We understand you are not thrilled by the idea of a stranger taking care of your Mother or Father. You want a compassionate, caring, dependable, skilled, eager and supportive caregiver that your Mother or Father would enjoy.
High quality caregivers require a professional management and support team. Our CAREGivers work hard. Over time they get fatigued or emotionally frayed as the deep bonds of caregiving take their toll.
At Home Instead Senior Care we stand behind our CAREGivers 100%. That's one of the reasons we've got an industry leading, amazingly low turnover among our CAREGiving team - less than 22%! Some of our competitors have turnover in excess of 80%. We find good people and hold onto them!
Our commitment to quality includes follow-up and oversight in the home. We have full-time, professional, administrative staff who visit the homes to:
- Train CAREGivers.
- Introduce CAREGivers to new clients,
- Follow-up at least quarterly (by law in the state of Illinois), or more often monthly if requested by the client or family.
- Make surprise visits.
- CAREGiver support visits, where we essentially hold the CAREGiver's hands and pat their backs when the going gets tough.
Our presence in the field is second to none. And this is something you want from a home care company. Our Client Care Manager and/or Training Coordinator make sure that clients and CAREGivers have ample opportunities to ask questions or address any concerns. Our follow-up and frequent communication with all parties enables clients and CAREGivers to speak openly, and we can make any adjustments if needed.
Please visit our testimonials page to read what our clients are saying about your local Home Instead Senior Care team.
Call us today at (847) 690-9825 to learn more, or explore the following topics on our website:
