| |
Home > About Us > Our Team >
Our Team
Home Instead Senior Care of the Northern Shenandoah Valley has provided
hundreds of thousands of hours of care for clients in the Northern Shenandoah
Valley. When you decide that you or
your elderly loved one is ready for assistance, our caring staff is available
to readily answer your questions and accommodate your senior care needs.
We'd like to take this opportunity to introduce you to our office staff in the space below. Each member of our office is dedicated to working intensively to meet the non-medical needs of our clients, day or night, weekday or weekend.
|
|
Aaron Blight, Owner
Aaron and Jessica
Blight bought Home Instead Senior Care of the Northern Shenandoah Valley from
the original franchise owners. Aaron
and Jessica were caregivers for Jessica's mother during her five-year battle
with cancer from 2000 until 2005. After
Aaron and Jessica contacted a non-medical home care company for 24-hour
assistance with Jessica's mother, they immediately saw the value of these services,
which not only made it possible to fulfill Mom's wishes to remain in her home
until her death but also provided support and peace of mind to the entire
family during a difficult period of time.
This personal experience with non-medical home care ultimately led Aaron
to become a Home Instead Senior Care franchise owner.
Prior to arriving
at Home Instead Senior Care, Aaron was the Director of the Division of
Financial Operations for the Medicaid program at the Centers for Medicare and
Medicaid Services. Aaron holds a Master
of Public Administration degree with a concentration in health care policy and
a Bachelor of Arts degree in Spanish.
Aaron works full-time on the business, while Jessica concentrates
primarily on raising their four children.
Aaron LOVES helping seniors and their families on a daily basis and is
totally committed to providing exceptional quality care to our clients.
|
|
|
Peggy, Registered Nurse
Peggy has over 30 years of nursing experience and was
a Shenandoah County Health Department Nurse until she came to Home Instead
Senior Care in 2007. Among her
responsibilities, Peggy performs initial assessments of personal care clients,
trains our CAREGivers in personal care, handles client inquiries, and applies
her nursing skills in regular visits with clients to ensure quality care. Peggy acts as a valuable resource to clients
as they experience changes in health conditions over time. Peggy is married with three grown
children. She has blackberries,
raspberries, and blueberries in her garden, and in her spare time she paints
and helps to feed cattle on occasion. |
|
|
Glenda, Client Care Coordinator
Glenda has over 40
years of business experience as co-owner of two family businesses. After retiring, she joined Home Instead
Senior Care in 2005 as a CAREGiver, providing compassion, love and respect to
the elderly clients she served. In
2006, she became a member of our office staff.
Glenda loves the positive atmosphere of Home Instead Senior Care and the
comfort and benefits that our services bring to others. Some of Glenda's duties include initiating
quality assurance visits with established clients; performing service call
visits with prospective clients; and providing counsel to clients, families and
caregivers while addressing concerns they may have about care and service. When not in the office, Glenda enjoys
volunteering, walking, reading, music, and spending time with family and
friends.
|
|
|
Cheryl, Office Manager
Cheryl relocated to Winchester from Atlanta in 2005 and
started working for Home Instead Senior Care as a CAREGiver. Cheryl had acquired over 20 years experience
in sales and office work prior to her arrival at Home Instead Senior Care. Cheryl blends her caregiving experiences and
her business background to oversee the administrative functions in the office and to apply thoughtful consideration in
scheduling for clients and CAREGivers.
Cheryl finds the daily contact with clients and CAREGivers to be most
gratifying as she is able to facilitate a service that is critical for so many
seniors. Cheryl's deep admiration and
love of seniors has made this her dream job!
|
|
|
Rosetta, Recruitment and Retention Coordinator
Rosetta was hired as a CAREGiver in 2007. Her passion for assisted in-home care
quickly became evident and her 25 years of experience managing human resources
functions in various organizations made Rosetta the "perfect fit" to move into
the office role of Recruitment & Retention Coordinator. Rosetta seeks to interview qualified
applicants who possess caring, compassionate, and kind personalities. While reference checks, background
screening, and drug tests are a very important part of Rosetta's hiring
process, all applicants must pass her final test question: "Would I leave this
person in my home with my 83 year old mother unsupervised?" Under Rosetta's direction, newly hired
CAREGivers acquire the tools and training needed to perform their duties
effectively. Rosetta also spearheads
informative and fun activities for clients, as well as special programs that
recognize CAREGivers for their contribution to Home Instead Senior Care.
|
|
|
JoAnne, Staffing Coordinator
JoAnne retired in
2003 from a manufacturing plant. Still
ready and able to work, she wanted to do something rewarding. A friend recommended Home Instead Senior
Care to JoAnne, and she started in 2004 as a CAREGiver. JoAnne loved working with seniors and was
subsequently asked to help out in office, where she felt like she found a home
as a scheduler. In this position,
JoAnne is able to offer service to both seniors and CAREGivers, making the job
particularly rewarding. She thrives on
finding the "perfect match" between clients and CAREGivers. JoAnne possesses infinite patience and
genuine concern for the well being of our clients, their families, and our
CAREGivers, and she is always willing to lend a listening ear or a helping
hand.
|
|
|
Jillian, Staffing Coordinator
Jillian started
working at Home Instead Senior Care in 2008.
