 Denise de Cock, RN - Owner Denise de Cock, owner of the Home Instead Senior Care office in Torrance, has a deep passion for caring.
A registered nurse, with a degree from Addington Hospital College of Nursing in Durban, South Africa, Denise moved from her hometown of Cape Town to the United States in 1993. Denise worked in the emergency room, intensive care unit, and as a midwife, before turning her attention to senior care.
"I saw a need," said Denise, who opened the local Torrance office in September 1999. "Seniors were being admitted to hospitals, not because they needed medical care, but because they weren't safe on their own in their homes."
de Cock carefully considered her options and "Home Instead Senior Care was by far the best opportunity to serve area seniors, wherever they called home."
After years in the business of caring for people as a registered nurse, Denise fully understands the dedication, commitment and compassion that come with being a caregiver. Her professional CAREGivers provide in-home companionship and care to seniors in the coastal Los Angeles area, from San Pedro up to Marina del Rey.
"Our caregivers continue to provide quality service to seniors who clearly want to enjoy a quality life in their own homes," she said.
A member of the Torrance Chamber of Commerce, Denise also serves on the California Association for Health Services at Home's Policy and Advocacy Committee. She is a member of the National Private Duty Association, Alzheimer's Memory Walk committee, Home Instead Franchise Exchange Council and the Keepsafe Coalition. Previously, Denise was a member of the Save the Marina hospital committee and the Lions of Redondo Beach.
In her spare time, Denise enjoys traveling, surfing, fishing and spending time in her tropical garden. But her heart belongs to helping people.
"I love working toward a cause and making a difference," she said. "As I strive to provide a better quality of life for deserving seniors, my goal is to actively change the face of aging."  .jpg) Farrah - General Manager Farrah comes to us with over 9 years of management experience in business operations, sales and marketing. She prides herself on creating an positive experience for clients and is delighted to have the opportunity to positively impact seniors and their families in her community.
In her role, Farrah is responsible for daily business operations and supports the rest of the team as needed. She is a native of the South Bay, attended El Camino College and received her Bachelor's Degree from Wheaton College in Illinois.
  Patrick - Community Service Representative As Community Service Representative, Patick is responsible for outreach to local seniors, their families and the professionals that serve them. He takes great satisfaction in educating the community about senior issues and helping to keep older adults independent and aging in their homes.
Patrick is a South Bay native and a graduate of Cal State Long Beach. Prior to working with seniors, Patrick was a teacher with the LAUSD for 13 years. He enjoys spending time with his family, biking and coaching youth sports.  .jpg) Donna - Staffing Coordinator As Staffing Coordinator, Donna oversees the staffing of all of our client assignments and supervises our outstanding CAREGivers. She has over 30 years of Client Relations experience and has been in her current role since 2005.
She is professional and compassionate, and has earned the respect and admiration of those with whom she works. She has a profound commitment to making a perfect match between CAREGiver and client. In addition to her two wonderful sons, Donna has a parrot named Blossom, whose IQ rivals that of her brilliant sons.   Arlene - Assistant Staffing Coordinator Arlene primarily assists Donna with staffing client assignments, but always seems to find time to help out the rest of the team when needed. She has the uncanny ability to make the perfect match between clients and CAREGivers. Arlene began her career with us as a CAREGiver and has been in her current position since 2004. She has completed Advanced Alzheimer's Training and the GRAD CAREGiver Training.
Arlene loves spending time with her family including her wonderful grandson. She also enjoys listening to country music and is an avid sports fan. Go Lakers! Go Chiefs!   Ilona - Client Care Coordinator As our Client Care Coordinator, Ilona presents our services to prospective clients and directs our Quality Assurance Program. She speaks with all of our clients on a regular basis and with her heart of gold, she is loved by everyone she encounters.
Prior to joining our team in 2007, she studied Gerontology at CSUDH and spent 10 years as an Omsbudsman for Skilled Nursing and Residental Care Faciliites where she protected the rights of seniors. Ilona is a hockey mom, spending most of her spare time with her talented sons.
  Wendy - Recruitment and Retention Coordinator Wendy is our Recruiter Extraordinaire! She coordinates all aspects of hiring including interviewing, new hire orientation and all on-going training. Her experience as a private caregiver, provides her with a unique perspective that allows her to hire the best CAREGivers.
Prior to joining our team in 2006, Wendy had nearly 30 years of customer service experience where she was recognized for exceptional customer service. Wendy is passionate about making a difference in the lives of everyone she touches.
 .jpg) Teresa - Administrative Manager Teresa began her career at Home Instead in 2005 as an Adminstrative Assistant. As a result of her great work, Teresa was promoted to Administrative Manager in 2009. In her current role, Teresa is responsible for all billing and payroll issues, purchasing and also oversees our 401(k) plan.
In addition to her job responsibilities, Teresa plays a crucial role in our annual Be A Santa To A Senior program. In her spare time, Teresa spends time with her family and loves to crochet. |