Cathy Murphy, Owner Home Instead San Francisco Cathy has owned Home Instead San Francisco since 2002. She brings to San Francisco clients and their families a good understanding of senior care from taking care of her parents and hiring Home Instead in Ohio when she and her siblings could no longer give their parents the care they needed. Cathy has an extensive business background and holds an MBA. She strives to not only bring comfort and safety to our clients but also a peace of mind to their families and friends.   Melissa A. McGee, Director of Operations Melissa joined Home Instead after 12 years as an executive director/nursing home administrator in skilled nursing and rehabilitation centers. She holds a Nursing Home Administrator license and Residential Care Facilities for the Elderly certification. Prior to that, she worked in various professional settings assisting seniors and people with disabilities. Melissa has a bachelor's degree in Social Work and holds a master’s in Public Administration. Melissa now shares her experience and knowledge of seniors to help Home Instead clients and CAREGivers.  Laurette Foggini, Community Service Representative Laurette joined Home Instead to marry her passion of helping others (she has been a mentor to at-risk youth and visitor to seniors at Laguna Honda for 9 years) with her professional accomplishments as an account manager. Laurette has lived in Europe and Asia which has helped shape her outlook on life. In her spare time, Laurette likes to write children's stories for those people who touch her life. She brings her interest in people and other cultures to her day-to-day duties when answering questions about home-care options.  Jill Melvin, Director of Client Care As director of Client Care, Jill oversees the Client Care team and conducts care consultations with prospective clients. She develops and maintains positive relationships with all clients through quality assurance visits, phone calls and special events. In her role, Jill also makes client/CAREGiver introductions, counsels CAREGivers on effective techniques and closely assists with CAREGiver trainings. She is available to families as their loved-ones' needs change over time. Furthermore, Jill is a Licensed Clinical Social Worker with more than 10 years of experience in the field of aging, including care management, and she’s a California licensed private fiduciary and conservator. Jill has extensive expertise working with clients and their families around issues related to dementia and Alzheimer’s. Additionally, she has the ability to work effectively with physicians and other support systems to encourage seniors’ independence.  Dulce Aganan, Staffing Coordinator Dulce has a background in staffing in medical and living facilities. She is responsible for understanding our client's needs and matching them with the most appropriate CAREGiver. She also schedules care services and councils CAREGivers when necessary making sure that we are providing the care that each of our client's needs.
Maya Cada, Staffing Coordinator Maya is our staffing coordinator who works closely with the client in order to pair them with a CAREGiver who complements their needs. Maya has been in the home-care business for almost 10 years, where she’s worked in staff and recruiting roles. She takes great comfort and pride in knowing she’s making an impact in someone’s life whether it’s a senior or CAREGiver. In her free time, Maya likes to cook and travel. Rhiannon Smith, Recruitment/Retention Coordinator Rhi relocated here from Los Angeles, where she worked for Home Instead Senior Care as the Recruitment Coordinator. Now, the first person a prospective CAREGiver speaks with is Rhi. She is responsible for planning and monitoring all of our CAREGiver training and recognition, enabling them to continue to provide a high level of care to each client. Rhi also conducts CAREGiver recruiting and hiring and has a great way of selecting the best CAREGivers.  Brandon Miller, Service Coordinator Brandon first joined Home Instead as our administrative coordinator after receiving a bachelor’s degree in Gerontology from California State University, Fresno. He now assists our staff with operational duties, as well as interacting daily with clients and CAREGivers. Additionally, he cares for and oversees his own set of clients. Brandon has a rich history for caring about senior issues. His retail work first put him in front of seniors every day, and his college studies accelerated this passion. From there, Brandon began volunteering at senior centers and also interned as an administrative assistant for a Housing and Urban Development low-income, senior housing independent living facility. As a result, Brandon has a wide array of experience working with the elderly in senior centers, retail, assisted living centers, and independent living dwellings.  Ryan Santiago, Receptionist/Administrative Assistant
Ryan is our receptionist/administrative assistant who brings an excellent administrative skill set to us, including office management and technical support analysis – in addition to his warm and friendly demeanor. He is responsible for day-to-day office administrative activities. | 