As a part time college student interested in nursing and business,
Jillian wanted to find a way to help the community in a manner consistent with
her career interests. She found such a
job at Home Instead Senior Care. In her
role of Staffing Coordinator, Jillian enjoys talking with CAREGivers and
clients and filling their scheduling needs.
Jillian is also certified as a Personal Care Aide (PCA), and she enjoys
helping out to fill caregiving assignments.
Jillian serves as one of our On-Call Supervisors, handling the phones
during weekends to ensure that clients continue to receive quality care on
Saturdays and Sundays.
|
|
|
Sandra, Administrative Assistant
Sandra came to work with Home Instead Senior Care in
September of 2002. Her husband had
retired from the Federal government, after which they moved back to their
hometown of Edinburg. When she first
started with Home Instead Senior Care, Sandra was not so sure she would stay,
but after several weeks, she just knew this was the place for her to be. Sandra worked in the scheduling department
for six years and quickly got to know so many of our clients and
CAREGivers. She grew to realize how
important this company is to our seniors and how much they look forward to our
visits. Today Sandra no longer works in
scheduling, but she handles important back office functions like invoicing,
insurance, and payroll. Sandra is really proud to be a part of our Home Instead Senior Care team.
|
|
|
Steven, Administrative Assistant
In his primary role
as receptionist, Steven is the first office contact for new caregiver and
client inquiries. He prepares service
call packets for prospective clients and orientation packets for new
caregivers, in addition to maintaining an adequate supply of forms for the
client journals. Steven faithfully
remembers our CAREGivers by sending them birthday cards, thank you notes,
anniversary cards, certificates of appreciation for hours served, and
congratulatory certificates of completion of training modules. Steven assists with invoicing and payroll
and all office departments as needed.
He began his three years of service to Home Instead Senior Care as a
CAREGiver to his childhood physician, who was then in the late stages of
Alzheimer's disease.
|
|
|
Sandy, Recruitment and Retention Assistant
Sandy has been a
Certified Nursing Aide (CNA) for 18 years.
She came to Home Instead Senior Care in June of 2008 as a CAREGiver and
was promoted to her current position as Recruitment and Retention Assistant one
month later. Sandy's job is to assist
in the hiring and retention of our CAREGivers.
Whether she is interviewing, orienting, or training CAREGivers, Sandy
always seeks to provide the best environment any employee could ask for. Through the recruitment process, Sandy
assists in carefully selecting the best candidates who will provide outstanding
care to our seniors in need. Sandy
looks for CAREGivers who have the heart it takes to give, the patience it takes
to understand, and the loyalty it takes to be committed. Sandy's calling in life is to give to those
in need, and she takes pride in every step she takes, every day, to make this
possible. Sandy is currently pursuing a
degree in Psychology.
|
|
|
Marie, Client Care Assistant
Marie assists the Client Care Coordinator with office
responsibilities and paperwork generated by both the clients and caregivers
involved in client care. Marie reviews
and tracks all our client journal entries, ensuring that they are submitted to
the office in a timely manner, completed correctly, and filed appropriately. Marie calls CAREGivers to schedule
appointments for reviews with the Client Care Department and fill assignments
for weekend on call duty. Marie also
provides direct client care and enjoys the time spent with her client on
weekends. Marie was born in England,
came to the United States in 1981, and has lived in Virginia for nine
years. Prior to coming to Virginia, she
worked in upstate New York, England, Switzerland and Lebanon. Marie has two sons and three grandsons, as
well as a large, multi-national family and many far-flung friends. She visits her family and friends at every
opportunity.
|
|
|
Debby, Community Service Representative
Debby has been living and working in the Winchester area for
over 25 years. She came to Home Instead
Senior Care with a degree in social work and a background in banking and
counseling. Debby's love of people and
her desire to make a difference in the community led her to the senior care
industry. As Community Service
Representative, Debby researches new referral sources and maintains existing
referral sources by establishing relationships and networking in the
community. Occasionally Debby will take
new client inquires and conduct service calls.
One of Debby's favorite activities is calling bingo at a local senior
care facility.
|
|
|