Mary Beth Johnson, President
Mary Beth is the face of Home Instead Senior Care in the community. Mary Beth is often presenting the unique qualities of HISC on our local TV stations and in group presentations. She is also very busy directing her 'team' on how to educate the public and those inquiring about our services and the differences that set HISC apart from other agencies. She is available to answer any questions about the services we offer. Cathryn Miller, Director of Services
Cathryn is responsible for the day-to-day staffing of our Jacksonville and St. Augustine offices. With 5 years of experience, there is not a question she can't answer. Her knowledge of the senior care industry allows her to guide a dedicated team of staff coordinators to provide the very best care to our valued clients. She is also available to handle any questions about services. Amy Hutchison, Staff Coordinator
Amy works directly with the Director of Services in coordinating and maintaining schedules for our clients and their caregivers. Recognizing the importance of consistency, compatability and continuity between our clients and caregiver's, Amy strives to maintain a comfortable environment for all parties. Robin Daniels, Staff Coordinator
Robin is an integral part of the staffing team in Jacksonville. She supports Amy and Cathryn on a daily basis by ensuring that all client and caregiver schedules are staffed. She is always calm and reassuring when handling difficult staffing issues. Kathy Durrant, Director of HR/Training
Kathy is at the center of the training programs at our HISC offices. With 12 years of experience, there is not a question she can't answer. Her knowledge of the senior care industry allows her to not only train new staff, but share personal and professional experiences with them. Penny Graham, HR Coordinator
Penny works drectly with our Director of HR/Training helping to coordinate new caregiver orientations, Alzheimer's training and CPR classes. In addition, she still finds time to manage the collection and review of all Home Health Aide notes. Rachel Douglas, Director of Marketing
Rachel works closely with Mary Beth to coordinate their marketing efforts in the community, conduct service inquiries of prospective clients and meet with those individuals and their families to ensure the very best of care. She also helps guide her marketing team in their efforts community wide. Her professional, warm approach during the service call will give you peace of mind that you made the right choice. Reid Abercrombie, Community Service Representative
Reid works closely with Rachel and Mary Beth as a member of the marketing team. He conducts service inquiries of prospective clients and meets with those individuals and their families to ensure the very best of care. His calm approach and experience in the health care industry will give you peace of mind that you made the right choice. Sheila Huffman, Client Care Coordinator shuffman@homeinsteadfl.com
The Client Care Coordinator position is a vital link between our service call personnel and those who staff our caregivers. Sheila will conduct QA visits, communicate any concerns with family members and spend a little extra time with clients at the beginning of services to facilitate a smooth start. Sheila's warm, calm, soft-spoken approach is very reassuring. She will also help with inquiries and service calls. Francylynn Camacho, Accounting Supervisor
Francy oversees the day-to-day bookkeeping for our clients and caregivers. She is also responsible for handling all payroll procedures in all three offices. Please contact Francy for billing, payment or payroll questions at (904) 363-6699 or (866) 679-6699. Kari Pierce, Account Specialist
Kari handles the day-to-day bookkeeping for our clients and caregivers. She is also instumental in assisting Francylynn with all pyaroll functions. Contact Kari for billing, payment or payroll questions at (904) 363-6699 or (866) 679-6699. Trudy Mead, Receptionist
Trudy is our Director of First Impressions. She is the first smiling face you will see once you walk inside our office. Trudy welcomes everyone into our office with her kind and friendly personality She also handles the large volume of incoming calls with patience and a smile. | 