Ron and Renee MacArthur Franchise Owners
The Alameda County franchise owners, Ron and Renee MacArthur, purchased the existing Home Instead Senior Care franchise in 2005. Renee has a Masters in Social Welfare from UC Berkeley and she is a Certified Public Accountant. Ron has a background in Construction and Real Estate Sales.
They are both dedicated to improving the quality of services offered to seniors by conducting a rigorous CAREGiver screening process as well as ongoing CAREGiver training and supervision. Rose Romualdo and Brian Santos Staffing Coordinators
Rose and Brian are responsible for selecting the best CAREGiver for a particular client, and scheduling the CAREGiver's hours with the client. Greg Payette Community Relations Manager
Greg partners with local medical centers, assisted living facilities and other senior housing properties in providing resources and services to our business partners and generating referrals. Jay Warren Client Care Coordinator
Jay is a retired R.N., so although our services are non-medical, Jay has the training and experience to provide expert client needs assessments. He makes home visits and performs client quality assurance visits to ensure that the level of service is meeting the client's expectations.
Rowena Cervantes Caregiver Recruitment and Retention Coordinator
Rowena is responsible for recruiting, selecting and retaining the best CAREGivers to meet the needs of each senior under our care. Ruby Rubio Operations Manager
Ruby is responsible for the day-to-day operations including billing and payroll. Jennifer Rapoza Administrative Assistant
Jennifer greets callers and provides administrative support to the office staff, thus providing helpful and courteous service to both clients and staff. |