To us, it’s personal! Each member of Home Instead Senior Care shares one common goal: we are passionate about helping our clients and their families meet the challenges of aging with dignity, independence, love, and compassion, as shown by the client testimonials below.
I can’t tell you what a relief it has been to me to have your caregiver, Shirley, providing such trustworthy, caring, and personal service to my aging mother. It is as if we have found a long lost family member who has stepped in at such a crucial moment to assure that my mother can safely and securely continue to live independently in her home. Until calling you at Home Instead, I was at a complete loss as to how to provide the assistance that my mother needed in Las Cruces where she no longer has any family members to help her. It is also reassuring that, as time goes on, greater levels of care are available when the need arises. ~ Pam of California, daughter of client
I can’t begin to thank you for all that you did for my dad last weekend. Your care and concern is very much appreciated. We couldn’t do this without you and your staff’s support. ~ Lisa, daughter of client
I want to thank you so much for the wonderful service you provided for us while we were attending a wedding in Canada. It was the first time we left my father alone and we were somewhat anxious since, being new to the community, he really didn’t know anyone. I could not have asked for anything better. John was so attentive and made such a special effort to attend to my father, and even the dog, Oto. ~ Elaine of New Jersey, daughter of client
What started out to be a business relationship turned out to be so much more. We always believed you would ensure that Jo received quality and dependable care but we didn’t anticipate such a personal and loving friendship. We asked so very much of you and you never failed Jo or us. You transcended any notion of a business relationship and became a dear and trusted friend. ~ Bob and Luan
My husband and I can highly recommend Home Instead for home care needs. They provided a safe and caring environment for my mother-in-law which was a great comfort to us, especially since we live out of state. All of the staff were very helpful. We especially want to commend Jan and Robert for their love and compassion in going the extra mile. ~ Anne, daughter-in-law of client
I want to take this opportunity to acknowledge all the members of your staff who have assisted me during recovery from my accident. On the day I returned from the hospital, Darlene came to assess my needs. Esperanza was then assigned to provide companion care. She is very nurturing and considerate, and she represents your company well. Invoicing and claims have been handled promptly. All contacts with your office have been very pleasant. Your company provides a very necessary service to the community. I thought you might like to know that you are appreciated. ~ Doris of Las Cruces, client
I want to thank you for the excellent care that Home Instead provided to me following my surgery. During those four months, you provided a caregiver for the hours I requested every single day. Your caregiver helped with chores at home, errands, took me to restaurants for a meal and/or carryouts, and provided companionship, as I was unable to get out on my own except for the last few weeks. Most importantly, I was able to get to doctor appointments related to my surgery in El Paso and physical therapy appointments in Las Cruces. All caregivers assigned to me were kind, caring, easy to get along with, more than willing to assist me, and had a sense of humor. I looked forward to their daily visits. Your office staff, as well, was always concerned, helpful, and ready to assist with scheduling requests. Your assistance was an important part in my recovery. ~ Mady of Las Cruces, client
Jan, thanks to you and your staff for the unfailing, steady support with heart that you gave my Mom over the past 15 months, and by extension, gave me. Because of the competence and dedication of your staff, Mom’s past year held much quality of pleasure and interaction. Because of your office’s response, I never felt alone. ~ Win, son of client
When we started to look for someone to stay with Mom on a daily basis, I knew the process would be difficult. The fact that we lived in California added another factor to the equation. Your personal attention and business philosophy went a long way in our selecting Home Instead. The loving care, compassion, and attentiveness provided by Bearnice J., Bearnice H., and Andrea helped Mom through a most difficult period after the death of Dad. The support you and Nancy provided from your office was equally appreciated. ~ Bob, son of client
