him when he needed it - through every challenge he faced.
Your staff are compassionate, patient and professional people (I even had Janet and Le calling or texting me for updates on Dad's condition)
Please thank your entire staff on behalf of my family.
Karen
When we moved our aunt, who has dementia, from her retirement residence in one city to another to be closer to her family, it was a difficult adjustment for her. Fortunately, a dedicated team of HomeInstead caregivers provided her with continuing support for the many weeks it required for her to become comfortable in the new surroundings. Through memory challenges and mood swings, they were empathetic, caring and conscientious, providing her with patient companionship and reassurance.
Home Instead of has been a real blessing to our family!
Corinne & Dave
Dear Greg and all the staff of Home Instead Senior Care.....Our family will always be grateful for the wonderful help rendered to Mother in her home in the time of her declining health. Her doctor observed that he felt that she would not likely have lived as long or as well as she did without the care provided the Home Instead Caregivers
M. Copeland
Stephanie knows how to deal with challenging situations by encouraging Felicia with good common sense mixed with humour....I feel that Stephanie demonstrates an almost maternal feeling for Felicia and I know that Felicia thinks the world of Stephanie
R. Armitage
Jennifer was fabulous, and gave my dad and us a quality of life that we wouldn’t have been able to enjoy. I wouldn’t have been able to be with him as I was if it were not for her....she truly cared for my dad and he really grew to love and trust her like none other. She gave him absolutely the best care, and he looked at her with hopeful eyes to make him as comfortable as possible.
L. Ball
Two years ago we entered into a partnership with Home Instead Senior Care where we provided palliative care training to their staff and they provide relief coverage for us. Not only has this been a partnership that has benefited both organizations, but we have been impressed with the way Home Instead goes the extra mile to support our needs. Their staff have provided excellent, compassionate care and are a wonderful addition to our care team.
The Dorothy Ley Hospice
