Winchester/Northern Shenandoah Valley
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About Our Office Team

 

 

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Our Team

Home Instead Senior Care of the Northern Shenandoah Valley has provided hundreds of thousands of hours of care for clients in the Northern Shenandoah Valley.  When you decide that you or your elderly loved one is ready for assistance, our caring staff is available to readily answer your questions and accommodate your senior care needs.

We'd like to take this opportunity to introduce you to our office staff in the space below.  Each member of our office is dedicated to working intensively to meet the non-medical needs of our clients, day or night, weekday or weekend. 

Aaron Blight, Owner

Aaron and Jessica Blight bought Home Instead Senior Care of the Northern Shenandoah Valley from the original franchise owners.  Aaron and Jessica were caregivers for Jessica's mother during her five-year battle with cancer from 2000 until 2005.  After Aaron and Jessica contacted a non-medical home care company for 24-hour assistance with Jessica's mother, they immediately saw the value of these services, which not only made it possible to fulfill Mom's wishes to remain in her home until her death but also provided support and peace of mind to the entire family during a difficult period of time.  This personal experience with non-medical home care ultimately led Aaron to become a Home Instead Senior Care franchise owner.


Prior to arriving at Home Instead Senior Care, Aaron was the Director of the Division of Financial Operations for the Medicaid program at the Centers for Medicare and Medicaid Services.  Aaron holds a Master of Public Administration degree with a concentration in health care policy and a Bachelor of Arts degree in Spanish.  Aaron works full-time on the business, while Jessica concentrates primarily on raising their four children.  Aaron LOVES helping seniors and their families on a daily basis and is totally committed to providing exceptional quality care to our clients. 


Peggy, Registered Nurse

Peggy has over 30 years of nursing experience and was a Shenandoah County Health Department Nurse until she came to Home Instead Senior Care in 2007.  Among her responsibilities, Peggy performs initial assessments of personal care clients, trains our CAREGivers in personal care, handles client inquiries, and applies her nursing skills in regular visits with clients to ensure quality care.  Peggy acts as a valuable resource to clients as they experience changes in health conditions over time.  Peggy is married with three grown children.  She has blackberries, raspberries, and blueberries in her garden, and in her spare time she paints and helps to feed cattle on occasion. 


Glenda, Client Care Coordinator


Glenda has over 40 years of business experience as co-owner of two family businesses.  After retiring, she joined Home Instead Senior Care in 2005 as a CAREGiver, providing compassion, love and respect to the elderly clients she served.  In 2006, she became a member of our office staff.  Glenda loves the positive atmosphere of Home Instead Senior Care and the comfort and benefits that our services bring to others.  Some of Glenda's duties include initiating quality assurance visits with established clients; performing service call visits with prospective clients; and providing counsel to clients, families and caregivers while addressing concerns they may have about care and service.  When not in the office, Glenda enjoys volunteering, walking, reading, music, and spending time with family and friends.


Cheryl, Office Manager


Cheryl relocated to Winchester from Atlanta in 2005 and started working for Home Instead Senior Care as a CAREGiver.  Cheryl had acquired over 20 years experience in sales and office work prior to her arrival at Home Instead Senior Care.  Cheryl blends her caregiving experiences and her business background to oversee the administrative  functions in the office and to apply thoughtful consideration in scheduling for clients and CAREGivers.  Cheryl finds the daily contact with clients and CAREGivers to be most gratifying as she is able to facilitate a service that is critical for so many seniors.  Cheryl's deep admiration and love of seniors has made this her dream job!


Rosetta, Recruitment and Retention Coordinator


Rosetta was hired as a CAREGiver in 2007.  Her passion for assisted in-home care quickly became evident and her 25 years of experience managing human resources functions in various organizations made Rosetta the "perfect fit" to move into the office role of Recruitment & Retention Coordinator.  Rosetta seeks to interview qualified applicants who possess caring, compassionate, and kind personalities.  While reference checks, background screening, and drug tests are a very important part of Rosetta's hiring process, all applicants must pass her final test question: "Would I leave this person in my home with my 83 year old mother unsupervised?"  Under Rosetta's direction, newly hired CAREGivers acquire the tools and training needed to perform their duties effectively.  Rosetta also spearheads informative and fun activities for clients, as well as special programs that recognize CAREGivers for their contribution to Home Instead Senior Care.


