Are you locally owned and operated?
Yes. We are part of the Home Instead Senior Care network of over 800 offices worldwide, yet we are independently owned and operated. Our office is in Raleigh on Creedmoor Road.
John and Sally Posey, the owners, live in the Triangle area and are very involved in their community. They go to The Summit Church at Brier Creek and their children go to Trinity Academy of Raleigh. John grew up in Raleigh and Sally grew up in Greensboro. Their children are Luke, Ethan, Grace and Jude.
How are CAREGivers selected?
First, our Raleigh/Wake County Home Instead Senior Care looks for people who have a passion for working with seniors to help them live independently. Then each potential CAREGiver must successfully complete a thorough personal and professional reference and criminal background check. Each CAREGiver is also bonded and insured. We try to find the most compassionate and dependable people in Raleigh,Cary, Apex and all of Wake County to help us serve the seniors in our community.
How do you train your CAREGivers?
Home Instead CAREGivers participate in an exclusive senior care training program, which covers topics such as communicating with seniors, planning activities, recognizing illnesses, safety training and other issues and typical situations encountered in providing elder care. CAREGivers also benefit from regular team meetings and on-going training opportunities to enhance their skills.
What happens if my CAREGiver gets sick?
Home Instead Senior Care employs a CAREGiver team approach, so if one CAREGiver is ill, we make every effort to make another team member available to meet your home care needs.
Do you provide senior services to those in nursing homes or assisted living facilities?
Yes, Home Instead CAREGivers provide eldercare and companionship to seniors who may require additional attention and/or personalized long term care and reside in assisted living facilities and nursing homes.
We work with wonderful communities such as Sunrise, The Heritage, Mayview, Springmoor, Magnolia Glen, Glenaire, Abbotswood as well as Rehab centers like Blue Ridge Healthcare, Raleigh Rehab and Rex Rehab.
We have been in business since 1997 so we are very well connected to Eldercare experts at Duke Health, Rex Healthcare and Wake Med.
What makes Home Instead Senior Care different from other companies?
As the world's largest, most trusted home care company, Home Instead Senior Care provides comprehensive CAREGiver training, client-CAREGiver compatibility and quality assurance. Home Instead Senior Care actively lobbies to keep senior care affordable and has the largest number of participants in the National Private Duty Association (NPDA). Because we were at the forefront of in-home care, we have a depth of experience that’s unsurpassed in the industry. Home Instead Senior Care has earned a deep level of trust among clients, their family members and friends, and enjoys an outstanding reputation with thousands of home health care, medical and social elder care organizations around the world.
On the local level, we are involved in the Alzheimer's NC Walk that hapens every October in Cary and John Posey, the owner, is on the board for The Alzheimer's Walk.
Who pays the CAREGiver, Home Instead Senior Care or me?
Your CAREGiver is employed by this local, independently owned and operated franchise, which means we handle all the billing, payroll, taxes, insurance and administrative responsibilities for your CAREGiver.
Why should I use Home Instead Senior Care rather than an individual with an ad in the newspaper?
There are several reasons why Home Instead Senior Care should be your choice for senior companionship and home care.
•Our CAREGivers are screened, bonded and insured for your safety.
•They are trained specifically in elder care and have demonstrated a sincere desire to work with seniors.
•With Home Instead Senior Care, we handle CAREGiver payment and withholding taxes as required by law.
•If you hire an individual, he or she may get sick or move away and you’ll have to find someone new. The Home Instead Senior Care network's large staff of quality employees ensures there will always be a compatible and reliable CAREGiver there for your family member.
What are your rates and minimum hours of service?
Rates and service hours vary by office. Please contact us for specific rate information. Our office staff is on call 24/7 to insure that our clients are taken care of. We feel one of our missions is to honor and serve the seniors of Raleigh and Wake County.
Is Home Instead Senior Care a cleaning company or maid service?
No, but CAREGivers can provide light housekeeping, laundry and ironing.
Does Long Term Care Insurance cover Home Instead Senior Care services?
Yes, We are a licensed Home Care agency in the State of North Carolina and work with Long Term Care providers such as John Hancock, Genworth, MetLife, and other LTC providers. Many of our Home Care clients in Raleigh, Cary, Apex, Garner, Morrisville, Wake Forest, Zebulon, Holly Springs and all of Wake County use Long Term Care to pay for our services.