Home Instead Senior Care
Essex County/North Andover

Martha opened her Home Instead Senior Care Offices in Essex County in January, 2000. The office provides service to all the towns and cities in Essex County, MA. Martha and her family have personal experience having had family members come to stay with them during recuperative times and during the last years of their lives.  She was able to gain the knowledge of how to navigate the health care system and she became aware of the absence of supportive services for those not requiring skilled needs. This prompted a career change for Martha, who had for many years sold medical devices for both Medtronic and C R Bard. Martha is now committed to making a difference by not only providing the best care possible but also by educating families on how to access the necessary services to keep their loved ones safe and as independent as possible wherever they call home. Martha’s extensive background in business and health care has enabled her to develop a team that has provided services to 100’s of families in the Merrimack Valley and all of Essex County, MA.

 

Debbie joined Home Instead Senior Care in August 2000. She served in various positions in the office before assuming her responsibilities as Office Manager. Debbie is responsible for the daily operations of the business, including working closely with office staff to ensure a positive experience for clients and CAREGivers. Being a nurse with 30+ years of experience as well as a case manager, she will meet with families and clients to discuss/review their home care needs, provide in-home assessments for companions and home helpers, and make suggestions regarding care. She also serves as facilitator for the Alzheimer’s Training Program for the CAREGivers. In addition to nursing, she holds her Bachelors of Science degree in Human Services. Debbie understands the challenges faced by families of those suffering from dementia as her father suffered from Alzheimer’s disease. She also understands the challenges of long distance care giving as her mother lives in Florida. She is proud of the work she does to ensure clients are safe and well cared for in their homes.

Renee joined Home Instead Senior Care as a CAREGiver in the summer of 2005. After one year in the field, she became part of the office staff as the Recruitment and Retention Coordinator. As our Recruitment and Retention Coordinator, she is responsible for the recruitment, screening, hiring, training and retention of our CAREGiver team. She is always on the lookout for quality people with compassion and the proper attitude to be an excellent CAREGiver. She also works closely with the other members of the team to assure that clients and CAREGivers alike have a positive experience.

 

Renee is also responsible for planning our quarterly CAREGiver meetings with educational speakers in various topics relating to client care. She ensures that all employees complete their four part Home Instead Senior Care training as well as coordinating our Personal Care/Homemaker training in our on-site training center.

Jescenia began working as a staffing coordinator at Home Instead Senior Care in June 2007. Since then she has enjoyed getting to know the clients, including their needs, personalities and interests. It is very rewarding to her to know she plays a role in connecting compatible clients and caregivers which often leads to long lasting friendships. She has found her experience with the company to be incredibly rewarding. Jescenia feels privileged to play a part in improving the quality of life of our clients and helping them stay in their homes for as long as possible. The fact that she is bilingual has been a huge asset for our CAREGivers as well as our clients.

Julie joined Home Instead Senior Care in September, 2010. Her part-time duties include all aspects of office procedures including phones, client inquires, day to day contact with CAREGivers and clients. She is also in charge of the office Facebook page and the Home Instead Senior Care web page. Julie has an extensive background as an Administrative Assistant and is an asset to our office.

Amanda joined Home Instead Senior Care in June 2011. Amanda's background is in medical home care as well as rehab. She worked for many years in different roles at a long term acute care hospital and is using her experience with our clients to ensure the best possible quality care and service for clients and their families. Amanda is also responsible for communicating with clients and office staff to help with whatever individual desire each client has. Her job is to make sure the team at Home Instead Senior Care is doing whatever we can to make each client's experience with us a pleasant one as each and every client is important to us.