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Home Instead Senior Care
Mountain View

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Client Testimonials

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Home Instead clients’ commentary on our in-home senior care services as alternative to assisted living or nursing homes. These clients engaged Home Instead for a number of in-home senior services, including Alzheimer’s care, companion services and personal care.

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Thank you so much for the care you gave my husband for the three years he was at Mountain View Health Care Center. Your staff at the office was always very responsive and thoughtful as well.

We found the people who cared for Ted to be so loving and attentive.

I am very happy to recommend your services.

Jo L, Sunnyvale, Calif.

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My husband suffered a major stroke in 2005. I realized that he would need a substantial amount of care if he was going to live at home after rehabilitation at Stanford Medical Center. A few weeks before my husband was discharged, I contacted Home Instead about hiring additional help for him. The staff was able to find a suitable and reliable caregiver who greatly helped us to accommodate my husband at home. For three years, Home Instead consistently provided competent caregivers who made my husband's wish of living at home a reality.

Thank you again for all of your assistance in the past.

Olga, Los Altos, Calif.
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Home Instead Senior Care in Mountain View, California gave my mother the opportunity to live in her own home for two additional years after her Alzheimer's disease required regular attention and supervision. I found Home Instead to be very professional, trustworthy and reliable. This was extremely important since I lived in Idaho and she in California. The communication was very good and the service outstanding.

I appreciated the caregivers and administration and the treatment they gave to my mother during that difficult time. I recommend this service without hesitation to anyone who is looking for an alternative to moving into a nursing home.

Katie, Blaine County, Idaho

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My caregiver is great! We bonded quickly and have remained so. She is a good companion and worker. She keeps me clean, well dressed and happy. She likes my coffee, too.

Thelma, Redwood City, Calif.

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My experience with Home Instead has been very positive. The staff truly believes in customer service and is very willing to make adjustments any time we've requested a change. We have found good care providers that are well trained.

PM, Sunnyvale, Calif.

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I can say many things about Home Instead Senior Care. Yes, I was very happy with Home Instead and it was the best care my Mom ever had. The caregivers were professional and very caring. They were friendly with Mom and talked with her.

Also, the service was very reliable and always provided a substitute when one was needed.

Judy, San Carlos, Calif.

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I have been using the service of Home Instead Senior Care since my husband became ill in November 2001. I found Home Instead such a valuable resource that I continued to use the service, though on a more limited basis after his death. Thus, I have a history with Home Instead in two different circumstances over a period of six-plus years.

I can recommend this service without reservations. With a minor exception--which were promptly addressed--all my experiences with Home Instead have been positive. Home Instead and their CAREGivers are reliable, providing an excellent quality of care and support. The CAREGivers I have had arrive promptly and well prepared for the tasks I have for them. I cannot speak for all CAREGivers but the ones I have been fortunate enough to have been personally charming and cheerful as well.

An extraordinary invaluable asset during my lengthy time with Home Instead has been the stability of the relationship between me and the people who have been my CAREGivers. Once a compatible relationship has been established there is a remarkable consistency of assignment. With exceptions during the "change-over", vacations, etc., I have been assigned only three major CAREGivers. The first was with me through my husband's illness and afterwards until she retired. The second was with me until she resigned to take a job elsewhere. The third is still with me.

As stated previously, I am pleased to recommend this service without recommendation.

Naomi, Palo Alto, Calif.

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I found Home Instead Senior Care very satisfactory and reliable. The caregivers were very attentive to my needs. I would recommend them to any of my friends, Home Instead Senior Care in Mountain View, CA.

Mary, Los Altos, Calif.
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I did not know where to turn. My mother-in-law had fallen down more times than I was aware of and she didn't seem to be taking care of herself or eating properly. She needed someone that could come in and make sure she ate breakfast and lunch, took a shower and was safe.

I was so fortunate to find out about Home Instead Senior Care in Mountain View. The office staff was truly concerned and helped me understand the needs of my mother-in-law and the situation I was facing. They offered light housekeeping, personal care, meals and a bonus--wonderful company for my mother-in-law.

I will always be grateful to them for their professionalism and compassion.

Candice, Mountain View, Calif.

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Home Instead Senior Care is an excellent business of in-home care and a helpmate for top care.

The CAREGivers visit in a conventional manner. They use their time in a capable manner. They alert me when items are getting low for the shopping list. They notice when things need cleaning or refreshing. They are cheerful and attentive and very aware of any safety actions if I might need help.

Indeed, they make my life easier and comfortable for which I am very grateful. Thank you all.

Evelyn, Portola Valley, Calif.

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I have been using the services of Home Instead Senior Care in Mountain View for approximately one year. I have found it a viable alternative to a nursing home. I recommend their services to those seniors that prefer to stay in their homes as long as possible.

In addition, the relatives of the senior clients will find that this will relieve them from some of their time-consuming duties. Home Instead is a win-win alternative.

Pete, Sunnyvale, Calif.

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I am responsible for caring for my 66 year-old brother who is afflicted with cerebral palsy, has several chronic illnesses, is legally blind and is immune compromised.

Since August 2005, Home Instead Senior Care in Mountain View has been my partner in attending to his daily needs such as personal care, meal preparation, help with exercises and general safety supervision.

Home Instead Senior Care has always provided highly professional, consistently reliable, caring employees to meet our needs. We have been pleased with the services provided by Home Instead Senior Care.

Jon, Mountain View, Calif.