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Home Instead Senior Care
Columbia

I want to thank you so much for your attention to detail and let you know how very much we appreciate the flexibility of your staff. Every caregiver you have sent our way has been especially wonderful, professional and most of all caring. We find the caregivers easy to work with and enjoy their company as much as my mom does.

 

— Elizabeth

Call us today at 803-736-4242
HomeInstead.com > zzFranSite - 262 - Columbia > About Us > Our Team

Our Team

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Our team starts with our CAREGivers. We are proud of our CAREGivers

Our CAREGivers are what Home Instead Senior Care is all about. After careful screening, extensive background checks, and in-depth training, only the best make it to be a Home Instead Senior Care CAREGiver. Our CAREGivers possess a heartfelt desire to help and work with seniors, to make their lives as rich and rewarding as possible. This is one of the many reasons why you will find them to be so wonderful. Learn more about our passion for making a difference in the lives of seniors by calling our friendly staff at (803) 736-4242.

When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your needs. Whether the need be large or small, Home Instead Senior Care is ready when you are.

When you call, you will speak with either Sue, Heidi, Barbara, or Rene.


Rene Kilburn, Owner

Rene is uniquely qualified to ensure that Home Instead Senior Care is your trusted source and first choice when it comes to caring for you and your loved ones. Rene was employed by Palmetto Health Richland Hospital for over eighteen years where she was the Vice President of Operations. She was responsible for over 1,400 employees, 40 managers, and 14 directors. Rene holds a Master of Business Administration from the University of North Carolina Greensboro and a Bachelor of Science from the Medical College of Georgia. She is a registered Respiratory Therapist. Rene is thrilled to be able to help seniors lead happy and fulfilling lives.

Sue Cadden, Administrative Coordinator/ Bookkeeper

Sue's experiences with her own family enable her to quickly relate to the issues facing Home Instead Senior Care clients. When you talk to her, you will benefit from her compassion and practical outlook on life.

Sue's 20 years of experience in adminstration and sales, along with a compansionate nature combine to make her an outstanding ambassador for Home Instead Senior Care.  She is quick to jump in and solve problems - making her someone you can really count on. We value her leadership in making sure things are RIGHT!


Heidi Peek, Staffing Coordinator

Heidi is responsible for oversight of the Home Instead CAREGiver schedule. In her role as Staffing Coordinator, she excels in matching CAREGivers and clients. She is relentless in her attention to detail and posseses a maniacal focus on excellence.  These are just the traits that ensure that our clients get the right CAREGiver at the right time!
 
Heidi graduated with an Associate's degree in Science. Her experience with her own grandparents gives her deep insight into the issues faced by families of aging loved ones.  She uses her 11 years of management experience and customer service daily as she sorts through the complexities of ever changing circumstances with our clients. Heidi believes in being proactive and typically has answers to questions that have yet to be asked.

Barbara Verzyl, Recruitment and Retention Coordinator

Barbara's background in nursing ensures that our CAREGivers receive topnotch training.  In addition to her experience in healthcare, Barbara ran a respite program, where she was responsible for hiring, training and managing a caring staff. She also has hands on experinece in
working with the fragile elderly including individuals with Dementia and Alzheimer's.
 
But before the training of the Home Instead CAREGivers ever begins,  Barbara performs careful interviews, screening, and background checks so that only the most qualified candidates make it to the Home Instead Senior Care CAREGiver training program. The bottom line is, Barbara implements a selection and training program that is second to none. You can rest assured, when a CAREGiver graduates from Barbara's class, she/he is ready to serve the needs of you and your family. 
 
Barbara knows that when her CAREGiver comes to your house, she/he will be the kind of person you can depend on, a person that will put your mind at ease, and exceed your expectations. The training does not end once the CAREGiver starts working though. Through careful follow-up and continued discussions, she ensures that CAREGivers continue to meet and exceed her high standards.
 
Prior to moving into the Recruitment and Retention Coordinator role, Barbara served as an outstanding CAREGiver for Home Instead Senior Care.   This gives her unique insight into the required traits of our Home Instead CAREGivers.