A CAREGiver Orientation Session at our North York Office, April, 2010
Home Instead Senior Care, North York, prides itself on the quality of our CAREGivers and the quality of care they provide. We conduct a comprehensive screening and recruitment process that includes phone and face-to-face interviews. In addition we request 6 reference checks, and conduct a criminal background check.
- We call all 6 references
- We conduct a Criminal Background Check
- We ask all CAREGivers to complete a safety program
Once they are selected, our CAREGivers go through a broad classroom training program that includes testing to ensure a strong level of understanding. Our CAREGivers are our valued employees and we treat them as such. Here are some of the unique programs we have for our CAREGivers that allows us to recruit and retain some of the best individuals in the community:
- We treat them with respect
- CAREGiver recognition program including birthdays, CAREGiver meetings
- Quarterly CAREGiver meetings
- Comprehensive Training Program
CAREGiver training includes:
- Alzheimer Training Program
- Hospice Training Program
- Ongoing quarterly training at CAREGiver meetings
- Coaching and mentoring with our Quality Assurance Coordinator
