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Home Instead Senior Care
Jacksonville – East and South

I want to thank you so much for your attention to detail and let you know how very much we appreciate the flexibility of your staff. Every caregiver you have sent our way has been especially wonderful, professional and most of all caring. We find the caregivers easy to work with and enjoy their company as much as my mom does.

 

— Elizabeth

Call us today at 904-363-6699

Our Team

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Your Jacksonville Home Instead Senior Care franchise owners possess a heartfelt desire to work with seniors in their community. It's the reason why they were chosen to serve seniors and their families.

When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs. Our Jacksonville Team - Home Instead Senior Care - Seniors Home Care Help.

Mary Beth Johnson

Mary Beth Johnson, President

 
Mary Beth is the face of Home Instead Senior Care in the community.  Mary Beth is often presenting the unique qualities of HISC on our local TV stations and in group presentations.  She is also very busy directing her 'team' on how to educate the public and those inquiring about our services and the differences that set HISC apart from other agencies.  She is available to answer any questions about the services we offer.

Kathy Durrant, Director of HR/Training

 
Kathy is the rock of stability in the day-to-day operations of our HISC office.  With 8 years of experience, there is not a question she can't answer.  Her knowledge of the senior care industry allows her to guide a dedicated staff to provide the very best care to our valued clients.  She is also available to handle any questions about services.

Francylynn Camacho, Accounting Supervisor

Francylynn Camacho                 
Senior Account Specialist           
fcamacho@homeinsteadfl.com    
 

Francy handles the day-to-day bookkeeping for our clients and caregivers. Contact Francy for billing, payment or payroll questions at (904) 363-6699 or (866) 679-6699.


Kari Pierce, Account Specialist

Kari Pierce                 
Account Specialist           
kpierce@homeinsteadfl.com   
 

Kari handles the day-to-day bookkeeping for our clients and caregivers. Contact Kari for billing, payment or payroll questions at (904) 363-6699 or (866) 679-6699.


Rachel Douglas, Director of Marketing

 
Rachel works closely with Mary Beth to coordinate their marketing efforts in the community, conduct service inquiries of prospective clients and meet with those individuals and their families to ensure the very best of care. Her professional, warm approach during the service call will give you peace of mind that you made the right choice.

Reid Abercrombie, Community Service Representative

 
Reid works closely with Rachel and Mary Beth as a member of the marketing team.  He conducts service inquiries of prospective clients and meets with those individuals and their families to ensure the very best of care.  His calm approach and experience in the health care industry will give you peace of mind that you made the right choice.

Sheila Huffman, Client Care Coordinator

shuffman@homeinsteadfl.com

The Client Care Coordinator position is a vital link between our service call personnel and those who staff our caregivers.  Sheila will conduct QA visits, communicate any concerns with family members and spend a little extra time with clients at the beginning of services to facilitate a smooth start.  Sheila's warm, calm, soft-spoken approach is very reassuring.  She will also help with inquiries and service calls.


Cathryn Miller, Director of Services

 
Cathryn, serving as the Senior Staff Coordinator, coordinates and maintains schedules for our clients and their caregivers, while overseeing all other staff coordinators and their duties.  Clearly focused on consistency, compatibility and continuity, Cathryn recognizes the value in the important relationships between our clients and their caregivers.  Once service is established, the staffing department is the communication lifeline for Home Instead Senior Care, 24 hours a day, 7 days per week.

Amy Titus, Staff Coordinator

 
Amy works directly with the Senior Staff Coordinator in coordinating and maintaining schedules for our clients and their caregivers.  Recognizing the importance of consistency, compatability and continuity between our clients and caregiver's, Amy strives to maintain a comfortable environment for all parties.

Penny Graham, HR Coordinator

 
Penny works with Amy and Cathryn helping coordinate and maintain schedules for our clients and their CAREGivers. She also recognizes how important compatability and consistency is for our clients and CAREGivers.
Penny is always trying to improve our client’s lives by maintaining a comfortable environment for all parties.