Experience the Difference in Albany
We encourage you to use this elder care checklist as you evaluate our trusted home care services and those of other organizations in the Capital District area. As you review this list, we think you'll come to see the advantages that Home Instead Senior Care has over other area senior care providers.
Trusted by clients and the community
For more than a decade, Home Instead Senior Care has been a reliable source of home care for individuals and families. We are referred by thousands of health care, medical and social services organizations throughout North America and the world. Although we span the globe, we also take pride on a local level of the local community trust that we have developed over our ten years in business.
Experienced, reliable elder care company
Home Instead Senior Care provides millions of hours of home care service every year through a trained CAREGiver network.
The world leader in senior care services
You can find a local office near you in more than 800 locations across North America and the world. If your parent is moving to a different state either temporarily or permanently, we could help you to coordinate a smooth transition to the approriate Home Instead Senior Care office. They would provide the same excellent service that you have come to expect from the Albany Home Instead Senior Care.
Locally owned and operated
Not a registry or independent contractor, Home Instead Senior Care is a network of locally owned and operated offices providing trusted elder care services. We have a knowledgable office staff who are engaged in the community and know the resources that are available in Albany.
Reliable, dependable service and support
Whether you desire a little extra help with meal preparation, light housekeeping or simply need an escort to your doctor, the grocery store or the mall, Home Instead CAREGivers are willing and able to serve you.
Experienced CAREGivers
Three out of four CAREGivers have experience in caring for an older family member; half have cared for older friends, and one-third have cared for both older relatives and friends.
Compatible CAREGivers
We get to know you and your needs and desires before a CAREGiver arrives at your door. The information we gather allows us to determine a compatible match with your CAREGiver. You'll also receive a personal introduction to your CAREGiver to ensure the relationship begins positively.
Thorough pre-employment screening
The Albany CAREGivers are fully bonded and insured, and undergo a detailed screening process, including reference checks and a thorough criminal background check.
Quality control program
To ensure the client/CAREGiver relationship meets expectations, we also conduct quality assurance visits.
Ongoing communication and documentation
Each Home Instead Senior Care client receives a journal, where they, their family members and their CAREGiver maintain a daily diary of activities.
Responsive staff
The Albany office staff is accessible 24 hours-a-day, every day of the year to respond to schedule changes, arrange service, communicate with CAREGivers and more.
Comprehensive employee training program
Home Instead CAREGivers are required to complete a multi-phase, elder care training program that enables them to respond to unique situations.
Free consultation(service call)
To help your family better understand these trusted, affordable, non-medical services, you can request a free, no-obligation service call. Let us help you live the life you want. Contact our team today at 518-437-0014 or send us a service inquiry form.