JoAnne, Staffing Coordinator


JoAnne retired in 2003 from a manufacturing plant.  Still ready and able to work, she wanted to do something rewarding.  A friend recommended Home Instead Senior Care to JoAnne, and she started in 2004 as a CAREGiver.  JoAnne loved working with seniors and was subsequently asked to help out in office, where she felt like she found a home as a scheduler.  In this position, JoAnne is able to offer service to both seniors and CAREGivers, making the job particularly rewarding.  She thrives on finding the "perfect match" between clients and CAREGivers.  JoAnne possesses infinite patience and genuine concern for the well being of our clients, their families, and our CAREGivers, and she is always willing to lend a listening ear or a helping hand. 


Jillian, Staffing Coordinator


Jillian started working at Home Instead Senior Care in 2008.  As a part time college student interested in nursing and business, Jillian wanted to find a way to help the community in a manner consistent with her career interests.  She found such a job at Home Instead Senior Care.  In her role of Staffing Coordinator, Jillian enjoys talking with CAREGivers and clients and filling their scheduling needs.  Jillian is also certified as a Personal Care Aide (PCA), and she enjoys helping out to fill caregiving assignments.  Jillian serves as one of our On-Call Supervisors, handling the phones during weekends to ensure that clients continue to receive quality care on Saturdays and Sundays. 


Sandra, Administrative Assistant


Sandra came to work with Home Instead Senior Care in September of 2002.  Her husband had retired from the Federal government, after which they moved back to their hometown of Edinburg.  When she first started with Home Instead Senior Care, Sandra was not so sure she would stay, but after several weeks, she just knew this was the place for her to be.  Sandra worked in the scheduling department for six years and quickly got to know so many of our clients and CAREGivers.  She grew to realize how important this company is to our seniors and how much they look forward to our visits.  Today Sandra no longer works in scheduling, but she handles important back office functions like invoicing, insurance, and payroll.  Sandra is really proud to be a part of our Home Instead Senior Care team.


Steven, Administrative Assistant


In his primary role as receptionist, Steven is the first office contact for new caregiver and client inquiries.  He prepares service call packets for prospective clients and orientation packets for new caregivers, in addition to maintaining an adequate supply of forms for the client journals.  Steven faithfully remembers our CAREGivers by sending them birthday cards, thank you notes, anniversary cards, certificates of appreciation for hours served, and congratulatory certificates of completion of training modules.  Steven assists with invoicing and payroll and all office departments as needed.  He began his three years of service to Home Instead Senior Care as a CAREGiver to his childhood physician, who was then in the late stages of Alzheimer's disease.


Sandy, Recruitment and Retention Assistant


Sandy has been a Certified Nursing Aide (CNA) for 18 years.  She came to Home Instead Senior Care in June of 2008 as a CAREGiver and was promoted to her current position as Recruitment and Retention Assistant one month later.  Sandy's job is to assist in the hiring and retention of our CAREGivers.  Whether she is interviewing, orienting, or training CAREGivers, Sandy always seeks to provide the best environment any employee could ask for.  Through the recruitment process, Sandy assists in carefully selecting the best candidates who will provide outstanding care to our seniors in need.  Sandy looks for CAREGivers who have the heart it takes to give, the patience it takes to understand, and the loyalty it takes to be committed.  Sandy's calling in life is to give to those in need, and she takes pride in every step she takes, every day, to make this possible.  Sandy is currently pursuing a degree in Psychology. 


Marie, Client Care Assistant


Marie assists the Client Care Coordinator with office responsibilities and paperwork generated by both the clients and caregivers involved in client care.  Marie reviews and tracks all our client journal entries, ensuring that they are submitted to the office in a timely manner, completed correctly, and filed appropriately.  Marie calls CAREGivers to schedule appointments for reviews with the Client Care Department and fill assignments for weekend on call duty.  Marie also provides direct client care and enjoys the time spent with her client on weekends.  Marie was born in England, came to the United States in 1981, and has lived in Virginia for nine years.  Prior to coming to Virginia, she worked in upstate New York, England, Switzerland and Lebanon.  Marie has two sons and three grandsons, as well as a large, multi-national family and many far-flung friends.  She visits her family and friends at every opportunity.


Debby, Community Service Representative


Debby has been living and working in the Winchester area for over 25 years.  She came to Home Instead Senior Care with a degree in social work and a background in banking and counseling.  Debby's love of people and her desire to make a difference in the community led her to the senior care industry.  As Community Service Representative, Debby researches new referral sources and maintains existing referral sources by establishing relationships and networking in the community.  Occasionally Debby will take new client inquires and conduct service calls.  One of Debby's favorite activities is calling bingo at a local senior care facility. 

 

 
   
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