Lucy Novelly, Franchise Owner, possesses a hearfelt desire to work with seniors in the South Hills community where she resides.
Lucy's experience with her own mother, who suffered from Alzheimer's Disease, is one of the reasons that she chose to open the first Home Instead office in Pittsburgh in 1999 in the South Hills. She opened a second franchise office serving Washington County in 2006. "Most Home Instead owners have had gone through an experience like this with a family member or friend or neighbor, and that person inspired them ot get into this field," she explains. "We've all struggled as caregivers and wondered if there was something out there that could help."
"My mother had Alzheimer's for 15 years, and I realized that if I needed help, there were probably a lot of other people out there needing help, too," Lucy added. "My mom was always a huge inspiration to me, especially when it came to helping others."
"I am extremely proud to be associated with Home Instead, because I believe in their mission to help older adults stay in their homes. I believe what sets us apart is our focus on the person - we do whatever we need to do to give them quality of life, and to ensure their health and well-being."
"People sometimes believe that franchises are large and impersonal, and at Home Instead, that is far from the truth. My staff and I live and work in the communities we serve. We hire all of our CAREGivers from our own communities who in turn help older adults in these communities to remain in their homes - it doesn't get any better than that."
When you're ready for help, our caring staff is available 24/7 to quickly answer your questions and accomodate your senior services needs.