Dear Friend,
With over 1000 offices, in 17 countries on four continents, Home Instead Senior Care has offered professional CAREGiving services to more seniors living in more places than any other home care agency. Why? Home Instead Senior Care offers better quality, better education, and better service making us a trusted solution for seniors and their families.
Whether a client is living in their own home or a care community, Home Instead Senior Care is there to help. Offering companionship, meal preparation, laundry, light housekeeping, and personal care, we are committed to keeping our clients safe and independent as long as possible. We are available for as little as a few hours at a time or as much as 24 hours a day, seven days a week including holidays.
Some of our real differences our outlined below. Call our office and request a copy of a brochure to use as a checklist to help you compare us with other home care agencies. Home Instead Senior Care is Denver's leader in quality home care for seniors and no other home care agency can compare.
Whether you choose a home care agency or decide to go it alone, we hope that we have helped you during this process, because to us, it's personal.
Sincerely,
Bill & Kim Dahlquist
Franchise Owners
Better Service
1. We understand truly exceptional service does not take time off. That is why a member of our team is available 24/7 to better serve you.
2. Home Instead Senior Care knows that life can be unpredictable at times. That is why we guarantee to have onf of our Professional CAREGivwers at the place of service within two hours.
3. Available for free in home care assessments any day, any time.
4. All Professional CAREGivers are employees of Home Instead Senior Care. This allows you to be free of any legal and financial liabilities, as well as, any administrative functions such as scheduling and training that come with employing the caregiver directly or using a home care placement agency.
5. There is no contract requiring you to commit to a length of time or subject you to termination fees.
6. Each Professional CAREGiver is outfitted with a company polo shirt and nametag that includes the CAREGiver's photo to help with easy identification.
7. Our technology remotely tracks the arrival and departure times of a Professional CAREGiver, helping to ensure our service.
Better Education
1. For us, helping families is more than providing home care services. Whether it is one of our helpful websites or live classes, we provide families with helpful resources, developed by experts for aging, to help them navigate their way.
2. Take our free online stress assessment at caregiverstress.com to find out whether serving as a caregiver for a friend or family member might be getting to be too much.
3. Our exclusive Alzheimer's CARE Training Program provides proven techniques to help manage behaviors and encourage engagement. Expertly developed, medically reviewed, and academically certified, the CARE Program includes exlcusive tools, like the Life Journal, a unique way to capture stories and life experiences which enable more meaningful and effective personalized care.
4. Wanting a deeper understadning of all the possible care options, from home to community care, consider ordering our recently published book titled "Stages of Senior Care: A Step-by-Step Guide to Making the Best Decisions" through amazon.com.
5. Instructor led calssroom training for all Professional CAREGivers to ensure proficiency in necessary skills.
Better Quality
1. An A+ rating from the Better Business Bureau, the highest customer satisfaction rating available.
2. In 2011 received 'a' Gold Star Award from the BBB. A Gold Star Award is awarded to those companies who have not had a complaint filed against them for the previous three years.
3. Conducting frequent Quality Assurance visits free of cahrge to ensure highest satisfaction.
4. Home Instead Senior Care has been locally owned since 1997. Our local owners work alongside the staff every day to esnure full satisfaction.
5. Each professional CAREGiver is thoroughly screened, trained, bonded, and insured.
6. Annual background and motor vehicle records checks for each Professional CAREGiver in addition to the pre-employment background and motor vehicle check.
7.Monthly random drug testing for all employees in addition to the pre-employment 10 panel drug test.
8. Each Professional CAREGiver is subject to the Colorado Bureau of Investigation, the Colorado Court Database, and all other state repositories and databases of former places of residency.
